Recent Posts

Learn How SERVPRO Handles Flood Damage In Wilmington Schools

10/11/2019 (Permalink)

Shelves of flood damage equipment being stored in a warehouse We have large inventories of water restoration equipment and sufficient personnel to operate that equipment.

Preparedness for Flooding Can Help Protect Wilmington Schools

Flooding is an unfortunate certainty for many Wilmington properties, and when schools become affected by these disasters, it can displace students and faculty. Emergency Ready Profiles (ERP) can help to provide real-time information to our restoration technicians and to those responsible for the school itself. The ERP helps to ensure that no time gets wasted on getting mitigation and restoration actions start immediately following flooding.

As challenging as flood damage in Wilmington schools can be for all parties involved, we have seen the value in having the right emergency information at our fingertips and the same benefit that this information can have for our customers in a crisis. Understanding what ERPs do specifically can help you to see why developing one with our SERVPRO professionals is worth your time and effort.

Minimize Interruption to Your Business

As is the case with all commercial work that we do from flood damage to fires, we want to get you back in business as quickly as we can. The development of an Emergency Ready Profile can help to delegate tasks and roles and designates SERVPRO as the restoration team responsible for mitigation and recovery after disasters. This readily accessible information prevents further loss by getting our team mobilizing right away.

No Cost to You

We want our customers, especially community staples responsible for the education of our children, to have the best possible care and restoration when disasters strike, and that is why this service comes at no cost. Wes and Justin work with customers to develop custom ERPs and show them how to use the app, access the information, and mobilize our team in a crisis.

Specific Facility Details

A beneficial aspect of the ready profile is the locations of vital areas such as shut off valves and contact information for both immediate uses by your staff and later use by our professionals.

We want our area schools back up and running as quickly as they can be, and that is why we encourage the creation of Emergency Ready Profiles with our SERVPRO of New Hanover team. Give us a call to learn more about this helpful service at (910) 762-8180.

Read more about Wilmington.

How SERVPRO Finishes DIY Fire Damage Cleanings Job in Wilmington

9/26/2019 (Permalink)

Burned pans on stove. Smoke and soot on wall. Protein fires may seem to be localized to the kitchen, but their pungent odor and soot spread throughout the house.

Wilmington Fire Damage Gets Cleaned Up for Good the Second Time Around

 Many, many DIY projects are great to do around your home, but one of them you should never do is clean up fire damage on your own. Sounds simple enough, see smoke, wipe it away. Burn something in a pan or the oven, not too much visible smoke residue to clean up, wipe the kitchen and done. 

 Moreover, then a pungent odor from the fire damage in your Wilmington home begins to grow. Worse, you can smell it in other areas of the house that were initially affected by the fire. That is when you should call in a professional restoration services company to eliminate residual smoke damage to your property.

 Why SERVPRO?

When you need follow-up after a DIY cleanup, it is vital to bring in a restoration services company that has both the training and equipment to neutralize smoke odors. They should eliminate cross-contamination of soot in the home. This company should also be able to clean the HVAC ductwork if necessary. 

Special Attention to Protein Fires

When proteins burn in a pan or within an oven, there often is not much in the way of visible dark smoke residue that you expect to see. The protein strands combust and turn into a fine mist that spreads over surfaces and has a powerful odor. However, it is nearly invisible and challenging to clean. SERVPRO technicians use professional-strength solutions to clean all surfaces, including walls and floors, to ensure no protein residues get left behind. 

 Odor Control is Vital

The scent left by a protein fire is not one that a wall plug-in air freshener has the power to remove. It has the potential to spread throughout the home. This smoke requires elimination by both cleaning and neutralizing airborne particles at the molecular level using equipment such as hydroxyl generators and thermal fogging to reach odors within porous objects.

SERVPRO of New Hanover at (910) 762-8180 arrives within an hour of your call to clean up and restore your property from fire damage. The certified technicians have access to advanced technology to return your home to its pre-fire condition. 

