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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How Frozen Pipes in the Basement Cause Water Damage in Wilmington

3/14/2019 (Permalink)

Water Damage How Frozen Pipes in the Basement Cause Water Damage in Wilmington Spring is almost here, but freezing temperature swigs still occur. Visually inspect the plumbing in your basement for signs of leaking.

Leaking Pipes in Your Wilmington Basement Can Damage Your Home

The basement in your Wilmington home might be a place for storage, or a laundry area, or even a finished living space. What this area also holds is access to much of the primary plumbing branches that divert from the main service line where it enters your home beneath your main floor. As convenient as this access might be for maintenance and upkeep of the lines, it can also leave these plumbing elements exposed to the rogue severe temperature drop that can occur randomly throughout the North Carolina winter season, falling far below the freezing threshold.

It is no great surprise that frozen or freezing pipes can lead to an immediate need for water removal in your Wilmington home. While sometimes these freezing temperatures can dam the water inside of the lines, forcing pressure to swell in the pipes until it breaks apart at a connection, other times it can warp or distort the pipe itself, allowing the plumbing to be more susceptible to steady leaks and sprays. Our SERVPRO professionals have the experience and equipment to extract water from your damaged basement quickly, but also to fix the concerns with the plumbing to prevent the damage immediately reoccurring.

From the time that our professionals first arrive at your damaged home, we have to assess the severity of the pooling water and identify the problematic plumbing. We can use both moisture detection devices and thermal imagery to get a layout of the spread of the damage and where the most saturation has occurred to get immediate access through the drywall of where the leak has gotten found.

Our SERVPRO team arrives with a wide array of fast extraction equipment that can remove excess water from the exposed area. From our portable sump pumps and wet-vacs with extraction wands to our gas-powered trash pumps and extractor trucks, we have the equipment to handle any sized situation with efficiency.

Water loss incidents can happen with little warning. Whenever they occur, reach out to our experienced and courteous professionals at SERVPRO of New Hanover. You can reach us anytime by calling (910) 762-8180.

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Flooding, Cleanup, and Restoration by SERVPRO Make Wilmington Property Owners Delighted!

3/6/2019 (Permalink)

Storm Damage Flooding, Cleanup, and Restoration by SERVPRO Make Wilmington Property Owners Delighted! Wilmington Tropical Storm Damage--Call SERVPRO-The Experienced Recovery Team

Why Wilmington Homeowners Should Not Cleanup Flood Damage on Their Own

The minute there is an intrusion into your home by water, the clock starts ticking on the flood damage to your home. There are three designations for water: clean, gray and black. Flood water automatically falls into the gray or black water category due to the contaminants and debris picked up along the way.
 
Wilmington flood damage can be better mitigated the faster the water extraction begins. The Gray or Black Water has the potential to cause illness and is generally not safe for direct contact by the homeowner. SERVPRO technicians don PPE personal protective equipment and with their training and equipment reduce flood loss.
 
When you contact us, our certified technicians advise you what to do before we arrive and if you should remain in the home. We arrive onsite within four hours and conduct a thorough analysis of the water condition and affected areas so the best mitigation efforts can be implemented.
 
Water extraction is the primary goal for beginning restoration efforts against flood water. SERVPRO technicians have many resources such as submersible pumps and truck-mounted extraction pumps that can pull thousands of gallons of water from the home so the drying process can begin as fast as possible.
 
The next step involves both disinfecting and deodorizing. SERVPRO attempts to clean and restore affected possessions and removes items that cannot be saved through restoration efforts and get approval from the homeowner before removing items. An odor may remain in the home after drying, and we have multiple methods of effectively deodorizing your home. In some cases, more than one method may need to be applied to eradicate odors. From mechanical means like air scrubbers to foggers and deodorizing gels and pellets, we can provide solutions to enhance the indoor air quality.
 
SERVPRO of New Hanover knows you need flood damage cleaned up as fast as possible and it is not a job you should do on your own. That is why our emergency services are available to you 24/7, just call (910) 762-8180 and one of our certified technicians will begin the process of eliminating the water in your home and restoring it to preloss condition “Like it never even happened.”

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SERVPRO Has The Right Equipment To Clean Up Your Wrightsville Bike Shop After A Flood

2/25/2019 (Permalink)

Commercial SERVPRO Has The Right Equipment To Clean Up Your Wrightsville Bike Shop After A Flood Our team is ready and waiting for you call 24/7. We have the equipment to handle any job big or small so call us today.

SERVPRO - Reducing Commercial Flood Damage In Wrightsville Beach

Rental agencies are an important part of the tourism industry here in Wrightsville Beach. With every location just minutes away from the beach, getting there is sometimes just as fun. It’s why bicycle rentals are so popular and why the owners have to keep the doors open and every bike available to rent.

For a Wrightsville Beach bike shop, commercial flood damage centers around getting the inventory dry and clean for customers. SERVPRO teams can often respond within an hour or two and begin setting up the equipment we need to eliminate the effects of a flood.

Where possible, we start by lifting every bike out of the water while setting up a pump to remove the water. After hanging them up or at least putting the bikes on blocks or pallets, specialists spray every surface with an anti-bacterial agent. Since outside flooding contains soil and other contaminants, this is a necessary part of ameliorating the effects and making sure everything is safe for customers.

SERVPRO team members clean and dry each bike next. To prevent rust, they install a combination of fans to increase air circulation and dehumidifiers to draw moisture off the surfaces and out of the surrounding air. If needed in larger areas, they can also install air movers to force warm, dry air across the bicycles to speed up drying.

We use these same devices to help dry the structure as well. In concrete or sheet metal buildings, flood water does not affect most of them, but it is still necessary to reduce the humidity to provide a more comfortable environment for customers and employees.

No matter if you operate on Harbor Island or Middle Sound, SERVPRO of New Hanover is here to help reopen doors and serve customers. If you are still dealing with the effects of the last flood, contact us at (910) 762-8180 today to finish getting your shop back on its feet.

For more information on surfing and kiteboarding in Wrightsville Beach click here.

SERVPRO Saves Your Valuables After A Wilmington Fire

2/13/2019 (Permalink)

Fire Damage SERVPRO Saves Your Valuables After A Wilmington Fire SERVPRO has the right equipment to remove soot after a fire saving your belongings from further damage.

Restoring Personal Belongings Affected by Fire Damage Helps Restore Your Wilmington Home

The saying goes “where there's smoke, there's fire,” and many times, the smoke is just as destructive as the flames. At SERVPRO, we mitigate damage to both your Wilmington home and the contents inside. We know that your family's belongings are what makes your house 'home' and without them, things are just not the same. Our goal is to make things “Like it never even happened” for you.

When a family's home in Wilmington sustains fire damage, SERVPRO technicians working on the house's structure to remove damaged areas also take the items inside into consideration. We box things up, room to room, in clean boxes and label each with its inventory sheet's number. We take the majority of these items to our facility to clean and restore them.

We can set aside any items that your family needs immediately so we can work on those first, making sure that you receive them as soon as possible. Soot can spread its griminess with the slightest touch. We have the equipment to remove residue, even in the deepest grooves and minute details of your belongings.

We use ultrasonic cleaning techniques that act in a way similar to hydrogen peroxide, with its bubbling action, to remove foreign substances after fire damage. While we can clean hard surfaces in your home with special cloths that trap soot particles, textured items require more attention. A short time in the ultrasonic cleaning equipment works well at removing soot that manual cleaning might take hours to accomplish.

We can restore and clean items that can be immersed in water and also dry quickly. Your Grandmother's china and knick-knacks from your parents' vacations can once again find their place in your home and look just as lovely as before. Many customers find that years of dust that accumulated on their belongings no longer dulls them. Our equipment is this effective. Therefore, if antiques should not receive this treatment to maintain their patina, please inform us, so we know to use other restoration methods. While these might take longer, the final effects are our goal and your satisfaction with our work.

Once cleaned, some items might require deodorization. We use special chambers to do this with hydroxyl generators that remove the odors still embedded in these things. We only use ozone on completely dry items, and both methods are equally effective.

SERVPRO of New Hanover wants to help families in Kure Beach and Castle Hayne in the restoration of their homes and their belongings. We know that small things can bring immeasurable joy to your family members, and fire damage makes this quite apparent. Call us at (910) 762-8180, so we can mitigate everything and get things back to normal.

Take a stroll down the Riverwalk click here for more information.

When Should You Consider Demolishing a Flood Damaged Business Structure in Wilmington?

2/4/2019 (Permalink)

Commercial When Should You Consider Demolishing a Flood Damaged Business Structure in Wilmington? Flooding has become a more common occurrence in Wilmington.

Opting for Demolition when Your Commercial Business Sustains Flood Damage in Wilmington

Decades ago, flooding around Wilmington was similar to lightning strikes – one-time events that never happened in the same place twice. In more recent years, though, flooding seems to repeat itself in different communities, coming back to traumatize residents who expected repeat flooding less than they ever did the first time around. 

Because of this new propensity for repeat flooding in different areas, including Wilmington, many experts recommend demolition of commercial buildings once they succumb to a flood. The options of either relocation to higher ground or rebuilding with flood-resistant capabilities ensure the continuation of a business. SERVPRO can help get your business, warehouse, factory, or retail setting ready for demolition and help you through the rebuilding process. 

We serve all businesses, regardless of type or size, throughout the area. Because we are local, we understand the community's needs, the experiences we all have in common, and can help make things cohesive again. The sooner you can rebuild, the sooner you can provide your products or services to the community again. 

Before demolition, we must ensure that all the paperwork is ready and that your salvageable inventory and equipment no longer occupies the area. Your inventory sheets should reflect each item. You must remove salvageable items like metal staircases or recyclable materials before we begin. If needed, we can assist you in their retrieval. Once demolition starts, entering the premises becomes extremely dangerous. 

Tearing down the business you and your family own can be a very trying time, but we can assure you that rebuilding means a bright future. While elevating your business might seem a better option, the drawbacks to this are quite extensive. You need to relocate electrical, plumbing, and gas lines, as well as any communications systems' cabling. Entryways need new staircases, as well as reinforced doors. Windows often require resizing to accommodate reinforced walls built below them. Stability becomes a concern, also, as the footprint must remain the same and must not become larger than the original footage, even when additional space is available. Demolition with subsequent rebuilding from scratch solves these issues. 

While we can also demolish partial areas of a structure, or only interior area, after a significant flood, many changes weaken the current building. We want to help you do better than making it “Like it never even happened” - we want to help you make it so it cannot ever happen again.

SERVPRO of New Hanover can help make flooding a non-issue for you and your Leland or Elizabethtown area business. Demolition might seem extreme, but the work involved in coming back after a flood is also extreme. Call us at (910) 762-8180 so we can get things stable and secure for you.

Click here for information about the Wilmington Riverwalk.

Our Professionals Overcome Water Damage In Your Wrightsville Beach Home

1/23/2019 (Permalink)

Why SERVPRO Our Professionals Overcome Water Damage In Your Wrightsville Beach Home Our technicians have the equipment to dry and remove moisture from your home after a disaster strikes.

Effective Drying Equipment for Damaged Wrightsville Beach Homes

Disasters can strike Wrightsville Beach homes without much warning, from flooding to storm damages. However, there are also concerns that can happen within the home that can allow for damages of their own. Leaks to fixtures, failing appliances, and user errors are among the top culprits for water loss incidents that occur within the house, and our team can help to ensure that these occurrences are not devastating to your home and its contents.

While many Wrightsville Beach homeowners might not view water damage as a serious occurrence, it can have severe effects on your property without the right drying and moisture removal efforts. To adequately clean up the mess and dry out the saturated materials affected, you need advanced equipment and the expertise of professionals like our SERVPRO response team. We can arrive quickly to emergencies to ensure that the right steps get taken to protect the structural elements and contents of your home from impending irreparable water damages.

One of the ways that we can ensure our success when we get to work on water damage incidents within your home is through our advanced technology. We have tools like leak detection equipment and thermal imagery cameras. These devices can help to locate concerns within the plumbing where there might be potential leaks, and the cameras can help to identify moisture pockets in wall cavities, flooring materials, and more to ensure that we set up our drying equipment in the right locations for maximum results.

Our focus from the moment that we arrive is to protect and preserve installed materials when possible. When this is not possible through our conventional restoration techniques, our SERVPRO professionals can utilize controlled demolition strategies to remove irreparable portions of material without needing to take down entire walls or remove entire floors.

Finding the right professionals to help you overcome water damage in your home is simple. If you want to make the damage “Like it never even happened.” give our SERVPRO of New Hanover water restoration technicians a call today at (910) 762-8180.

In the mood for barbeque click here.

Don't Let Water Damage Spoil Your Wilmington Bakery

1/8/2019 (Permalink)

Commercial Don't Let Water Damage Spoil Your Wilmington Bakery Even a little water can close a business indefinitely.

Commercial Flood Removal in Wilmington Keeps Your Cake Shop Open for Business

Cakes and other delicious treats help the people in Wilmington celebrate so many important milestones in life, Birthdays graduations, promotions, weddings, and everything in between seems so much better when a cake makes its way into the center of those gathered together. Providing such an essential part of these events means keeping everything sparkling clean and sanitary in your facility.  

Wilmington businesses like yours can end up closed after a flood unless you call immediately for experts in commercial flood removal. We recommend signing up for our READY Profile, which can help you prepare for this and other disasters, significantly decreasing the difficulties in remaining open, or reopening after only a short closure. The faster you respond to an emergency, the less likely your business suffers permanent damage.

When SERVPRO helps another business after a flood, we use the most effective but least costly methods. We understand that extra expenses cut into your profits. We protect your business by communicating with you honestly and providing you with information that can help save you money and time. When pumping water after a flood out and away from your business, we use either our pump truck or begin straight away with smaller units that remove any remaining puddles of water.

Once we have the floors dry, we begin working on cleaning up your equipment, shelving units, display cases, window sills, and anywhere else that the floodwaters touched. We dispose of all contaminated foodstuffs for you, clearing the way for new stock. We provide you with a list of destroyed inventory to aid you in replacing the lost goods to communicate with your insurance adjuster more efficiently.  

To get your shop completely dry, we use heavy-duty air movers. These units speed up the amount of air exchanged in your business and whisk moisture out of walls and other surfaces. Our desiccant machines pull this moisture out of the air. Another piece of equipment that we rely on during flood damage mitigation is our air scrubbers. These extract mold spores from the air, keeping it free of contamination.

SERVPRO of New Hanover appreciates your presence in our area, be it Kure Beach, Figure Eight Island, or Elizabethtown. Call us at (910) 762-8180 when high water or rains flood your business. We are glad to do everything we can to help you recover after such a setback and help keep your business going.

Click here for information on Wilmington’s historical district.

Proven Tips to Remediate Water Damage in Wrightsville Beach

1/6/2019 (Permalink)

Water Damage Proven Tips to Remediate Water Damage in Wrightsville Beach When your crawlspace is affected by water damage, quick action can produce effective results. Contact SERVPRO for an assessment and water removal.

Water Removal For Your Wrightsville Beach Crawlspace

With the presence of groundwater, springs, precipitation runoff, and lingering effects from rising water levels throughout the region, your Wrightsville Beach crawlspace could have pooling water that should get addressed as promptly as possible. Unfortunately, many homeowners do not even realize when a problem persists in this area of their home, as it is not a place that gets checked often for potential concerns. If moisture and dampness persist in this area, it can allow for situations like mold growth to occur, so drying out this crawlspace is critical to protecting the entirety of your home.

Identifying concerns with the crawlspace and understanding when you need water removal for your Wrightsville Beach property can be a challenge for a homeowner. Many homeowners simply cannot get underneath their property to assess damages or potential threats and have to wait until other signs present themselves before they recognize a problem exists. With flooding throughout the area, you can often get assured that even if your home itself did not fall victim to the rising water, that your crawlspace did. Our SERVPRO team can quickly assess the situation for what must happen and the severity of any damages that might exist.

When acted upon quickly enough, our SERVPRO professionals can work to extract water from the crawlspace of your home and potentially prevent the formation of mold colonies. Naturally existing mold spores only require a damp environment to seat and thrive, and removing the moisture from this area of your home can keep colonies from forming if this problem has not already occurred.

We can also offer services such as crawlspace encapsulation which can work to divert water away from this area of your property and continually protect all of the elements of your home with thick plastic sheeting.

While there are many ways that your crawlspace can get affected by excess water, allowing this problem to persist can cause significant concerns for the structural integrity of your home. Give our SERVPRO of New Hanover rapid response team a call anytime at (910) 762-8180.

Click here for more information about Wrightsville Beach.

Our Specialists Can Handle Any Mold Damage Disaster in Your Castle Hayne Home

12/27/2018 (Permalink)

Mold Remediation Our Specialists Can Handle Any Mold Damage Disaster in Your Castle Hayne Home SERVPRO can help you solve these problems with our specialized tools and machines.

Mold Damage in Your Castle Hayne Residence Is No Match For Dedicated and Well-Trained Team Players

When a property's plumbing in Castle Hayne contains loose joints or other problems that allow water to escape, different problems occur for the homeowner. SERVPRO can help you solve these problems with our specialized tools and machines.

Our SERVPRO technicians understand mold damage situations in Castle Hayne homes because of our extensive training, commitment to the community, and ability to work within a team. We also use the latest in equipment that industry developers find provides improved results for our customers. When mold damage affects your residence, we can help get things remediated and back to how you remember, “Like it never even happened.”

Regardless of where mold damage occurs inside a home, SERVPRO technicians use handheld equipment that reveals on the screen where moisture hides inside materials. There is no need to wait for testing, as we provide immediate results. Other equipment helps us determine the amount of moisture retained in walls and other materials so we can give an accurate estimate of how long drying time of damp areas and remediation of mold damage should take. Both of these must occur to ensure we regain control of the mold damage situation in your dwelling.

To dry out your home, we first shut off the water at the place where dripping water or leaking appliances allow it to pass into your living area. We then use air movers to draw the moisture out of damp things and whisk this water vapor into desiccant machines.

Mold damage remediation is where we continue working together as teams. We seal off areas that require extensive scraping or removal of materials, so we protect the rest of your home from stray mold particles and just-released spores. These areas are known as negative air chambers because of how we draw air out of them with the use of air scrubbers.

SERVPRO specialists know the importance of using HEPA filters on the majority of our equipment from air scrubbers to vacuums. Releasing only clean air into your home reduces the number of spores your family breathes in, a possible cause of health effects, and also reduces the ability of mold to recolonize in other locations.

SERVPRO of New Hanover is happy to send IICRC-certified mold damage specialists to your residence in Kure Beach, Leland, and Elizabethtown. Your first step in becoming the next partner of our team is to call us at (910) 762-8180. Always answered, our 24-hour service line number is open every day of the year.

Click here for more about Castle Hayne.

Become More Familiar With Commercial Flood Damage Restoration Options in Wilmington

12/13/2018 (Permalink)

Commercial Become More Familiar With Commercial Flood Damage Restoration Options in Wilmington When flooding affects your medical office and electronic records, contact SERVPRO for water removal and remediation services.

Recovering Flooded Electronics in a Wilmington Office Building

Many office buildings and medical facilities throughout Wilmington have put considerable stock into the technological age and transitioned almost exclusively to digital record keeping and account information. A water loss incident like a flood in your building could threaten these records, even when you have no physical hard copies within your property. With such a dependence on the electronics, devices, and hardware required for a digital-based office, floodwaters could threaten these crucial elements and cause significant problems for accessing the necessary information for your clients in the future.

While you might not be tech-savvy enough to understand what elements can short out and quit working in servers and hard drives, you know enough to understand that flood damages in your Wilmington office put these devices at risk. Even without direct contact with electronics, excessive moisture and dampness in the environment can have the same undesirable effect. Our SERVPRO mitigation team can help.

From the moment that we arrive at your facility, our experienced team can run risk-assessment on the contents of the building to determine which items are in harm’s way. Electronics, computers, servers, hard drives, and other critical components to your operation can get removed from the premises and stored safely and securely in our nearby facility until full restoration work completes.

If these devices have already become affected by the moisture and dampness present by the flooding in the building, our SERVPRO Contents Department has the training to recover these devices and safely dry them out to salvage them. We can work quickly with exposed devices to protect the vital information that your firm has stored on their drives. Once restoration work completes within the building, we can return these electronics and devices to their original positions.

Recovering from a flood is challenging enough for a business owner responsible for a building. When you have to worry about the sensitive information contained on standalone servers and hard drives of computers within that building, you need a team of professionals that can show up quickly to help you protect that information. Our SERVPRO of New Hanover rapid response team is available 24/7 at (910) 762-8180.

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Don't Worry About Your Flood Damaged Home In Wilmington, Our Team At SERVPRO Has Your Back!

12/4/2018 (Permalink)

Why SERVPRO Don't Worry About Your Flood Damaged Home In Wilmington, Our Team At SERVPRO Has Your Back! We are available 24-hours a day, 7-days a week and are proud to provide quality cleanup and restoration services.

Flood Damage Restoration Services Available To Wilmington Area Residents

You made it a point to purchase a home with a basement so that you and your family have an area to gather during hazardous situations. However, what happens when the area of your Wilmington home that is supposed to protect you, is the problem you have to avoid.

Some residents feel that it's not a big deal if their unfinished Wilmington basement experiences flood damage. However, this is hardly the case, everyone should be worried about flooding, whether they put money into converting their basement into a living area or not.

Flooding can lead to cracks in your basement walls, trapping moisture in your walls, ceiling, and floor where corrosion, rot, and mold fester. It requires specific cleaning and restoration methods, provided by a water removal or water damage restoration specialist, like those offered through SERVPRO, to treat your basement for damage after a flood. Any amount of flooding in your basement presents a potential danger to your home’s foundation. Cement has a porous surface that can crack, crumble, and chip after prolonged moisture exposure.

Flood waters can also get underneath your home, rotting or shifting support beams and posts that provide structural integrity throughout. The best way to avoid problems like this involves preparing your unfinished basement against flooding. SERVPRO technicians can help you understand more about keeping your basement clean and dry while also providing you with the flood damage restoration services you need to get things back to normal after significant water intrusions in your home.

SERVPRO’s IICRC-industry certified restoration team could help you address weather-related soil erosion on your property that often leads to flooding in your home. We can also help you install additional drainage and sump pumps that help keep water away from your home. Our technicians can check your home’s gutter system, downspouts, and roofing to ensure that water gets directed away from your home where it belongs.

Take advantage of the experience and training SERVPRO of New Hanover gives you access to and call to start your home’s flood damage restoration, today. We are available 24-hours a day, 7-days a week and are proud to provide quality cleanup and restoration services throughout our local community. Call today (910) 762-8180.

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Is Your Wilmington Home Prepared for Melting Snow?

11/28/2018 (Permalink)

Storm Damage Is Your Wilmington Home Prepared for Melting Snow? The water from this melting snowman can cause flooding. Is your home prepared?

Snow Melt Flooding Can Affect Multiple Wilmington Home

While many Wilmington residents might not consider the area to be prone to heavy snowfall throughout the coming winter months, there is a persistent threat of potential flooding from moderate snow mixed with heavier rains. With the winters often fluctuating between the two types of precipitation, melting snow combined with torrential rainfall can allow for flooding conditions to occur rapidly. Protecting your home is critical to avoid much costlier restoration in the future.

When you consider flood damages to your Wilmington home, many homeowners might agree that their property did not get as well constructed as they might have hoped to prevent water penetration. Many aging homes are susceptible to water penetration through blockwork foundations and crawlspaces, which can prove equally hazardous throughout a few days as minor flooding to the primary levels of the house.

Efficient extraction is critical to help preserve elements of your home that become exposed to the floodwaters. While you might get tempted to avoid the cost of professional assistance here, you should remember that runoff and flash flooding situations can bring all manners of contaminants and bacteria into the home along with the floodwaters, so removing it on your own could be hazardous.

Our SERVPRO professionals have effective equipment stocked on our Green Fleet vehicles for fast extraction and efficient drying of affected areas in your home. For substantial water loss situations where construction materials become compromised and overly damaged quickly, our licensed contractors can remove these areas individually to expedite reconstruction and build back services. Our in-house contracting abilities help us to provide comprehensive, cost-effective solutions for our customers.

Flooding can significantly damage to your home, and these problems continually worsen in the days to follow without appropriate mitigation tactics. This winter, like any, could present the possibility of snowmelt flooding throughout the region. Stay prepared with our SERVPRO of New Hanover rapid response team standing by to help. Call us anytime at (910) 762-8180.

Wilmington was colonized in the 1720s by English settlers. Click here for more information.

When A Fire Has Destroyed Your Home In Elizabethtown Call The Professionals At SERVPRO

11/12/2018 (Permalink)

Fire Damage When A Fire Has Destroyed Your Home In Elizabethtown Call The Professionals At SERVPRO A fire can be the most devastating thing to happen to your Elizabethtown property.

Faster Response Times And Reliable Fire Damage Restoration For All Elizabethtown Residents

A fire can be the most devastating thing to happen to your Elizabethtown property. When the fire is out, and everything is said and done, you need someone by your side to protect against loss. Everyone wants to save money, minimize damages, and relieve this increasingly prevalent threat. However, not everyone has the tools, training, and resources to pull it off in the best possible manner.

Every homeowner throughout the Elizabethtown area can benefit from helpful tips from a fire damage restoration expert. Our experts want you to recover as soon as possible, and these tips can help ensure that you do. Always start by checking your coverage with your insurance provider. You need to verify that you have the proper coverage, so you’re never left out in the cold.

When an incident occurs, call your agent immediately to begin your claim process as soon as possible. You’ll also need to secure your property and belongings before calling it a day. Your highly-trained SERVPRO team can help you minimize damages to your property and help prevent additional problems from forming in exposed areas of your home.

It is especially important to maintain a record of household contents, take pictures and record everything of value before accidents happen. SERVPRO’s entire staff can help you implement a plan to help protect your property and reduce stress related to any problems that might arise. We help you think of every possibility and cut down on surprises.

You should also maintain records regarding living expenses while displaced from your home. Repairing fire damage in your home can be a lengthy process, one that requires the attention of experienced professionals. SERVPRO IICRC-certified technicians have access to advanced restoration equipment and provide you with services you can count on to return your home to a quality pre-damage condition, “Like it never even happened.”

SERVPRO of New Hanover offers full-service solutions to fire damage on your property, 24-hours a day, 7-days a week for your convenience. We also go that extra mile to provide you with fast response times and quality services you can trust. Call our office, today (910) 762-8180!

Click here for more about Elizabethtown.

Many of the Biggest Problems With Wilmington Flooding Start With Delays

11/11/2018 (Permalink)

Why SERVPRO Many of the Biggest Problems With Wilmington Flooding Start With Delays Floodwaters can quickly overwhelm an area and enter your home. Call SERVPRO right away for effective water removal services.

Severe Storms Allow Flooding in Your Wilmington Residence

Severe storm systems can impact Wilmington homes with a very little warning, especially when homeowners are unsuspecting of a possible issue with their roof, siding, or foundation. As much as the area has experienced flooding, it has become an understanding that the best approach to recovering from situations like these is to trust in the fast response and experienced technicians of the restoration industry.

Flood damages to your Wilmington home might seem straightforward, but many concerns linger from the immediate water penetration to several weeks following the flood. Addressing the damage to your home must happen quickly, as pooling water and saturation can begin to affect walls, flooring, and ceiling materials within hours of exposure. Our SERVPRO 24-hour emergency response team can help you.

With water damages, the timeline for irreparable damages is concise. Within only a few hours, drywall can bloat and distort, eroding beyond repair. Our mitigation team can arrive at your home fast in the face of an emergency to begin the necessary steps to limit the spread of the damage throughout the property and to preserve what elements can get salvaged.