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Cleaning and Restoring Kure Beach Homes After a Fire

9/19/2019 (Permalink)

Rafters and framing of the inside of a home, with ceiling and beams severely charred and burned. Your fire damage in Kure Beach will need assistance, call SERVPRO.

Let us handle your fire damage in Kure Beach.

 We work hard to save our customers money through every phase of fire damage recovery in their Kure Beach home. While the restoration of your property might feel overwhelming at first, our practices and fast response to emergencies can often reduce out of pocket expenses, and can even reduce the costs of damage claims that many property owners file after a loss incident. The less costly a claim is, the less likely that your premium might increase substantially or at all. Our focus in helping you through this process begins with our efficient restoring and cleaning approaches.

 Especially following fire damage in Kure Beach properties, restoration and cleaning might not always feel possible. There is no denying that replacement or even resurfacing can cost more money in the long run than our restoration and recovery practices. Our SERVPRO professionals have the skills and experience to help in all of these areas when necessary, but often push for restoration above replacement or even resurfacing whenever possible. Not only does this inevitably save our customers money, but it can help jobs completed in a timelier fashion as well.

 Resurfacing

 Resurfacing is often a common element that our SERVPRO team must implement after a fire loss incident, but the degree that we use this practice is the way we can become the most cost-effective option. With combustion that can mar surfaces like walls and ceilings, repainting might be necessary. The same can be said for refinishing flooring. While these might not seem like overly costly tasks, restoration and cleaning practices can often eliminate these needs.

Replacement 

As a restoration team, our SERVPRO brand works to reduce the need for replacement and demolition as much as possible. We understand that substantial structural damage situations demand replacement and reinstallation, but when this outcome can be avoided, we can save our customers money and time.

 We have skilled technicians that can help our customers to overcome most any obstacle after a fire loss incident, including both reconstruction and resurfacing as needed. You can depend on the efficient response and expertise of our SERVPRO of New Hanover fire restoration specialists to make these loss effects “Like it never even happened.” Give us a call today at (910) 762-8180.

 To find out more Kure Beach, click here.

We Act Fast In Wilmington To Restore Your Home's Flood Damage

9/13/2019 (Permalink)

fans, dehumidifiers and equipment sitting on shelves in our warehouse We have large inventories of water restoration equipment to handle any size flood damage disaster.

Safely Protecting the Contents of Your Flooding Wilmington Home

In the wake of substantial disasters like hurricanes, your Wilmington home can become both structurally damaged and susceptible to hazardous flood effects. As much as you want to avoid these unfortunate circumstances, it is often safer to vacate the premises to stay safe and then work to restore and repair structural concerns when the storm passes. When flooding is seemingly inevitable, there are steps that homeowners can take to protect their belongings and reduce their loss. 

Hurricanes, tropical storms, and other severe weather events consistently present risks of flood damage to Wilmington homes. Content management is a significant division of our SERVPRO team, especially during flood disasters. Even with our advanced technology and tools, we are at the mercy of the severity of the water damage and how long these contents have remained exposed to the standing water. Your involvement ahead of the storm can help to save you from losses that have no set monetary values. These items might include keepsakes, heirlooms, and irreplaceable treasures.

As much as you want to save all of your possessions for what can feel like an inevitable loss, there are some practices you can employ before our professionals arrive after the storm has passed. Apart from the traditional approach to hurricane-proof a home, including boarding up windows and shutting off utilities, you can also round up the precious belongings of your home to protect them from what is coming as you get to a safe location.

You often have limited time to prepare your home for what flood damage could occur, so you have little time to waste in gathering up your possessions as well. Employ the entire family in helping to grab what belongings matter most, as these can be a source of comfort even amid the destructive power making landfall with higher category storm systems.

We are here with you when disasters strike, as our homes are in the same communities as you. We can be there quickly to help overcome the harmful flooding conditions in your home and to mitigate your losses. No matter what help you need, you can count on our SERVPRO of New Hanover restoration specialists to provide it. Give us a call today at (910) 762-8180.

See more about Wilmington.