Our ability to help our customers so swiftly throughout an emergency comes from our reliance on the advanced technology available to our SERVPRO technicians from the moment they arrive at your home. The professionals on site can utilize a range of pumps from portable electric options to our large 300 psi truck-mounted pump for the fastest extraction possible. Once the excess gets removed, our focus can move to drying with our high-strength air movers for fast vaporization of saturation and moisture to our industrial grade dehumidifiers to pull that vapor from the air efficiently.

Flooding is not something that area homeowners are unfamiliar with, though recovering from this disaster can be challenging without the right team arriving quickly with the tools to make a difference. Our SERVPRO of New Hanover emergency response team gets well equipped through our training and industry-leading equipment to handle every facet of flood damage restoration in your home. Give us a call today at (910) 762-8180.

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A Water Damaged Crawl Space In Carolina Beach Does Not Stand A Chance Against Our Team

10/25/2018 (Permalink)

Water Damage A Water Damaged Crawl Space In Carolina Beach Does Not Stand A Chance Against Our Team Safety is paramount when offering water damage restoration services in Carolina Beach.

What It Takes To Restore A Water Damaged Crawl Space In Your Carolina Beach Home

Just like the attic area, it is difficult to access water damaged crawl spaces in most buildings. Usually, such locations have small entrances, and our team might find it hard to enter the site with some of the restoration equipment. Some do not have enough room for our technicians to stand upright or to position the dehumidifiers. Irrespective of the state of the site, our team must be creative enough and find a way of restoring your Carolina Beach property.

Safety is paramount when offering water damage restoration services in Carolina Beach. Our SERVPRO technicians must deactivate all the electrical circuits that are positioned under the building. We must also check on the structure's integrity since severely damaged buildings can collapse. Another danger is the ground settling which may affect foundation walls and the footings. Even if the water was from a clean source, we have to wear appropriate Personal Protective Equipment since the dirt on the floor can cause contamination.

If standing water is still in the crawl space, our SERVPRO team extracts or pumps out the water as soon as possible. We first identify the structure's lowest point and use submersible pumps or any appropriate water extraction equipment. If there is mud in the area, we use shovels to remove the dirt from the site. As a precaution, we do not use submersible pumps when extracting water that has solid particles.

At this point, we are ready to dry the structure and its components. When the area has enough space, we position dehumidifiers and air mover within the crawl space. If they do not fit, our SERVPRO technicians might perform some minor demolitions on the floor or make use of other drying procedures. Another option is to connect a flex hose to the dehumidifier and direct the air to the site. After drying, we have to clean the area using disinfectant to prevent mold growth.

SERVPRO of New Hanover can offer relief after a storm, water, mold, or fire damage incident. Our highly trained technicians work around the clock to ensure your business or home returns to its normal operations. To learn more about our operations, call (910) 762-8180.

Click here for more about Carolina Beach.

How SERVPRO Fireproofs Your Carolina Beach Commercial Property

10/8/2018 (Permalink)

Commercial How SERVPRO Fireproofs Your Carolina Beach Commercial Property To protect your business against fire damage in Carolina Beach, prevent the disaster before it happens.

Protecting Your Business: 3 Ways to Fireproof Your Carolina Beach Commercial Property

Keeping your employees safe and protecting your commercial property is of utmost importance. As a Carolina Beach commercial property owner, you do not want your business to burn. Not only are you going to lose a lot of money but the rebuilding costs are too high. Here are 3 ways to fireproof your commercial property.

Prevent The Fire Before It Even Begins
To protect your business against fire damage in Carolina Beach, prevent the disaster before it happens. The first thing a business owner ought to do is keep their building up to code. Make sure you enforce strict No Smoking policy. If found, the individual must face high penalties.

Avoid storing flammable items in offices or unoccupied areas of the building. Install smoke alarms and detectors along the building corridors and in offices. In case of a fire, the measures above gives you an opportunity to save your building using available firefighting equipment. Do not forget to maintain the fire alarms, detectors, and other equipment.

Educate Your Employees And Other Building Occupants
As a property owner, it's important to educate your employees and other building occupants about fire safety. For starters, they need to be aware of building exits and where to meet when outside the building. Carry out fire drills from time to time. This will help to instill the procedure of how employees should react when the fire alarm goes off. Also, teach your employees how to use a fire extinguisher.
 
Keep In Touch With The Local Fire Department
Inviting the local fire department to check available firefighting measures is a great way of protecting your building against commercial fire damage. After the tour, guides are available to help you make improvements. They can also provide their opinion and help you protect your employees.

In the event of a fire, the fire department is going to arrive on time and put out the fire before your building burns down.

At SERVPRO of New Hanover, we understand fires can devastate your commercial property. By taking the small proactive steps above, you get to protect your employees and business. If you're ever in need of commercial fire damage experts, call our 24/7 emergency line at (910) 762-8180 today!

Click here for more about Carolina Beach.

Our Mold Damage Experts Are Better And Faster At Restoring Your Home In Elizabethtown

10/2/2018 (Permalink)

Mold Remediation Our Mold Damage Experts Are Better And Faster At Restoring Your Home In Elizabethtown Mold spores are microscopic, which means there may be thousands of airborne spores inside the affected areas.

We Offer Mold Damage Restoration In Elizabethtown

Visible signs of mold-growth include gray, green or black spots on surfaces such as floors, shower or wall tile and other surfaces like counter-tops or ceilings. A stale or musty odor can also be present in your home. If you notice that there is a presence of in your bathroom, kitchen or any other room inside your house, contact us right away. Mold spores can cause health effects, which makes it urgent for you to act as soon as possible.

Our SERVPRO mold damage services in Elizabethtown can restore your home to its pre-mold condition. We train our crews to utilize professional-grade disinfectants and to use industrial equipment to remove mold. We work fast to clean the affected areas inside the structure. Plus, our teams take the proper precautions to make sure the spores do not spread to any other rooms inside your residence. Crews first seal entryways such as windows, doors, vents, and ceiling exhaust fans to contain airborne spores.

Mold spores are microscopic, which means there may be thousands of airborne spores inside the affected areas. SERVPRO technicians can use commercial air scrubbers to trap and remove the spores and to scrub and purify the air inside the home environment. These top-grade machines can also remove stale odors by pulling in fresh air from the outside and pushing out musty air. We may also employ anti-fungal agents to sanitize the structure and to prevent future mold growth. We must note that it is impossible for us to eliminate every spore inside the structure, but we can reduce them to a safe level.

After the cleaning phase, techs can begin drying stage. Drying also helps stop mold from growing back inside your home. We may also use air movers, axial fans and dehumidifiers to reduce moisture levels and to speed up drying.

SERVPRO of New Hanover offers mold damage restoration services in your area. When possible, we can restore your home. Contact us at (910) 762-8180 anytime. We are close by and here to help.

Click here for more about Elizabethtown.

Our Team Can Help Prepare Your Home In Carolina Beach For Hurricane Season

9/26/2018 (Permalink)

Why SERVPRO Our Team Can Help Prepare Your Home In Carolina Beach For Hurricane Season Homeowners who prepared their homes in advance for a Hurricane sustained less damage than those who failed to do so.

Preparing For Hurricane Season Can Minimize Flood Damage In Carolina Beach

September is National Preparedness Month and knowing how to protect your Carolina Beach home from flooding brought by heavy rains and hurricanes can prevent costly damage from skyrocketing. In the aftermath, flooding of any quantity causes damage, but SERVPRO is here to help mitigate any amount of harm your property sustains.

When SERVPRO comes to clean up a home's flood damage, we arrive with pump trucks ready to begin extracting water and any debris from the home's interior. We also check to ensure that the interior is safe and remove anything that can cause injuries. Wearing personal protective equipment, we can work safely and efficiently. Injuries can slow a team down, so we always take care to prevent these wherever possible.

Homeowners who prepared their homes in advance for Hurricane Florence's arrival sustained less damage than those who failed to do so. Flooding that remained lower than other homes' means we can cut lower to the floor than we must in homes that remained unprepared. This may seem insignificant, but for an entire home, it can represent significant savings.

Boarding up windows and doors can also keep windows from shattering and debris from entering your home. This results in a reduction in clean up that requires attention and can also allow less damage to happen to your home's interior. Homes that have no boarding up beforehand often have several broken windows, and as high-speed winds from the hurricane enter, an unprotected home's furnishings often end up broken and smashed.

Preparing for the next hurricane is just as essential as it was for Hurricane Florence. Each one has the potential to devastate a home left unprepared for the wind and rain brought inland. SERVPRO is always ready, Faster To Any Size Disaster, to help mitigate flood damage and get things back to normal.

After flood damage caused by a hurricane or any other weather event, call SERVPRO of New Hanover at (910) 762-8180. We are here 24/7 and ready to take your call. Serving Kure Beach, Figure Eight Island, Leland, and the surrounding areas, we can quickly restore your property “Like it never even happened” again.

Click here for more about Carolina Beach.

Last Minute Preparation for Hurricane Damage to Your New Hanover Property

9/11/2018 (Permalink)

Storm Damage Last Minute Preparation for Hurricane Damage to Your New Hanover Property Wilmington and New Hanover Area Residents Are Advised to Flee the Path of Hurricane Florence

Reinforce Your Home in the New Hanover Area Against Hurricane Florence and then Evacuate

While many in the New Hanover area have already sought out safe accommodations out of the path of the looming and growing hurricane approaching the coastline, many homeowners wonder what more they can do to protect their properties and to reduce potential restoration costs once the severe system passes through. Here are some things that you can still do to limit the damage that your home can sustain from the looming storm.

To fortify your New Hanover home from Hurricane Florence is to reinforce weak areas as best as you can. If you have resided in the coastal areas for many years now, you are likely already familiar with boarding up your windows if you do not have accordion shutters and similar approaches to prevent the conditions from getting worse while your house weathers the impending hurricane.

Another thing that you should consider as you set to face Hurricane Florence in the Wilmington area is that this is one of the worst storms that the area has seen for a long time. Tropical storms and severe weather systems might not be newsworthy through the average hurricane season; the Carolina coast government agencies are mandating that residents evacuate coastal counties in preparation for destructive forces. Seek a safe place to wait out the effects of the storm for you and your loved ones. Personal safety is of paramount importance.

Our SERVPRO team of professionals can help you to overcome any of the damages that your home might sustain during this severe event, and our emergency response team is available 24/7 to respond to the situation. As you return to your home when the situation is safer, our team of dedicated professionals can help you to assess the full scope of this damage and mitigate the situation from getting worse. This means pumping out standing water, moving and trying to preserve furnishings and possessions, drying out with dehumidification and sanitizing your home.

While you cannot avoid in many cases the kind of destructive damages that a hurricane of this size can produce in the area, you can rest assured that the right measures can get taken after the storm passes to clean up the mess and restore your property. Give our experienced SERVPRO of New Hanover emergency response team a call anytime at (910) 762-8180.

The Wilmington and New Hanover Areas Residents information HERE about Hurricane Florence.

What You Can Do When Your Kure Beach Independent Movie Theater Sustains Flood Damage

9/10/2018 (Permalink)

Commercial What You Can Do When Your Kure Beach Independent Movie Theater Sustains Flood Damage When it comes to flood damage that is caused by storms, being prepared and following through with your plan is essential.

What You Can Do When Your Movie Theater Sustains Flood Damage

When it comes to flood damage that is caused by storms, being prepared and following through with your plan is essential. Following a plan might not only help prevent disastrous levels of damage to your business, but it could also help ensure that injury does not occur. Making sure that you are in a safe place when the storm hits is critical. Insurance and remediation companies can handle the damage done to your business, but they cannot fix permanent harm done to your body.

The ocean-based storm that hit your independent movie theater in Kure Beach caused flood damage inside the building you own. The lobby doors were breached, and now there are several inches of water inside, soaking into the carpet. Upon finding the damage inside of your theater, it is vital for you to call for professional help as soon as you can.

The faster that you can get a team like SERVPRO inside of your building to remediate, the better it can be for the outcome of the job. Flood damage is often time-sensitive and leaving it can cause further complications down the line, such as mold damage.

SERVPRO makes a priority of arriving at your business when you need us there. We understand how vital foot traffic is to small businesses and, because of it, we work around your schedule. Our employees can even work through the night to keep out of sight and mind.

When SERVPRO arrives at your theater, we can bring advanced technology to handle removing the water from your building. Equipment such as wet/dry vacuums and extractors are excellent at removing water as quickly as possible. Considering that movie theaters are usually covered in carpet, extractors are a very useful tool. They remove water with suction, but also have a heating element inside that simultaneously helps dry carpet, upholstery, and drapes. Once the flood waters are removed from your lobby, SERVPRO can do one last sweep to make sure that no water remains.

If flood damage impacts your business after a storm, never wait to call for help. Get in touch with SERVPRO of New Hanover by calling (910) 762-8180. Day or night, we can be there for you.

Click here for more about Kure Beach.

Leaving a Space Heater Unattended inside Your Wrightsville Beach Home Can Cause Fire Damage

9/9/2018 (Permalink)

Fire Damage Leaving a Space Heater Unattended inside Your Wrightsville Beach Home Can Cause Fire Damage Space heaters are great for warmth but can cause damage to your home if they are the cause of a fire. Be vigilant and call SERVPRO after a fire.

SERVPRO Technicians are BOTH Certified and Properly Equipped to Remediate After a Fire in Your Home 

Sometimes rainstorms and fall weather can bring chilly days that make you want to take your space heater out of storage, but leaving it unattended can cause fire damage. You may be tempted to attend to chores in another part of your home, but leaving it can be dangerous. A rug that is pushed too close to the heater or an electrical malfunction can cause a blaze to start.
 
Fortunately, catching the flames early and extinguishing it can avoid severe fire damage to your Wrightsville Beach home. However, the damage that was done can still leave you in need of remediation services. Due to the nature of fire-based damage, the quicker that you call for help, the more likely a successful remediation can occur.
 