We Are Available 24/7 To Restore Your Wrightsville Beach Home

9/10/2019 (Permalink)

Green equipment stored on shelves in warehouse We are ready to serve the community with large inventories of water restoration equipment and sufficient personnel to operate that equipment.

Why SERVPRO Is The Best Choice To Remediate Wrightsville Beach Flood Damage

Wrightsville Beach is a beautiful place for life on the water. That same oceanside location also makes it vulnerable to flooding from even minor storms. When that happens, homeowners need a fast response to dry and clean their residence to prevent permanent damage and high restoration costs.

So why choose SERVPRO for flood damage in your Wrightsville Beach home? Our office maintains a 24/7 service, including all major holidays, to help return your home to its pre-flood condition as quickly as possible.

The best method for eliminating or reducing flood damage risk is to remove as much water as possible. That means getting in immediately with pumps and extractors. Removal stops everything in the home from absorbing more water, which means that our restoration team can preserve more structural property like drywall panels and wood trim. It also helps team members restore more personal property like bookcases, dressers, and other wood furniture.

Getting rid of the standing water is not always enough, however. SERVPRO restoration technicians need to quickly dry everything to prevent the water already absorbed from causing permanent damage. That means drying every affected surface in a careful manner that increases natural evaporation while also preventing exposed wood from cracking and splitting due to the absorbed water.

Not everything can be dried and preserved though. Floodwater contains outside contaminants like dirt, fertilizers, and other chemicals used in lawn care. It can also carry waste from backed-up sewers if the flood damage overwhelmed them. Because of that, our teams cannot guarantee the cleanliness of rugs and carpets. After removing the water to make moving them easier, team members dispose of them immediately.

As team members perform these tasks, others work to make the air inside the home more comfortable. High humidity leaves many residents sticky and otherwise uncomfortable. Air saturated with moisture also puts a home at continued risk for furniture damage and can even lead to mold spores expanding and growing through the structure.

After drying everything to its proper state, technicians clean them using an extensive product inventory. That includes a mild cleaner for drywall and wood paneling to powerful anti-fungal agents on surfaces in the bathrooms and kitchen.

For SERVPRO of New Hanover, this is how we support our community and surrounding areas like Castle Hayne, Kure Beach, and Wilmington. If you need help after a storm floods your home, call (910) 762-8180 today. We are here for you. 

See more about Wrightsville Beach.

We Have The Experts In Kure Beach To Handle Your Water Damage Mitigation and Restoration

8/20/2019 (Permalink)

Ocean water at the beach is fine, but when leaking water develops inside your home, it needs immediate action in order to prevent the spread of damage

How Humidity Causes Water Damage in Kure Beach

Most people grow up in Kure Beach considering humidity to be just a factor of life. It makes warm days hot, helps the plants grow, and sometimes makes it tough to drive. What most people never consider is how high levels of relative humidity can cause water damage to their homes and belongings. While it can be hard to stop the slow progression of damage caused by humidity to some outdoor objects like gates and fences, you should be much more wary of how moisture in the air can affect appliances inside your home.

How Humidity Causes Damage

Some of the most common water damage in Kure Beach comes from humidity in the form of damage over time to certain materials and surfaces that may be vulnerable to its effects. Metals such as iron, steel, and copper can start to oxidize when exposed to water. While most objects are built to withstand some amount of rusting on their surfaces, excess humidity can cause oxidation that may permanently damage your home. Additionally, high levels of relative humidity can cause warping or mold growth on wood and fabric materials inside the home that were never designed to be in contact with substantial amounts of water.

How to Stop and Reverse Damages

Stopping damage to your home that may result from humidity mostly involves patching up any leaks or holes in the building exterior and keeping windows and doors closed whenever possible. When you keep your home mostly sealed off from the outside, this allows your HVAC system to regulate the climate effectively and keep moisture levels within safe parameters. If your home still feels humid after making some minor adjustments, consider buying a commercially available dehumidifier for the rooms most affected.

Reversing most long-term effects of humidity requires the help of a professional water damage restoration company like SERVPRO. We apply a variety of professional treatments to your home and belongings to remove the existing damage and reverse the area’s appearance to make it look “Like it never even happened.” Remember, though – not every small patch of rust requires professional care (but you should always call us for even the smallest mold problem).

SERVPRO of New Hanover is a local expert in damage mitigation and restoration with time-tested treatments developed over years of testing and experience. Call us at (910) 762-8180.

See more about Kure Beach.

Commercial Water Cleanup Specialists In Wrightsville Beach Talk About Steps To Take On Your Own

8/5/2019 (Permalink)

We know the best steps to take as soon as your Water damage in Wrightsville Beach appears.

Let SERVPRO walk through the steps with your Wrightsville Beach water damage.

Whenever water spills into your Wrightsville Beach manufacturing facility, it is wise to seek out help from a professional restoration company such as SERVPRO. Our water restoration technicians or WRTs have the best tools at our disposal to conduct prompt commercial water cleanup. However, in many instances, there is much that you and your maintenance and custodial staff can do to keep the problems from getting worse. 

This first step when conducting any commercial water cleanup in Wrightsville Beach is to find the source of the leak. Once you and your team locate where the moisture is coming from, it is wise to turn off the water in that location. If there is anything that uses electricity in the area that got wet, make sure to turn the power to that region off so that no electrical shorts occur. 

The next thing our WRTs at SERVPRO will then do is to figure out what type of water has leaked out into your manufacturing plant. If the water source is a clean water pipe than mitigating the issues will be much easier because the chances of contamination are low. However, if the source of the leak is rainwater, a sink, or sewage line, the chances of contamination get higher, making it a good idea to call in the professionals. 

Once you have determined if the water is clean or not, it is then wise to remove as much of it as possible while it is still liquid before it evaporates into the air or soaks into your contents or building materials. Liquid H20 can be removed much quicker and easier than water vapor or taking moisture out of wet materials. 

To start, first, find any areas of your manufacturing building that have standing water. If the water is more than a couple of inches deep, it is best to use a submersible pump to suck up the water and put it into a sewage drain. If there is water sitting on a flat surface such as a tile or concrete floor, then mopping or squeegeeing can be the most effective cleaning method. If carpets inside your manufacturing facility got wet, then it is smart to vacuum up the water using a wet/dry vacuum. 

If you ever notice a water leak inside your manufacturing plant in Wilmington, Castle Hayne, or Carolina Beach, it is wise to call in SERVPRO of New Hanover at (910) 762-8180 because We're Faster To Any Size Disaster. 

If you would like to learn more about Wrightsville Beach, click here.

How SERVPRO Effectively Remediates Property Loss and Natural Disaster Damage in Wilmington

7/24/2019 (Permalink)

Wilmington problems with water, mold, fire storms or hurricanes? SERVPRO has all the needed equipment and training to restore your home!

Effective SERVPRO Restoration Services for Wilmington Emergencies 

We have been serving the area for decades, and have made considerable strides in attracting the right talent and acquiring the best equipment and products to ensure that the restoration services we offer Wilmington are top of the line. We know how quickly these disasters can occur, which makes our team's fast response time even more critical. We want to be a one-stop shop for restoration and recovery, and that is why apart from water, fire, storm, and mold loss incidents our SERVPRO team also addresses biohazard cleanup, air duct service, and even full-scale reconstruction. 

Fire Damage 

Every minute counts once fire damage in Wilmington homes is present, and the most critical point for restoration and recovery happens in the window of opportunity after extinguishment. The longer these disasters sit unattended, the more damaging they can become. Symptoms like soot and smoke particles continue to spread unabated without the deployment of effective mitigation and cleaning strategies that arrive with our SERVPRO professionals. 

Experience and education count when you are already under a strict timeline to recover a fire damaged Wilmington home or business. We encourage our entire loss team to pursue more than the base certifications like Fire & Smoke Restoration (FSRT) through the Institute of Inspection, Cleaning and Restoration (IICRC) and also add in secondary focuses like Upholstery & Fabric Cleaning (UFT), Carpet Cleaning (CCT), Water Restoration (WRT), and Odor Control (OCT.)