When you call SERVPRO, our team of IICRC-certified technicians makes it their priority to arrive at your residence as swiftly as possible. Upon arrival, our techs can investigate the damage and then our estimator can walk you through it, answering any questions while giving you an estimated time-frame for the remediation. Once we are all on the same page, our technicians can begin to work.
 
SERVPRO can remove any remains of the carpet that burned as a result of the fire to begin the process. To remove the soot stains off of your wooden flooring, SERVPRO can choose a gentle alternative to chemically-based cleaning products. Instead, our techs can choose to use lubricative cleaning methods, which lift the dirt and grime away from the wood. We can do the same for nearby furniture or decorations.
 
After thoroughly cleaning the space where the fire occurred, SERVPRO can then use a thermal fogger to help neutralize any odor that is left behind. We always strive to remove all reminders of the damage that happened inside of your home, including scent. After we have completed the remediation successfully, you can rest assured knowing your home has been returned to its preloss state.
 
When a fire breaks out onto your property and causes damages of any degree, do not hesitate. Get in touch with SERVPRO of New Hanover by calling (910) 762-8180. 24/7, we are available for you.

Click here for more about Wrightsville Beach.

Cleaning up Flood Damage in Elizabethtown Homes

8/26/2018 (Permalink)

Storm Damage Cleaning up Flood Damage in Elizabethtown Homes When flood waters rise in your home, contact SERVPRO quickly for drying out and remediation services.

Team SERVPRO Understands the Extent of the Flood Damage in Your House By the Category of the Water

Removing water from any Elizabethtown home can be a complicated process depending on the amount and how long it was in the residence. When the water comes from outside the home as part of a flood, there are additional problems for the homeowner and the restoration service.
 
Elizabethtown flood damage can involve much more than only physical destruction of property. SERVPRO restoration teams recognize that flood water is contaminated and usually falls into the Black category regarding precautions to take for safety, removal, and cleaning.
 
Flood water is determined as Black water since it contains water that has crossed over open ground, picking up what it can, and bringing it into a home. Often, this includes water and sewage from overwhelmed sewer systems, and whatever was in nearby creeks or rivers when they crest due to a storm.
 
SERVPRO technicians put on protective gear to include boots, gloves, and possibly masks, depending on the visual condition of the water as they approach it. Before entering the affected home, team members spray the surface of the water and nearby property with an anti-bacterial agent to reduce health risks.
 
Our teams do not pump out contaminated water from the home onto the nearby ground. If there is a nearby, functioning storm drain, they use commercial pumps to dispose of the flood water back into the sewer system. If there is no drain available, teams pump the water into a tank truck for disposal at a water treatment facility.
 
When there is Black water present, our team leader recommends immediate disposal of all carpeting. It is usually cheaper to dispose and replace them than attempting to clean and dry them. It is often the preferred option for many insurance companies as well.
 
With the water and carpets removed, team members spray the floors, walls, and any flooded property with the anti-bacterial agent. Since it is already difficult to dry and restore drywall, our recommendation for these panels is to remove and replace them as quickly as possible.
 
The presence of flood water also requires additional cleaning for wood flooring. Technicians check for water under the floorboards, and if they find any, spray the affected areas. They next use an air mover with a flexible hose to force warm air under the floor to dry it before splitting, cracking, or another warping can take place.
 
The goal of SERVPRO of New Hanover is to quickly restore flooded homes to a dry, safe condition after the water recedes. If you need our restoration services, call us today at (910) 762-8180 to schedule an inspection.

Click here for more information on the city of Elizabethtown.

A Flood From The Northeast Cape Fear River Can Cause Mold Damage In Your Castle Haynes Basement

8/15/2018 (Permalink)

Mold Remediation A Flood From The Northeast Cape Fear River Can Cause Mold Damage In Your Castle Haynes Basement Flooding is one of the biggest threats that can cause mold damage inside of your home.

A Flood Can Cause Mold Damage In Your Home

Flooding is one of the biggest threats that can cause mold damage inside of your home. When the river outside of your home floods your basement, it has the potential to cause mold growth if it's not dealt with right away. However, sometimes you are not able to deal with the problem immediately, especially if the flooding happens when you are away on a summer camping trip.

By the time you use a wet/dry vacuum to get the relatively small amount of water out of your Castle Haynes basement, the mold damage has already taken root. Because mold is trickier to handle than just removing water from your home, one of the best things you can do is to call for professional help.

When you call SERVPRO, we always strive to travel to your home swiftly, as we understand that your time is valuable and that damages inside of your home often do not wait. One of our first employees on the scene is our Estimator who can walk you through the damage and answer any questions you have. Once we investigate the mold damage in your basement and find that it is impacting the walls and floor, we can begin the remediation process.

One of the first things that SERVPRO does when dealing with mold damage is constructing a barrier with plastic sheeting around the microbial growth. Doing this allows us to remove the mold without any fear of it spreading to a new place. Before we begin to clean the mold off the walls and floors, SERVPRO can set up an air scrubber with carbon filters. The device can filter the air as we work, pulling in mold spores and neutralizing the particles that create a musty scent.

To remove and clean mold growth, our technicians can use a disinfectant. Afterward, we can spray an antifungal agent to help prevent any future complications. Because the bare drywall has been exposed to mold, it is likely that we may need to remove it. Drywall is a porous material, and mold colonies root themselves, which can make it hard to clean the surface thoroughly. Should any drywall need to be removed, SERVPRO can give you the number of a contractor who can rebuild in the area after.

Should flooding cause mold damage in your home, it is best not to wait. Call the number (910) 762-8180 to get in touch with SERVPRO of New Hanover. We are always ready to remediate damage inside of your home.

Click here for more about Castle Haynes.

There Is Less Pain When Professionals Restore Water Damage in Elizabethtown Homes

8/7/2018 (Permalink)

Water Damage There Is Less Pain When Professionals Restore Water Damage in Elizabethtown Homes Elizabethtown Home's Carpet Gets Dried and Restored by SERVPRO

SERVPRO Removes Water and Restores Elizabethtown Properties After Leaks in a Stress-Free Manner

Most cases of water-related damage happen due to accidents such as a tap left running. However, other more annoying cases occur because an appliance breaks down or fails to perform as expected. The loss in these cases can be extensive because the Elizabethtown homeowner is less likely aware of the leakage. For example, a leak in a frost proof faucet that feeds your gardening hose might be hard to notice, primarily if you use the hose when no one else is in the house. After the cold winter temperatures (it only takes one night), any leakage in the line might not happen until you turn the frost proof faucet on and since you are working outside, you might only notice the flooding when a significant portion of the house is already affected.
 
When the water damage in Elizabethtown results from a failed appliance or installation, it is much more painful to the homeowner. If further mistakes occur during restoration, they only amplify the impact. At SERVPRO, we have the necessary tools, expertise, and human touch to help the homeowner deal with the loss with as little distress as possible. The most significant advantage of working with us is the ability to extract water from the affected areas within a short while. Such quick reaction reduces chances of other problems cropping up. Our goal is to make "Like it never even happened."
 
If there is a carpet in the affected area, our team from SERVPRO can use a weighted water extraction tool. It works very fast because the technician walks around and presses down on the wet carpet. The combined weight of the extractor and the technician helps squeeze out more water gently not damaging the nap. The extractor connects to a vacuum that sucks the water squeezed out. With this tool, we can extract as much as 97% of the excessive moisture within the first few hours of arriving at your property.
 
Once the initial extraction is over, our SERVPRO team dries the property back to its preloss state using air movers and dehumidifiers. This reduces the pain of dealing with additional secondary water damaging problems like mold or bad odors. Working with a team has extra benefits, too. For example, you do not have to worry about the mundane, yet energy-sapping tasks, like moving heavy furniture around during the restoration because our team takes care of everything.
 
A water restoration technician helps in many ways, which combined reduce the suffering a homeowner would have to endure. When you call SERVPRO of New Hannover, we are quick to respond to any size disaster. Call us at (901) 762-8180 our team is ready to help 24 hours a day.

More about this NC city here.

Mitigation Of Flood Damage Restores Safe Conditions In Homes In Carolina Beach

7/30/2018 (Permalink)

Storm Damage Mitigation Of Flood Damage Restores Safe Conditions In Homes In Carolina Beach Conditions during a flood can become highly dangerous.

Mitigation Of Flood Damage

Conditions during a flood can become highly dangerous. Advisories state driving in such circumstances can cause vehicles to get swept away. This kind of situation arises because when floodwaters move through neighborhoods in Carolina Beach, they move with an incredible forcefulness.

The strength with which the water hits a Carolina Beach home can increase the amount of flood damage sustained. The interior structures inside your home can change the direction of the water after it comes in and this can cause more significant amounts of sediment to occur in different areas. Deposited sediment is only one aspect of damage caused by flooding.

SERVPRO technicians are highly skilled at professionally mitigating flood damage in all its possible forms. Removing sediment and other foreign materials is an easy task when it involves smooth surfaces. However, this task is nearly impossible to accomplish when it involves carpeting and other porous materials. We remove any carpets saturated by floodwater. Once we clean and dry the newly exposed flooring, we can bring in your home's new pad and carpeting.

Other areas of your home require the removal of materials. Drywall and other elements making up your home's walls can harbor microbes. Many of these microscopic pathogens can survive in barely damp conditions, making it crucial that we restore your home to an utterly dry state.

SERVPRO's Green Fleet arrives at your flood-damaged home carrying the equipment to get your property dry. We use air movers, extraction units of different types, air scrubbers, detection devices to locate and measure different things' moisture-content, heat-producing machines that raise the temperature which significantly increases evaporation rates, and various cleaning utensils and tools to make the restoration process steadily progress. We take your home from an absolutely unlivable condition and make it just "Like it never even happened." again.

Our technicians want to restore your home as quickly as possible so your family can move back home without any unnecessary delay after a flood. SERVPRO of New Hanover can make this happen for you. Contact us at (910) 762-8180 whenever your home sustains flood damage. We are always here to answer your questions and help guide you through this and other disasters.

Click here for more about Carolina Beach.

A Castle Hayne Solution For That Musty Mold Damage Odor

7/18/2018 (Permalink)

Mold Remediation A Castle Hayne Solution For That Musty Mold Damage Odor Responding to mold issues in a warm and humid area like Castle Hayne can seem like an endless proposition.

Mold Damage Odor

Responding to mold issues in a warm and humid area like Castle Hayne can seem like an endless proposition. One of the reasons it feels unresolvable is the smell that lingers in many cases even after the mold is abated. Find a mold remediation service that communicates clearly with you throughout the process and answers all your concerns. We believe our job is incomplete until all aspects of mold contamination are addressed.

Warm and moist air is common in Castle Hayne during the summer, perfect conditions for mold damage. Homeowners need to be vigilant about eliminating moisture, the variable that fuels mold growth. Leaks must be repaired, and spills cleaned up. Running an air conditioner can reduce humidity levels to the 30 to 50 percent range recommended to avoid microbial growth. We can work to find, contain, and remove mold growth, but if the moisture is not managed mold recurs.

After SERVPRO crews systematically walk through the Environmental Protection Agency (EPA) protocol underlying IICRC certification in Applied Microbial Remediation the following has happened:

    •    We contained the affected area with physical barriers and equipment such as negative pressure air scrubbers.

    •    We scraped or wiped off mold colonies, using abrasives such as soda blasting if the infestation goes beneath the surface.

    •    We cleaned up debris with HEPA equipped vacuums, bagging moldy materials and disposing of them according to local codes.

    •    We treated the area with EPA-registered disinfectants to inhibit future mold growth.

The final concern is whether the above steps eliminates that tell-tale musty odor emitted by growing mold. If the smell perseveres, SERVPRO mold remediation teams have advanced odor elimination tools as resources. We employ thermal fogging to create tiny odor-seeking particles that bond with the odiferous debris still airborne despite the use of air scrubbing filters during the mold removal phase. Another option is hydroxyl generators that produce radicals that also connect with the smelly particulates. Both of these solutions chemically change the characteristics of the musty-smelling bits, rendering them odor neutral.

SERVPRO of New Hanover is your go-to source for mold remediation and odor elimination. Our phone line at (910) 762-8180 is answered 24 hours a day, 7 days a week because disasters do not wait for business hours.

Click here for more about Castle Hayne.

Why It Is Important To Clean Your HVAC System during Fire Damage Restoration in Carolina Beach

7/5/2018 (Permalink)

Fire Damage Why It Is Important To Clean Your HVAC System during Fire Damage Restoration in Carolina Beach Fire Damage Often Means Cleaning the HVAC System in Carolina Beach Properties

Complete Fire & Smoke Residues and Odor Remediation Needed? Call SERVPRO

Fire damage incidents are always frightening. Luckily, if you promptly take the right restoration actions, you can prevent further damage and salvage most of your contents. It is not all about cleaning the soot and smoke particles that you usually see after a fire; there are inspections that we perform in your Carolina Beach home during the restoration to uncover hidden issues. For instance, have you ever asked yourself what it takes to clean a Heating, Ventilation, and Air Conditioning (HVAC) system after a fire event?

 
While cleaning the HVAC unit may not be mandatory during fire damage restoration in Carolina Beach, our SERVPRO technicians never take chances. If the system is contaminated, it can spread smoke residues within the structure once you switch it on. When we are performing HVAC duct cleaning, we adhere to the state and local regulations. We are going to look at some of the steps we follow when cleaning these vital systems.
 
Our SERVPRO technicians start by identifying the location of the fire in relation to the return side or supply side of the HVAC system. Even if the system was off, air pressure might develop from the heat which can move smoke particles into the ducts. Knowing whether the unit was operating during the fire and the duration it took is equally essential. So, irrespective of the situation, we have to inspect the system and check whether it has smoke residues and odors. Our Green Fleet supplies our SERVPRO technicians with the heavy-duty equipment and cleaning and deodorizing products to complete the task at hand.
 