We have unique practices that make us leading recovery specialists in the industry regarding present fire damage in Wilmington properties. We have advanced tools for deodorization, including hydroxyl generators and air scrubbers with charcoal. To help clean surfaces before they become irreparably damaged, we utilize soda blasting approaches that can revitalize the look and function of wood, bricks, glass, ceramic, and natural stone. 

Water Damage 

Much of the success that our Wilmington team has had in water loss recovery stems from our union of experienced technicians determined to educate continually and a broad inventory created from the best restoration and mitigation machines and tools in the industry. This division of our team has more experience than any of the others, boasting more than 75 years of expertise in the industry in these niches. To ensure that our staff can overcome any damage they encounter, they get accredited through the IICRC in multiple areas, including: 

-    Water Restoration (WRT)

-    Applied Structural Drying (ASD)

-    Applied Microbial Remediation (AMRT)

-    Biohazard Cleaning

-    Air Duct Cleaning 

From leaking pipes and fixtures to full appliance failure that results in rapidly spreading water damage in Wilmington homes, our SERVPRO team knows that no two disasters are the same. While we might utilize many of the similar tools and machines in recovering these emergencies, each property needs a tailored and site-specific response based on the severity of the damage. We can develop this plan and help our customers to understand it. 

With advanced detection tools, our professionals can monitor the progress of essential mitigation and restoration services to come for Wilmington properties. These devices can identify the ideal placement for air movers and desiccant or low grain refrigerant (LGR) dehumidifiers. 

Storm Damage 

Hurricanes are more of a common threat to our Greater Wilmington area than many of the residents here would often like to admit. Even our professionals have seen the destructive hand of these powerful storm systems on our properties, so we are even more focused than ever to help our customers and clients through that traumatic experience. We have a multi-faceted response explicitly designed for the needs and obstacles within the damaged building.

Storm damages can quickly compromise structural integrity and present vulnerabilities to Wilmington properties. We have a team of licensed contractors that can help with emergency board up and tarping – but later also become instrumental in the full-scale reconstruction these same homes and businesses require. The faster penetration points can get addressed in the house, the less damaging and devastating flooding becomes. 

Hurricane Florence was a destructive force to our area in recent years, but our SERVPRO team was there to help address each level of storm damage in Wilmington homes and businesses. Many residential and commercial properties required complete reconstruction, while some needed our professionals to work to remove floodwater, clean, and disinfect the building. We're Faster To Any Size Disaster. This motto is not just a slogan, but an assurance that whenever disasters like Florence strike again, we are ready to help you quickly.

Mold Remediation

We know that you cannot account for the discovery of mold damage in Wilmington properties – especially your business. To avoid costly relocation and displacement, you can trust in the experience and fast response of our remediation specialists on our SERVPRO team. Each of these individuals holds multiple certifications through the IICRC: WRT, ASD, and AMRT. We pursue additional endorsements and accreditations for this department through the National Organization of Remediators and Mold Inspectors (NORMI) as well. 

With the threat that active colonization can be for structural elements as well as the health of those exposed to the organism, it is vital to get this situation under control quickly. Our dedicated professionals can mobilize quickly to Wilmington homes and businesses to set up practical containment barriers with plastic sheeting and zipper lock temporary walls. This quarantine can prevent your company from shutting down while remediation work completes, and keeps you making a profit through an already traumatic time. 

With our colony removal strategies, we lean heavily on practices like soda blasting because of their long term results and annihilation of growth traces and spores within a hosting material. We also offer a full-service reconstruction and build back team for damaged Wilmington properties to quickly make mold losses "Like it never even happened." 

We are an experienced and professional team of restoration experts that can help our customers through every damaging experience their properties endure. You can reach our IICRC-Certified SERVPRO of New Hanover specialists 24/7 by calling (910) 762-8180.

https://www.wilmingtonnc.gov/

How Salt Water Flooding Damages Wrightsville Beach Homes

7/19/2019 (Permalink)

Ocean storm surges create more damage to homes due to the corrosive nature of salt. Call SERVPRO to remediate your salt water damage.