Once we are sure some level of contamination exists in the unit, checking the extent of the damage follows. It is the time when we identify the type of smoke particles and whether odors are present. Our SERVPRO technicians are familiar with the design and operation of HVAC systems, and that helps us to identify mechanical damage, and if present, we may recommend a replacement. Depending on the state of the filters, we can clean or do a replacement several times during the recovery process. By using ULV Foggers, we can perform deodorization to neutralize the odors.
 
At SERVPRO of New Hanover, We're Faster To Any Size Disaster and offer residents 24-hour emergency services. Call us at (910) 762-8180 when you need a trusted industry leader to serve you.

A great place for a vacation is right here.

Remediating Water Damage in Wrightsville Beach After a Storm

6/30/2018 (Permalink)

Storm Damage Remediating Water Damage in Wrightsville Beach After a Storm Damaged roofing or siding can allow a great quantity of water to enter your home. Contact SERVPRO right away for water removal after a storm.

Team SERVPRO Has the Experienced Technicians and Effective Equipment for Water Removal After a Storm

Making up part of the North Carolina coast, Wrightsville Beach can take the brunt of any storm and come out the other end. That does not mean there is not clean up or other restoration efforts required once the rain stops.
 
Much of the Wrightsville Beach water damage comes from a storm lifting or pulling siding and roofing tiles off the home and then water blows in behind or underneath them. SERVPRO understands that, unlike a basic flood, or a plumbing failure, this can mean water intrusion from the attic down to the sub-floor and crawlspace.
 
In this situation, our first action is to split the response team and handle two tasks at once; remove the water and protect the home. Technicians bring in a commercial-grade pump to draw out any standing water and then switch to extraction wands for smaller amounts. The reasons here are to remove the source of further damage to the home and allow floors, carpets, floor trim, and drywall to begin drying as quickly as possible.
 
As they remove the water, other SERVPRO team members secure the home against further damage from rain and other storm effects. These specialists board up broken windows and use either plastic sheeting or plywood panels to cover holes in the roof and other damage to the walls along the roofline. These same actions to reduce water damage also protect homes from secondary problems like animal intrusions, trespassing, and looting after a storm.
 
Once the water is gone and the home secure, our teams reduce the effects already caused by the storm. They start with an inspection of the attic insulation for water intrusion. If the insulation, rolled or blown-in, is soaked from the storm, technicians remove it and then use dehumidifiers and air movers to dry the attic completely before new insulation can be brought in to replace it.
 
Moving down into the house, specialists examine walls and ceiling panels. If water has soaked in, team members remove and dispose of them since drywall is cheaper to replace than spend the labor hours attempting to restore them. If needed, the team uses the same air movers and dehumidifiers to dry the framing and wall cavities before installing new panels.
 
These actions are only the first steps SERVPRO of New Hanover takes to return every home to its original state after a storm. If you need us, call today at (910) 762-8180 to set up an inspection.

Click here for more information on the city of Wrightsville Beach.

Remediating Mold Damage in Carolina Beach

6/11/2018 (Permalink)

Mold Remediation Remediating Mold Damage in Carolina Beach Finding mold patches in your home needs not set you into a panic. Contact SERVPRO technicians to come out and remediate the damage.

SERVPRO Technicians Use the Most Current Effective Methods to Remediate a Mold Infestation in Your Home

As a coastal town, Carolina Beach is a beautiful place for residents and tourists. Unfortunately, its location also puts it a risk for extreme weather and the problems that often come with it. The excessive water and high humidity from area storms also increase the likelihood of mold infestations.
 
Remediating mold damage in Carolina Beach homes requires a mix of cleaning and removal methods. SERVPRO restoration teams train to put a home back together, no matter if there is damage in the attic, walls, or anywhere else in a residence.
 
Mold spores can grow in most environments. All they need is a temperature between 68 and 86 degrees, a food source, and just a small amount of water. Since this is the comfort range for most people and mold can feed on nearly every type of building material, our technicians concentrate on reducing the available sources of water and moisture to stop mold growth.
 
A SERVPRO inspector begins with a visual check and an air moisture meter to quickly find the source. Usually, team members can eliminate it in just a day or two, repair minor damage from a storm or plumbing issue, and move on to cleaning and removal.
 
Mold naturally seeks out a darker, damp area like an attic or behind walls, since that environment provides more moisture. That preference also makes it more difficult for technicians to clean the area. To ensure destroying as many spores as possible, they use several methods: Vacuuming, spraying anti-fungal cleaning agents, and soda blasting.
 
If the mold is dry and powdery, team members use vacuums with HEPA filters to remove it. These filters can trap mold concentrations smaller than the unassisted eye can see. If the mold is slightly damp or sticky, our teams spray anti-fungal agents over every surface and then allow the chemical to dry. Technicians then scrape surfaces clean of the now dead spores and vacuum up the results.
 
Soda blasting is a fairly new method, but very effective. Technicians use a device similar to a sandblaster, except it streams sodium bicarbonate across affected surfaces. This method removes even heavy mold from roof support structures and then our restoration crew vacuums up the mold-contaminated soda.
 
Removing mold and remediating the effects is not a quick process; it takes a trained restoration company to accomplish it correctly. The role of SERVPRO of New Hanover is to return your home to its clean, pre-mold condition. If you see mold, or merely suspect a problem, call us today at (910) 762-8180. We are here to help.

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Water Category Can Be Vital To Water Damage Cleanup in Elizabethtown

6/10/2018 (Permalink)

Water Damage Water Category Can Be Vital To Water Damage Cleanup in Elizabethtown We have the expertise, experience, and equipment to handle your home's water damage emergency needs.

Do You Know What Type of Water Damage Could Affect Your Elizabethtown Home? 

Water can enter the home at any time of day or night, which can be traumatic for residents in Elizabethtown. When possible, call a professional migration team right away. The source of the water can play an essential role in the migration and clean-up process. A prompt response by a skilled team may save your property and could result in less contamination.

SERVPRO in Elizabethtown provides quality water damage restoration. During these situations, one of the last things property owners want to have to cope with is cleaning up and restoring their home. We are a well respected nationwide franchise known for our expertise in water damage cleanup and restoration. When we arrive, our technicians classify the severity of the damage by checking the source of the water in the affected areas.

There are three categories of water, which are clean, gray and black. Typically, when the source is clean water, the level of damage is less dangerous than when it is gray or black water. Clean water is the least contaminated type. Tap water and rainwater are prime examples of what we classify as clean. Gray water contains some contamination that could be harmful to homeowners. Examples of gray water include urine, wash water and aquamarine water. Blackwater is the most dangerous to humans and may contain feces, parasites, bacteria, sewage, chemicals, and viruses. One of the most common examples of black water is flood water.

Even though clean water is the least dangerous type, it is still essential to begin migration quickly because bacteria and fungi can contaminate clean water within 48 hours. Homeowners in Elizabethtown can rest a little easier when facing a water emergency in their home. SERVPRO uses proven and scientific methods to classify and remove each water category. Also, we use proper and efficient methods to clean up and restore the affected areas back to their preloss condition when possible. Homeowners should be aware that we may deem your home unsafe due to the water category. When this happens, a move-out may be necessary until after the cleanup and restoration are complete. We can be there to assist with packing and moving.

Locally Owned Company with National Resources


SERVPRO of New Hanover provides emergency services. We’re Faster to Any Size Disaster. Contact us 24/7 at (910) 762-8180 for our professional water damage cleanup and restoration.

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After a Fire We Can Reduce Smoke Odors

5/28/2018 (Permalink)

Fire Damage After a Fire We Can Reduce Smoke Odors Fire damage restoration often includes dealing with water damage as well. Contact SERVPRO to remediate both right away.

Certified SERVPRO Technicians Have the Training to Remediate Fire and Water Damage in Your Home


Fires can occur at any time and without any prior notice. When there is a fire in your home, call professionals to inspect the home as soon as possible. They are experienced in fire damage restoration and can make your home look “Like it never even happened.”
 
SERVPRO fire damage services in Wrightsville Beach also include water removal when needed. At times, firefighters use a great deal of water to extinguish the fire. When that occurs, our technicians may use a variety of methods to extract water from the affected area. Extractors remove water from areas such as carpets, upholstery, and floors. To remove water from carpeting, flooring or upholstery technicians may use the vacuum extractor. If there is a large amount of water in the home, the team may use a pump. To dry the area, technicians, typically, use air movers or high-velocity axial fans to speed up drying.  
 
When dealing with smoke odors, the crew can reduce smells in your home. Smoke can be pungent and offensive and often lingers in the area after a fire. The team will remove charred furniture and other burned items with the homeowner's consent. Also, the crew can shut off the HVAC system during cleaning to prevent smoke residue, ash, and soot from spreading throughout the home via the vents and ductwork. Fire, ash and smoke residues can contaminate ducts if it filters through ductwork. We inspect the HVAC system to determine the extent of smoke residue and to check for smoke odors. If smoke residues are there, we clean the affected areas to prevent ash, soot, and smoke from being blown throughout your home when you use your HVAC system.
 
Our first objective is to prevent fire and smoke damages from further damaging your home. We may need to board or tape to secure the property and to prevent intruders from coming in the home. It is important to note that if the structure needs major work, homeowners must call a contractor to do the repairs.  
 
We provide 24/7 emergency services. Call SERVPRO of New Hanover at (910) 762-8180 for a fast response.

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When You Experience Water Damage In Your Castle Hayne Home

5/14/2018 (Permalink)

Water Damage When You Experience Water Damage In Your Castle Hayne Home Plumbing Leaks in Castle Hayne Can Be Destructive--Call SERVPRO for Cleanup and Restoration

Castle Hayne Homeowners Rely on SERVPRO for Water Cleanup and Restoration

As a Castle Hayne homeowner, you are quite familiar with the severe weather systems that can come rolling in from the Atlantic Ocean and have a dire effect on the houses in the area. Fortunately, your home had gotten constructed to withstand a lot of these severe storms and the effects they might have. What your home did not get prepared for, was the likelihood of water damage inside of your house.

Fixtures and plumbing are often a significant contributor to water damages that affect your Castle Hayne home. When items like faucets and sink plumbing age, they sometimes have a difficult time withstanding their standard tolerances for pressures and flow, leaving them vulnerable to failures and malfunctions. Some of these cases might not cause disastrous damages, but it could still require professional restoration to bring your house back to original conditions before the leakage started.

Our SERVPRO team can begin the restoration process the moment that we arrive at your home. We assess the extent of the damage that the broken plumbing or malfunctioning fixture allowed and work to set up a plan for what needs to happen to restore this damage and the kind of equipment necessary to complete these tasks.

Smaller instances of water incursion might only require some drying efforts and cleanup to restore, but even this needs to proceed in a particular professional standard. Leaving moisture or dampness after an incident like this could allow compounding damages like mold growth to occur within 72 hrs. To avoid a circumstance like this great lengths are taken to ensure that all of the dampness and moisture get thoroughly dried up before the restoration process completes.

While every case of water damage to your home might not be disastrous, there is something to be said about having the right personnel clean the mess up and get things back to normal. You can always trust in the expertise and professionalism of our SERVPRO of New Hanover team to help you clean up the mess and ensure that all of the moisture gets successfully extracted from the affected areas. "Like it never even happened." Give us a call today at (910) 762-8180.

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Finding Mold Damage in Your Wrightsville Beach Summer Home

5/7/2018 (Permalink)

Mold Remediation Finding Mold Damage in Your Wrightsville Beach Summer Home Mold can spread quickly and cause damage in its path. Contact SERVPRO right away for remediation services.

Team SERVPRO Arrives Equipped to Tackle a Mold Infestation in Your Home 

Starting off your annual vacation by finding mold damage in your summer home is never a pleasant way to kick off a trip. You could have traveled halfway across the country to relax and spend time with your family, but the discovery allows for anything but that. The damage can create unplanned expenses, such as the option of staying in a hotel until the mess is sorted out. While it is not always necessary, it is understandable that you would want to keep your family away from the mold as it can cause health effects.
 
Relying on a professional restoration company can ensure that the remediation of the mold damage in your Wrightsville Beach home happens as quickly as possible. When you call us, our techs can get to your property shortly after. Our estimator can talk you through the damage, your options, and explain the process, as well as answer any questions. We strive to keep you informed, involved, and updated.
 
SERVPRO understands that a lot of mold in your home can make you worry about your belongings. Mold causes the decay of organic materials and having wooden furniture as well as leather inside of a mold-infected house is not good. However, we aim to remediate all of the damage that we can.
 
To start, SERVPRO can section off the areas of your home where there is damage to limit the ability of the colonies to spread. While we clean the area thoroughly, we can set up air scrubbers with HEPA filters to catch spores and odorous particles into the air, eliminating the musty scent while we work. SERVPRO can thoroughly clean mold from non-porous materials using disinfectants and then reduce the chances of regrowth with antifungal sprays. We strive to make you feel "Like it never even happened" by the time we finish.
 
Do not idle if you find mold damage inside of your home. Phone (910) 762-8180 to contact SERVPRO of New Hanover. Whatever time you need us, day or night, we can be there.

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Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home

4/20/2018 (Permalink)

Fire Damage Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home You can rely on SERVPRO to restore your home after fire damage leaving it "Like it never even happened."

SERVPRO is Here to Help Restore Your Home after Fire Damage

Many of the homes in the Wilmington area contain unique wall coverings that add a special touch to their interiors. When a fire occurs, these surfaces can pose difficulties because their textures retain considerable amounts of greasy soot. Making them come clean requires specialized cleaning treatments.

Wilmington homeowners whose properties sustain any size fire often notice the immediate area exhibits smoke residue on surfaces. You might see a distinct line between soot-covered areas and the still-clean surfaces that remained covered by an object during the fire. In other areas of the home, however, soot contamination may not show as easily. If soot and ash fell in a less-dense manner, this can occur.

We have different ways to discover where soot contamination fell in sparse enough layers to avoid detection. By using a Dry Cleaning Sponge, our technicians can reveal many of these areas. Smoke can permeate into areas that might seem off-limits to smoke, such as closed rooms, drawers, and closets, and detecting these locations helps us eliminate more of the soot that can cause odors later. The possibility that soot contains carcinogenic properties also raises concerns for many homeowners.

When wall and ceiling paint consists of more durable, washable paints, we can use wet sponges or cleaning cloths. Depending on the surfaces cleaned, as we can use these for other things, as well, such as trim and moldings, we may or may not use a cleaning agent or plain water. Our goal in restoring your home "Like it never even happened" means we always use the method that provides the results you, the customer, wants. Returning your home to its preloss condition only happens when we undo the damage caused by the fire.

Although our employees remove the majority of the soot the fire produced, our Odor Control Technician (OCT) can help immensely by providing your home with treatments designed to neutralize any remaining soot particles. These produce odors whenever they disintegrate and become airborne again. Thermal fogging can eliminate these odors quite efficiently and thoroughly because the fog acts in a similar way to the smoke.

SERVPRO of New Hanover strives to assist the communities of Castle Hayne, Carolina Beach, and the surrounding areas. You can reach us by calling our 24-hour hotline, (910) 762-8180. If fire damage has become an unwanted aspect of your life, let us help you resolve the problem and get your home and life back under control.

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Water Damage Restoration Techniques Used in Wilmington

4/16/2018 (Permalink)

Water Damage Water Damage Restoration Techniques Used in Wilmington When hardwood floors get exposed to moisture, buckling, warping, and cupping usually occur.

SERVPRO Professionals Have the Equipment to Dry Out Your Home to its Pre-Loss Condition

After a pipe breaks in your Wilmington home, the restoration process takes many steps. After the area is secure and safe for all occupants, the extraction process occurs. After extraction, the goal of any remediation project is to dry out the structure so that mold growth does not occur.

When drying out structures, air movers and dehumidifiers get placed in the affected area to speed up the evaporation process. SERVPRO's water damage technicians in Wilmington also use specialty drying equipment in specific scenarios. Sometimes specialized techniques and equipment are needed to complete drying of materials such as drywall and hardwood floors.

In most scenarios, our  IICRC certified SERVPRO restoration team sets up air movers that push air in a circular motion so that it replaces dry air with the wet air evaporating off of wet surfaces. The dehumidifier then pulls moisture out of the wet air and dispenses it in liquid form. The dehumidifier also exhausts out hot, dry air so that the air movers can push it around the room.

When dealing with hardwood floors, different techniques get used. Hardwood floors are designed to repel moisture better than softer woods which enhances their ability to be restored. The drying strategy for hardwood floors is to keep buckling, warping, or cupping from becoming permanent.

Buckling, warping, and cupping are natural occurrences to wood when it is exposed to moisture. How bad the effects get depend on how much moisture sat on the wood and how long it stayed wet. In some cases when the hardwood floor has warped the cupping or warping gets sanded down, and the floor gets refinished. Before any sanding can occur, the hardwood material must get dropped to 12% moisture or below so that warping does not occur after sanding.

In other cases, specialty equipment gets used for drying out drywall. The combination of the specialized drying techniques and equipment for specific materials allows us to dry out a structure and building materials within a 48-hour period. For professional assistance with structural drying, call SERVPRO of New Hanover at (910) 762-8180 any day of the week.  

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What You Should Do When A Storm Causes Your Garage To Flood

4/3/2018 (Permalink)

Storm Damage What You Should Do When A Storm Causes Your Garage To Flood Living in a city situated near water always has the potential to lead to flood damage in your home.

Storm Damage In Your Garage

Living in a city situated near water always has the potential to lead to flood damage in your home. In the case of Wilmington, the city's unique geographic location adjacent to the Atlantic ocean makes it particularly susceptible to storms that start on the water. A hurricane sweeping in can cause heavy rain. While not all hurricanes lead to mass destruction, they can still cause flooding, and that water can bring a multitude of problems with it, even if it only floods the garage attached to your home. Fortunately, help is not far.

Our IICRC-certified technicians can quickly arrive at your Wilmington residence and remediate the damaging flood waters in your garage. Floods can carry dangerous wastes in their waters, such as sewage and pesticides. When a situation like this happens, it is vital that you leave the area and allow a professional to deal with that waters as they are not safe for human contact.

The first step to remediating the flood damage in your home is to remove the stagnant water. SERVPRO technicians can use powerful tools to remove the water from your garage as soon as possible to limit the amount of damage to the structure of your home. The water removal process includes using a combination of wet/dry vacuums and portable pumps that can swiftly drain the water from the impacted areas.

Once we have removed the water, we can begin to clean up the debris that the flood carried inside and identify any items that may have been ruined. Unfortunately, the waters that carry dangerous pathogens can make some of your belongings unsafe to keep. SERVPRO technicians can recommend what to keep and what to throw out, but the remaining decision is always yours. Afterward, we can begin to take the next necessary steps to dry out your belongings and your garage.

When a storm brings flood damage to your home, do not wait. Call SERVPRO of New Hanover at (910) 762-8180. We strive to work swiftly to bring your home back to its preloss state.

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Fire Damage Deodorization in Wrightsville Beach

3/30/2018 (Permalink)

Fire Damage Fire Damage Deodorization in Wrightsville Beach Fire damage comes in a variety of forms requiring professional restoration services.

SERVPRO Restores Your Home after Fire Damage to its Pre-Loss Condition

Damage caused by a fire starting inside your Wrightsville Beach home comes in a variety of forms. The flames and heat coming from a blaze, char contents and building materials inside your house making replacement a requirement. Smoke coming from the fire spreads across the building and affects surfaces with soot residue.

After materials get cleaned and removed, sometimes smoke odors still exist. As a final step, SERVPRO's fire damage technicians in Wrightsville Beach deodorize the structure. When getting rid of foul smells, we use a few different chemicals, application methods, and techniques.

Deodorization chemicals help fight odors in two primary methods. Some chemicals bond to the odor molecules and cause a chemical reaction with them to neutralize the smell. Other chemicals work as masking agents and overtake the foul odors with more appealing aromas.

In some cases, just spraying the chemicals out of an electric or hand sprayer works for eliminating the foul odors. In other situations, the compounds need to get applied in the same way the malodor particles got inside the materials in the first place. Combustion causes smoke particles to become microscopic and penetrate deep into porous materials. When mitigating foul smells, our SERVPRO experts attempt to re-create smoke behavior by breaking chemicals down into tiny particles.

When using a fogging system, microscopic chemical particles gain the ability to penetrate into surfaces that emit foul odors. The chemicals then attach to the odor molecules both neutralizing and masking the pungent smells. The restoration industry typically uses both dry and wet fogging methods depending on the scenario.

Ultra-Low Volume or ULV foggers dispense chemicals in "wet fog." The machine breaks down liquid chemicals to a size of 8 to 15 microns. ULV foggers are useful in a variety of general air deodorizing applications and often get used to seal and deodorize ventilation ducts and air-handling systems.

Thermal foggers heat up chemicals and turn them into a "dry smoke." The thermal fogging system can break down compounds to the size of one half of a micron. Thermal fogging is the best way to mimic the exact conditions that took place when the odor particles entered the affected materials.

After any fogging gets completed, the structure gets ventilated so that no hazards exist. For professional help with removing smoke-related odors, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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What Is the Answer to Rapid Fire Damage Cleanup in Wilmington?

3/12/2018 (Permalink)

Commercial What Is the Answer to Rapid Fire Damage Cleanup in Wilmington? Wilmington Restaurants Rely on SERVPRO to Rid the Premises of Smoky Odors Post Fires

Wilmington's Commercial Fire Damage Technicians from SERVPRO

Kitchens are familiar places for fires to start. Commercial kitchens are not immune to accidents, and it is possible that someday a fire starts inside your Wilmington restaurant. After the building gets cleared by the fire department, it is time to assess the damage.

The number one priority is to secure the burnt area and make sure it is safe for your employees and customers. SERVPRO's commercial fire damage professionals in Wilmington know how to complete the restoration process by causing as little of a strain on your business' operations as possible. Many times we complete the work outside of business hours so that your restaurant does not lose revenue as a result of the mitigation process.

When starting the cleanup and restoration process, our SERVPRO specialists remove anything that is severely burnt and needs to get replaced. Once all of the charred debris gets discarded, the next step is deodorization. Pungent odors sometimes have multiple sources that get removed to start the deodorization process. Protein fueled blazes from meats are especially malodorous. Mechanical means can be used to neutralize the odors by recombining the odor-causing into no-offensive or no odor at all. Hydroxyl generators are a safe bet for this.

After items that create foul odors get discarded, surfaces that odor particles stick to get cleaned. Many times cleaning all of the soot residues inside a structure eliminates most pungent odors. However, sometimes odor particles penetrate deep into materials and other methods get used to rid the area of the awful smells.

If foul smells are still present after all surfaces are clean, the conditions that caused the odor particles to penetrate building materials get recreated. We create smoke behavior by using chemical fogging equipment. Chemical foggers disperse microscopic particles of deodorization chemicals into the structure.

Smoke particles penetrate deeply into materials because they are microscopic. The use of industrial grades hoods help vent odors to the outside. Odor particles range in size from one-tenth of a micron to four microns. Deodorant particles must be just as small and travel at a high velocity to be effective.

Other factors such as porosity cause odor particles to penetrate deep into materials. The more porous material is, the more likely it is to absorb odors. If the residue is more concentrated in an area, then the odor particles cover a larger surface area. The time an area gets exposed to smoke affects how deep odor particles penetrate.

If odors still exist after recreating the smoke's environment with deodorant chemicals, sometimes walls and studs get sprayed with a special sealant paint to seal the foul odors. For help restoring smoke problems, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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Commercial Water Damage In Your Wilmington Office Building From Faulty Sprinklers

3/5/2018 (Permalink)

Commercial Commercial Water Damage In Your Wilmington Office Building From Faulty Sprinklers However, when your sprinkler system malfunctions, you can be left with a lot of water damage to clean up.

Commercial Water Damage From Faulty Sprinklers

Sprinkler systems are an affordable and usually reliable way of protecting your office building in Wilmington from fires. They prevent the loss of property and lives during a fire, and can even save you money as a business owner from tax deductions. However, when your sprinkler system malfunctions, you can be left with a lot of water damage to clean up.

It is essential for your office to be able to continue its daily operations without interruptions, so when a commercial water damage emergency arises, you want to be able to handle it as quickly as possible. That is where our technicians at SERVPRO come in, as we can be to your building in Wilmington quickly so repair the damages and get you back up and running fast.

Sprinkler water damage can include carpeting, drywall, and other building materials, plus wet tenant or office materials like upholstery, and the development of mildew and mold. There is also standing water that is left behind.

When you hire SERVPRO staff for help, our first step is to ensure all the water damage is taken care of and managed with the skill to prevent any further damage. We assess the damage that exists and creates a plan to get your property back to its original state before the damage.

To avoid any more damage to any cloth, wood or other porous surfaces, we remove them from your property and store them in a safe place until we are ready to put them back in place. A few of these items may need to be replaced depending on the level the severity of the damage and whether or not they can be restored.

Using water extraction equipment and water pumps, we remove the standing water. Air movers and dehumidifiers are used to finish the drying process more efficiently and effectively. Much like removing the water, fans and dehumidifiers are used to help ensure everything is thoroughly dry, and to prevent any mildew and mold growth.

Water damage has the capability of weakening the structure of your building or drywall and leaves permanent stains on upholstery and carpeting. If this has happened, additional construction or cleaning services may be necessary.

SERVPRO of New Hanover wants to make sure your office building in Kure Beach, Carolina, Beach, or Castle Hayne is thoroughly dried and repaired after water damage. You can call us at any time by dialing (910) 762-8180.

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Commercial Flood Damage can Send Your Wilmington Clothing Boutique Out of Style

2/23/2018 (Permalink)

Commercial Commercial Flood Damage can Send Your Wilmington Clothing Boutique Out of Style Clothing boutiques need to smell clean so customers enjoy browsing and trying on clothes that they want to buy. Call SERVPRO after a damage event.

SERVPRO's Assessment Includes Remediating the Damage as Well as Odor Prevention

Teens in Wilmington increasingly hold more power over the clothing choices they make, and instead of only a major shopping spree just before school begins, they can now purchase their own clothing items throughout the year. While this is often welcome news for retailers and boutiques, it can become problematic when spring-time flooding affects expected profits just before summer.
 
Boutique owners who expect commercial flood damage in Wilmington to happen often move stock to higher ground, but the building itself often suffers horrifically. SERVPRO has the staff needed to make it "Like it never even happened." quickly, helping your store reopen and thrive again. Not only does a flood bring in pathogens that carry the risk of disease, these same pathogens, as well as other particles carried along in the water, create stinky odors that can prevent customers from browsing as they did in the past.
 
Our Odor Control Technician (OCT) works with our Water Damage Restoration Technician (WRT) to ensure that your business not only becomes dry but also healthy again. We know flooding emergencies involve more than just the visible water. Because flooding carries such a high load of debris, carpeting experts recommend complete removal of both carpet and padding after a flooding event. We remove these furnishings from your business and then clean the subfloor. After we sanitize this, we can begin drying it out so the installation of new carpeting can occur. Installing new carpet too soon can lead to mildew growth and ongoing, persistent odors.
 
A similar problem can happen when the interior of walls remain damp after a flood. Invasive water often carries a tremendous force, and this can push water into otherwise dry spaces that might not become wet under lower-pressured sources of water. We cut away small sections of walls that our infrared thermography devices show to retain moisture. The exterior of the wall might feel completely dry, while the inside remains saturated. Once we make these holes, we can place our air movers strategically so that air currents pass directly behind the wall. This can quickly dry them out and prevent rotting, microbial growth, and disintegration.
 
SERVPRO of New Hanover can be contacted by calling our 24-hour service line at (910) 762-8180 any day of the year. We proudly serve the communities around Leland, Willardville, and Kure Beach whenever flood damage threatens their ability to remain in business.