Salt Water Complicates Remediation of Wrightsville Beach Flood Damage 

Spread along several miles of Atlantic coastline, Wrightsville Beach can be directly in the path of seasonal tropical severe weather patterns, including hurricanes. The potential of adding a storm surge to the other water threatening your home ramps up the expected intensity of the damage significantly. Using professional flooding mitigation and remediation company is even more essential when saltwater floods your home’s structure and contents. 

Proximity to one of the world’s most massive oceans escalates the probability of flood damage in Wrightsville Beach. When a severe storm system moves over the sea, it pulls water up, increasing the amount of moisture available to fall back to earth as rain. At the same time, the strong winds and tides create a protracted and sometimes violent wash of seawater onto land, otherwise known as a storm surge. 

The rain falling is saltier than usual, somewhat like the storm surge, adding the minerals to the other contaminants accelerating the flooding and harm done to homes in the storm area. Our SERVPRO crews understand how harsh and corrosive saltwater can be to structural components. Special steps beyond mere water removal and structural drying must follow to ensure that building materials do not suffer long term damage. 

Wood or wood byproducts composes many structural components. The cellular structures of wood hold together because of a glue-like substance called lignin. Saltwater accelerated the breakdown of lignin, a process called delignification. As the lignin leaches out, the affected materials begin to weaken and eventually collapse. The fuzzy residues that look like mold seen on seaside weather wood are the lignin forced out of the solid material by the salty fluid. Saltwater also corrodes cement, bricks, and mortar. 

To limit the current and future damage caused by salt storm surge and saline-full rain SERVPRO technicians flush the damaged materials with freshwater before removal and structural drying. We contain and dispose of the contaminated floodwaters per local regulations.

SERVPRO of New Hanover is ready to respond to the specialized needs of coastal residences threatened with severe storms and consequent saltwater flooding. Call on us at (910) 762-8180 for professional help during a stressful time. 

More about Wrightsville Beach.

Is Flood Damage Shuddering Your Wrightsville Beach Restaurant?

7/1/2019 (Permalink)

Don't let water damage close your restaurant. Call SERVPRO of New Hanover to restore your business.

Preparing Your Wrightsville Beach Restaurant For Flood Damage Can Make a Huge Difference

Whether from storms, hurricanes, or day-to-day disasters, your food service business needs to be prepared for flood damage to survive it. Studies show that almost half of all flooded service sector businesses never re-open their doors, but you can avoid becoming a statistic with a bit of preparedness. Damage mitigation and restoration companies like SERVPRO can help to control and reverse damages quickly and efficiently, but the best way to reduce repair costs and open doors faster after a disaster is to have a plan in place.

Know The Threats

The first step in planning for a potential storm is to know how hurricanes and other types of flood damage in Wrightsville Beach can affect your restaurant. When being evaluated for flood insurance rates, an insurance adjuster may be able to provide you with a comprehensive report on how your location may be at-risk for flooding. The hurricane season comes each year and poses a substantial threat, but other sources of flood damage may come at any time of year and cause the same sort of problems. Where your business lies relative to nearby features (such as a hill or drainage area) may make flooding outside of hurricane season much more likely.

Get Things Off the Ground

Most floods only involve several inches of water at most, meaning that most damages can be averted by picking up furniture and objects and placing them somewhere higher up. Another option may be to place blocks under the corners of sizable objects to give them some clearance off the ground. Take these extra few steps any time weather reports worsen, and flood damage poses a substantial risk.

Be Ready to Act

Acting fast can make thousands of dollars' difference when flood damage strikes. Calling SERVPRO or requesting help through our Emergency Ready Profile app immediately after the incident can prevent many of the worst types of damage from happening. You should also have a flood insurance policy and be ready to contact your insurance company just after the disaster, as well.

SERVPRO of New Hanover stays ready on a 24/7 basis to respond to local calls for help with storm and flood damage. Call us at (910) 762-8180 for our services or a quote.

More about Wrightsville Beach.