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The Clear Choice For Water Removal Services For Your Wilmington Residence

2/14/2018 (Permalink)

Water Damage The Clear Choice For Water Removal Services For Your Wilmington Residence When you are in need of water removal services to your Wilmington home, something substantial likely occurred.

Water Removal Services

It is not until you become a homeowner that you start to think hard about the responsibilities you have in maintaining the residence you have. While the upkeep itself might feel endless at times, the real rub is the repairs and maintenance that come from unexpected events. Significant water emergencies to your Wilmington home are easy enough to restore and repair when you know the right team to call.

When you are in need of water removal services to your Wilmington home, something substantial likely occurred. Whether plumbing ruptured or appliances decided they no longer wished to function correctly, the result was still the same: high volumes of water left on your floor. While conventional cleaning measures were a possibility with smaller amounts that you could have kept up with, significant breaks require professional restoration services to remedy the damages quickly and prevent them from getting worse.

The first thing that our SERVPRO technicians are going to do when we get on site is to find the source of the water and shut it down. Often this is as fundamental as turning off a supply valve to either the problematic appliance or the portion of the damaged pipe in need of replacement or repair. Without a steady supply of new water, our restoration specialists can get to work on repairing the damage at the source (when possible) and restoring your home.

Extraction of the water is the first step in the restoration process, as it is the most pressing concern for further damage and the most immediate symptom to the overall problem. The process consists of using portable pumps and wet-vacs together to pull the water from the floor and affected areas quickly. Drying follows this step and gets accomplished with a combination of air movers and dehumidification equipment.

The completion of our process rests on an assessment to determine that all of the water has gotten removed successfully and that there is no further damage to your home that we have not addressed.

When you are in need of water removal services or find yourself in any level of a water emergency, reach out to our SERVPRO of New Hanover team. Our emergency response restoration specialists are available 24/7 by calling (910) 762-8180.

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What to Do When a Wrightsville Beach School Suffers Fire Damages

2/5/2018 (Permalink)

Commercial What to Do When a Wrightsville Beach School Suffers Fire Damages The experienced professionals at SERVPRO work quickly and efficiently so that schools can reopen their doors sooner after fire damage.

SERVPRO is Here to Help Keep Schools Safe after Fire Damage

There are plenty of things that you have to concern yourself with regarding the safety of the children that attend Wrightsville Beach schools. When you are dealing with an incident like a fire, regardless of the severity, the lingering effects and potential damage need to be removed, restored, and repaired right away. Knowing whom you can trust to handle any emergency restoration job can save you time, money and resources.

As a decision maker for incidents like fire damage in Wrightsville Beach schools, the last thing that you want is excessive time getting lost from children kept at home while damage restoration is underway. Often, this fact alone is enough to discourage school systems from attempting to repair and restore fire effects on their own and leave it to the hands of trusted professionals like our SERVPRO team.

Regardless of the severity of the fire itself, there are always going to be symptoms that linger to make it unsafe for children. Smoke and soot damage are typical effects of any size fire, and with our tools and expertise, we can remove the presence of this damage efficiently. Cleaning surfaces, floors, contents, and ceilings usually gets accomplished with scrubbers fitted with HEPA filters to prevent dust and debris from floating through the air while the cleaning is underway.

The scent of the smoke can also be a difficult thing to deal with, as this can be noxious in areas that are not well ventilated. Instead, our SERVPRO team can remove the foul smell at a molecular level with the use of dense fogging machines. The chemical fog itself is odorless, and reacts with the foul scent molecules, successfully neutralizing them on contact. Instead of masking this awful smell with a stronger scent, the process leaves nothing behind.

There are varying degrees of restoration when it comes to fire damage, but time is of the essence when classes are supposed to be convening. When you do not have the time to waste to correct and restore the damage left behind by fire or any manner of emergency, contact SERVPRO of New Hanover. Our experienced technicians can be reached anytime at (910) 762-8180.  

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Removing Mold Damage In Wrightsville Beach Homes

1/30/2018 (Permalink)

Mold Remediation Removing Mold Damage In Wrightsville Beach Homes Mold can grow anywhere inside a Wrightsville Beach home, including inside walls, above ceilings, and under cabinetry.

Removing Mold Damage

Mold can grow anywhere inside a Wrightsville Beach home, including inside walls, above ceilings, and under cabinetry. Mold spores come in such small sizes that they can end up virtually anywhere inside even the cleanest home. In fact, some cleaning methods spread mold instead of removing them from a home.

Homes in Wrightsville Beach often suffer mold damage because of our proximity to the Atlantic Ocean. Ocean water, when dry, leaves a salt residue that continually draws moisture from the air. Storing items in your home after a trip to the beach can bring about the microbial growth that damages your home and your belongings.

SERVPRO's Applied Microbial Remediation Technician (AMRT) is always prepared to provide mold remediation in both homes and businesses. The techniques used by our technicians conform to IICRC standards and can effectively remove mold damage and reduce the number of mold spores within your property back to normal. We realize that having workers in your home can seem intrusive and disruptive, so we work as soon as possible to minimize the time required to complete the work.

We use negative air pressure containment methods because mold can cause health effects. While we remove damaged materials inundated with mold colonies, some of the mold spores become airborne. The methods we use keep this mold from contaminating other areas of your home. Air scrubbers are part of the containment process, but we also use them elsewhere, in larger areas, to ensure the cleanliness of your home's air.

While homeowners can easily see mold on the exterior portion of walls and ceilings, any mold that grows on the inside, between opposing drywall sections, can hide. A moisture meter can detect the presence of moisture that allows mold to grow, and if detected at higher levels, we know a closer inspection can provide the assurance needed on the interior condition of the wall. Crucial to detecting hidden mold, we do not want to leave any mold undiscovered, while at the same time, we do not want to tear away any mold-free structures.

SERVPRO of New Hanover can be reached by calling our 24-hour line at (910) 762-8180, 365 days a year. Our experienced technicians can quickly remediate any amount of mold damage and restore many of your belongings, as well.

Click here for more about the city of Wrightsville Beach.

Hurricane Flood Damage In Your Kure Beach Home

1/17/2018 (Permalink)

Storm Damage Hurricane Flood Damage In Your Kure Beach Home Hurricanes not only create wind damage to buildings in Kure Beach but also flood damage as the waters come in over the area.

Hurricane Flood Damage

Hurricanes not only create wind damage to buildings in Kure Beach but also flood damage as the waters come in over the area. Flood water from hurricanes contain high levels of raw sewage and additionally bio-hazards which need to be avoided at all costs. Hurricanes create tons of building rubble, debris, charred wood, ash, sot, massive flooding, extreme wind damages, and cause personal property damage.

Once the storm ends, and the flood waters recede, you are dealing with plenty of problems inside your Kure Beach home due to flood damage. SERVPRO is here to help clean up the aftermath when you give us a call, and we help you get your property restored in a timely fashion.

Because hurricane floodwater can be contaminated with hazardous chemicals and materials, our technicians always wear special protective outer clothing and goggles. Doing so prevents any cross contamination. We also advise you to remain out of your home until we can get the damage cleaned up and your home sanitized again.

To extract any standing water left in your home, SERVPRO techs use truck-mounted water extraction units, plus we put smaller, more portable units throughout the flooded areas of your home. Once all the excess water is removed from your home, we can begin checking for any hidden water and moisture.

Using digital moisture meters and cameras with thermal imagery, we find all of this hidden moisture so we can work on removing it, too. We must dry your home out to its normal moisture levels to avoid any further damage such as mold growth. Dehumidifiers and industrial fans are then used to remove the remaining moisture. These are monitored daily so we can ensure your home is drying quickly. The machines are rotated around the space as needed.

Once all the moisture is removed, we can begin the process of reconstruction and restoration. Anything that is salvageable we repair or move to a safer location to do so. If something cannot be repaired, we make sure it is replaced. We use the assistance of another professional for restoring any electronics or specialty items which we are not trained to clean.

SERVPRO of New Hanover takes their time to ensure that your home in Leland, Castle Hayne, or Carolina Beach is adequately dried and restored after a flood damage emergency. Contact us at (910) 762-8180 any time that you need our assistance.

Click here for more about the city of Kure Beach.

Fire Damage Can Ruin Your New Year in Wrightsville Beach

1/8/2018 (Permalink)

Fire Damage Fire Damage Can Ruin Your New Year in Wrightsville Beach SERVPRO restores your home after fire damage "Like it never even happened."

SERVPRO is Here to Restore Your Home after Fire Damage

Fires come in many sizes, just as homes range from small to extravagantly large. Large homes might have the luxury of spaciousness, but that can also cause homeowners to have a more difficult time detecting problems early. Fire is one such problem.

When a home in Wrightsville Beach burns, homeowners often worry about the amount of fire damage their home suffers. However, the smoke and particles in soot pose just as much of a hazard to residents. These particles can carry carcinogens and irritants that make breathing difficult. SERVPRO removes all the damage, making your home, no matter how large or small, “Like it never even happened.” again, ready for your family to live in comfortable and familiar surroundings once more.

Removing charred building materials that once made up your home's interior can make your home seem bare, but it is part of the process we implement to prepare for new materials. Smoke-free, these materials pose no risk to your family's health.

Fire damage can impact any area of your home, from floors to ceiling, and we do our best to match new sections to undamaged areas. We know that continuity in your home, from one area of a wall to the next, is one of those small aspects that mean a great deal aesthetically. We want a clean, polished look for your home, just as we know your family appreciated before the fire.

Cleaning up the contents of your home is a job we perform by hand. Some items, such as knick-knack collections, clean up well on-site, in large tubs that we bring specifically for that purpose. Our team gathers together and transports other items, including large draperies and window blinds, for cleaning at our facility. Once completed, all steps, from the restoration of your home to cleaning and removal of soot and grime of your personal belongings and household furnishings, bring together your house, fully restored and waiting for your return home.

SERVPRO of New Hanover can be reached at (910) 762-8180. We know a fire can cause severe damage to your home, and we can help undo the damage. When working with homeowners experiencing fire damage, we understand there are many questions, but we have the answers and the experience to help get your family through this traumatic event in your lives.

To learn more about fire prevention in Wrightsville Beach, click here.

Factors Affecting Water Damage in Wilmington

1/5/2018 (Permalink)

Water Damage Factors Affecting Water Damage in Wilmington Water damage can come from many sources including a broken pipe. If your property suffers water damage, contact SERVPRO for remeditation services.

SERVPRO Trained Technicians Focus on FOUR Key Factors When Remediating Water Damage

Wilmington homes did not suffer from the extreme weather that struck the East Coast last year. That does not mean we are not at risk from other sources of damage. Most of the flooding or other water issues that affect private homes come from more mundane sources like a failed appliance or an aging pipe that has finally corroded and pulled away from its connection.
 
SERVPRO restoration teams first remove the water from each home as the first step to eliminate Wilmington water damage. It does not determine if we are successful though. To achieve the goal of stopping damage in a home, we also attempt to dry and otherwise restore as much personal and structural property as possible. Temperature, Air Movement, Humidity, and Evaporation are the key factors which determine how much we can keep out of the dumpsters.
 
Temperature – The best range to dry property in a home is between 70 and 90 degrees. That is the normal range of most homes, but our technicians try to keep it at around 80 if possible. Lower than that slows the drying process and a higher temperature, especially over 90, can result in generating more moisture in the surrounding air rather than removing it.

Air Movement – Circulation speeds up the drying process for personal property and building materials such as wood trim and drywall. The air movers we use produce warm, dry air that we can direct across surfaces. They are adjustable so that we can control not just speed and temperature, but even direct them up to walls and across ceilings.

Humidity – Water vapor in the air can slow the drying process to almost a stop. If we find the air content level is over 60 percent, we have to lower it, so our other actions have a useful effect. SERVPRO uses dehumidifiers to draw moisture directly from the air. In most homes, several of these devices working together lower the humidity level to under 40 percent in just 24 hours. They rapidly speed up our last factor: Evaporation.
 
A certain amount of evaporation occurs as water turns to vapor. For it to be useful to us, we remove as much water from the home as possible before setting up any other equipment. In fact, evaporation is not effective if there are more than two inches of water on the floor.
 
Restoring a home and its contents is not a short or simple process. If you have any water damage in your home, you need a professional service. To return your home and property to its original condition, call SERVPRO of New Hanover at (910) 762-8180 today.

For more information regarding the town of Wilmington, click here.

How Can Commercial Water Removal Services Save Your Flooded Wilmington Restaurant?

12/22/2017 (Permalink)

Commercial How Can Commercial Water Removal Services Save Your Flooded Wilmington Restaurant? Water Removal from a WIlmington Restaurant Keeps Customers Happy--Thanks SERVPRO!

Count on SERVPRO for Wilmington Area Business Water Extraction and Cleanup

A flooded restaurant is nothing short of a nightmare for any restaurateur. Whether it is due to a ruptured pipe, broken appliance, or a natural disaster, the best recourse during such a situation is to get the water removed as soon as possible. Thankfully, professional water extraction services can help you get the job done before the situation gets out of hand.

Here at SERVPRO, we have a team of experts who can save your Wilmington restaurant from any long-lasting water damage. Our IICRC certified team has years of experience dealing with water-related emergencies in retail establishments. We work hard to make sure that your doors are open while we mitigate the situation and prevent any further damage.

The SERVPRO technicians spring into action as soon as we hear from you. They assess the situation, make a plan and start getting things under control as quickly as possible. We also understand the risk of additional water-related damage that can result from inefficient water removal and drying. As a result, our technicians use a multi-step drying approach to get your restaurant back to the pre-damage condition as quickly as possible.
 
Efficient drying is the key to limit additional damage  
Residual moisture from an inefficient drying can result in secondary damage such as mold growth and food and product contamination. SERVPRO technicians use some of the best drying equipment and moisture sensing devices to eliminate residual moisture after a water-related incidence in your restaurant. We use high-efficiency dryers, dehumidifiers, and air movers to create a perfect situation for the most efficient water removal from your establishment.

Our technicians understand the physics and mechanics of the drying and use that knowledge to speed up the whole process. They use a combination of heat and relative humidity control and air movement to create the most efficient situation for drying. We also make sure that when we have completed the service, your restaurant is as ready as possible for any inspections and certifications. We also provide documented paperwork as evidence of a dry environment.

Call SERVPRO of New Hanover at (910) 762-8180 today to speak to with us and discuss your situation. Remember, We're Faster to Any Size Disaster!

Restaurants at the Beach click here.
 

Resolving Mold Damage To Your Wilmington Home

12/15/2017 (Permalink)

Mold Remediation Resolving Mold Damage To Your Wilmington Home Finding mold in your Wilmington home might seem like a nightmare, but it does not have to be all that stressful.

Resolving Mold Damage

Finding mold in your Wilmington home might seem like a nightmare, but it does not have to be all that stressful. While you might find the urge to try and battle the fungus yourself, there is a distinct reason that remediation specialists exist. If you happen to see (or even just smell) mold growing in your house, here is what you can do to take care of the problem quickly and efficiently.

First of all, you have to understand that mold damage can cause health effects, so it is best to remedy the problem as quickly as possible. You might be under the impression that many people just deal with the growth of colonies in moisture-ridden basements or other common areas of their house, this simply is not the case. Others are under the assumption that home remedies can deal with mold damage to Wilmington homes, but this would also be inaccurate.

Our SERVPRO remediation specialists are well equipped to deal with the removal of mold colonies that have seated themselves in your home. The process is thorough and intricate, as not allowing the colonies to form elsewhere or spread is a paramount priority. Preventing the spread is part of the problem with attempting to remove the mold on your own, as many do not remove the entire organism (or hyphae) from the material where it is rooted. While the surface mold might no longer be visible, the process did not remove the whole colony.

To prevent the spread of spores, your circulatory systems such as air conditioning or heat pumps get shut down until the colony removal is complete. Negative air chambers are employed to neutralize spores present around the growing fungus to prevent it spreading and growing elsewhere. Simultaneously, dehumidifying machines are pulling moisture from the air which will remove the conditions necessary for new colonies to form.

Our IICRC Certified SERVPRO technicians will deeply clean all of the affected areas to eradicate present colonies. Assessing the source of the moisture in the room will provide you with a lasting solution to prevent this issue from repeating.

Mold in your home might be familiar, but getting rid of it can be a tricky task. Our professional staff can help you through this process and restore your home. Give SERVPRO of New Hanover a call anytime at (910) 762-8180.

Click here for more about Wilmington.

Reliable Options For Combating Flood Damage In Wilmington

11/22/2017 (Permalink)

Storm Damage Reliable Options For Combating Flood Damage In Wilmington Flood damage incidents are unpredictable, and as a resident of Wilmington, being prepared is vital.

Options For Combating Flood Damage

Flood damage incidents are unpredictable, and as a resident of Wilmington, being prepared is vital. During such a disaster, it is hard to know what to discard and what to restore. To make the right decisions, working with certified restorers is advised. These are professionals who have experience in such matters and are in a position to guide you on what needs to happen to avoid further losses.

Many risks are associated with flood damage disasters in Wilmington since at that time the flood water carries chemical toxins, mud, sewage, and bacteria. That requires service providers like SERVPRO to clean the affected structures and perform the necessary restoration procedures to put a business or a home back together. The trained restoration crew starts by inspecting the affected areas - normally subfloors, walls, and carpets - and choose the most suitable cleaning methods.

After doing the inspection, trained technicians make a list of the areas to clean and the ones to deodorize. Even when a small section of the carpet is affected, cleaning of the entire room is essential. The soil level of the carpet is looked at when selecting the method to clean it. That means light soiling, moderate soiling, and deep soiling will all require different cleaning methods.

Some contents might require repairs that need specialized procedures to return them to their preloss condition. When that is the case, contacting subcontractors is necessary as well as the needed scheduling. Upon completion of the work, inspection is done. It is a process that gives you confidence since companies like SERVPRO follow the local and state regulations in their working.

SERVPRO of New Hanover is a trusted industry leader that handles all flood, fire, storm and mold damage disasters. Call (910) 762-8180 to discover the many options you have when faced with a related disaster.

Click here for more about the city of Wilmington, North Carolina.

Movie Theater Features Water Damage in Wilmington

11/11/2017 (Permalink)

Commercial Movie Theater Features Water Damage in Wilmington Keep your concession stands operational after a water damage event with a quick call to SERVPRO and their fast response to your emergency.

SERVPRO Technicians Efficiently Remediate Your Water Damage in Order to Minimize Any Downtime

Concession areas have many plumbing and drain points that threaten the rest of a Wilmington entertainment venue with damaging water leaks. Appliances and plumbing lines are all potential sources of anything from slow leaks to outright breaks that send large amounts of water throughout the space. Our full-service restoration company offers the skilled technicians and tools necessary to return your business to normal.
 
A leak in the water line to an ice maker in one of the secondary concession stands of your multi-screen theater soaked the wall behind the food prep area and the carpeting in front and into the theater. One of our experienced project managers assessed the circumstances and developed a plan to remove the water and handle the commercial water damage in Wilmington to building materials with minimal disturbance to your employees and theatergoers.
 
Drying the carpeting in place is preferable as the multiplex has carpeting in almost all areas and removing only the wet section would be difficult. The SERVPRO crew uses high-efficiency water extractors to suction out the moisture, adding a weighted wand to ensure that the padding also dries thoroughly. If the padding remains wet, the carpet reabsorbs that moisture and is at risk of mold growth and delamination.
 
Our crew also evaluates the wall area where the water line leaked. Probes and scanners that measure and locate the moisture in structures help us find any residual moisture, including pockets of standing water trapped behind the drywall. If necessary, we cut out a section or drill strategic holes to release the water or give us access so we can use the extractor wand to pull moisture out of the areas. SERVPRO arranges for repairs or replacements to the damaged piping to avoid future problems. At every point in the recovery, we focus on restoration and on permitting routine business activity to continue.
 
Post-water removal the SERVPRO team positions air movers and dehumidifiers to complete the drying. Technicians continue to monitor the moisture levels in the structures and to check to make sure the carpeting and padding are drying, not wicking moisture from any additional water source. Throughout the restoration process, we inspect for any microbial growth, sanitizing areas affected with professional antimicrobial products to inhibit any unwanted mold or mildew development.
 
When water damage arises in any area of your business, contact SERVPRO of New Hanover at (910) 762-8180. Fast action is essential when water saturates walls, floors, and carpeting, and we have the skills and the equipment to restore your property quickly.

For more information about the City of Wilmington, North Carolina visit:  https://www.wilmingtonnc.gov/

Fire Damage In Your Wilmington Apartment Needs Professional Remediation

11/1/2017 (Permalink)

Fire Damage Fire Damage In Your Wilmington Apartment Needs Professional Remediation When a small blaze happens in your kitchen, SERVPRO can solve this problem.

Professional Fire Damage Remediation

Apartment leases in Wilmington commonly contain a clause regarding forfeiture of deposits whenever extensive damage exists in a dwelling upon vacating of the unit. What many leases do not contain is the fact that it is very simple for landlords to report uncompensated damage on any court filings, which can later end up in credit reports. If future potential landlords view this negative information, it can hinder the search for future apartments.

Accidents can happen to the most careful tenants in Wilmington, and fire damage is no exception. When a small blaze happens in your kitchen, SERVPRO can solve this problem. Doing so can help save your reputation as a responsible renter, and help you receive your deposit when it is time to relocate.

Carefully removing the charred wood and drywall can help reduce the amount of smokey smell remaining in your kitchen. However, we need to go deeper than this and also treat your furniture and carpeting with special odor-blocking agents. These neutralize the soot particles that continually produce the noxious odor.

Clearing away the soot clinging to the walls and ceiling in your kitchen also reduce the odor you smell. The longer we wait to remove this, though, the less efficient it is at removing the soot and restoring the paint or wallpaper. Waiting can result in the need to repaint or rehang wallpaper.

If a grease fire was the reason for your kitchen mishap, cleaning this without special cleansers can prove extremely difficult. At SERVPRO, we have the correct cleaning agents and tools to remove all traces of the fire and the damage it leaves behind. Certified by the IICRC, we know the latest in accepted procedures and can provide the attention you need to make things “Like it never even happened.”

SERVPRO of New Hanover helps homeowners, landlords, and tenants in restoring their dwellings to pre-disaster condition. When fire damage happens to your home or apartment, call us for 24-hour services.

For more about the city of Wilmington, North Carolina visit https://www.wilmingtonnc.gov/.

Care For Pets During Flood Damage In Wrightsville Beach

10/16/2017 (Permalink)

Storm Damage Care For Pets During Flood Damage In Wrightsville Beach SERVPRO Says to Prepare Your Pets for Flooding in Wrightsville Beach

Wrightsville Beach Storm and Pets--Preparation is the Key

Floods are dangerous for humans and animals alike. If you have four-legged companions, naturally you want to protect them when flood damage occurs. SERVPRO understands that the health and safety of their pets is a significant concern for many of our customers. That is the reason we have put together this short guide on how to care for pets in the Wrightsville area in the event of a flood or hurricane.

The best way to protect Wrightsville Beach pets during flood damage is preparation. Preparing ahead of time means you are ready in the event of a disaster and know what to do. Check out places that are used as flood shelters and make sure that they take animals (some do not.) Always keep a good stock of food and medicines for your pets on hand. SERVPRO suggests that you check The American Red Cross as a potential shelter site.
 
It is also wise to make sure you have a means of transportation. For most small animals or cats, a carry crate is ideal. Birds need a portable cage. Small dogs may also go in a carrier, or on a substantial lead.
 
Know what to do should your pet get lost, or if you are away from home during flooding. Ensure each animal is microchipped and has a collar with identifying information on it. Check whether friends or neighbors are willing to take in your animals if the evacuation order comes when you are away.
 
During a flood, if you are not evacuating, bring your pets indoors and keep them with you in the highest room of the house. Make sure they have access to fresh water (you may need to use bottled), food and dry bedding. Keep a favorite toy to hand – animals may become stressed and need familiar objects to help comfort them.
 
After the flood is over and it is time to return home, you may find standing water, or water damaged items, in your home. Put in a call to SERVPRO as soon as you can. Our IICRC-experts have pumps, dehumidifiers, air movers, moisture meters, and foggers on hand to deal with everything from water extraction to odor removal.
 
For help with the after-effects of a flood in Wrightsville Beach, Kure Beach, Elizabethtown and surrounding areas, call SERVPRO of New Hanover at (910) 762-8180 today.

For more information on this city please click here.

How the Mycelium Contributes to Mold Damage in Castle Hayne Homes

10/15/2017 (Permalink)

Mold Remediation How the Mycelium Contributes to Mold Damage in Castle Hayne Homes Understanding mold is key to controlling it. SERVPRO technicians are very educated when it comes to dealing with mold. Contact us today.

SERVPRO Technicians Take a Knowledgeable Approach When Dealing With a Mold Infestation in Your Home

Mold damage is a genuine risk for any homeowner. The fungus thrives wherever it finds a food source plus moisture to help it grow. As residents of North Carolina know, the state can get rather hot and humid during warmer months. The humidity gives fungus extra chances to grow. Older homes are at particular risk as they tend to be damper and darker. Today we are getting a little technical and talking about the mycelium, what it is, and the role it plays in mold growth in Castle Hayne homes.
 
Homeowners want to avoid mold damage in Castle Hayne wherever possible. Sometimes a little extra understanding of the life cycle of mold helps because when we understand how the fungus grows, we understand better how to stop it growing.
 
Mycelium is a fancy sounding name which means a mass of tiny branching cells. The microscopic cells that make up the mycelium are known as hyphae. As a mycelium grows, it absorbs nutrients from its surroundings – in the case of your home, that might mean eating into your drywall, carpet, or even wood or leather.
 
In nature, the mycelium is a vital part of the ecosystem because it eats decomposing plant matter and releases carbon dioxide back into the atmosphere. However, you naturally do not want it eating anything in your home!
 
The Mycelium grows tiny mold spores which it releases into the atmosphere so they can travel and find new locations to start new mycelium. The movement of spores means mold spreads from one place in your home to another.
 
The mycelium is also the visible part of mold – it is what you see when you notice black, brown or green mold growing in the corner of your home.
 
SERVPRO is on hand to help with mold damage remediation. Our IICRC-certified technicians set up a containment area around the affected room to reduce the risk of more spores spreading. We also use a negative air machine to vent contaminated air outside your home.
 
It is possible to clean visible mold by scraping and scrubbing. However, it is not feasible to detect all spores as they are impossible to see with the naked eye. SERVPRO equips our teams with dehumidifiers and moisture meters so they can monitor and reduce wetness, thus making it hard for mold to grow back.
 
For help with fungal remediation in Kure Beach, Elizabethtown, Wilmington, Leland and surrounding areas, call SERVPRO of New Hanover at (910) 762-8180 today.

For more information regarding Castle Hayne, click here

Combatting the Odors from a Toilet Overflow in Your Wilmington Home

10/6/2017 (Permalink)

Water Damage Combatting the Odors from a Toilet Overflow in Your Wilmington Home An overflowing toilet can cause damage to your home and leave behind an odor. Rely on SERVPRO to restore your home, "Like it never even happened."

Professional Services for Water Damage in Your Home

One of the most common causes of water damage in homes in Wilmington are overflowing toilets. Imagining your life without toilets is probably difficult, but there are many things which can go wrong with one that is not properly maintained. Children attempting to flush toys, general clogs, and septic tanks not draining correctly are all situations that can cause problems. Most homeowners thankfully are quick to discover an overflowing toilet, meaning they can act quickly to alleviate the issue.

Depending on the location of the bathroom in your Wilmington home and the type of overflow you are dealing with, you must approach the situation from different angles. A second story bathroom or an overflow which contains sewage presents obstacles which are unique in handling this kind of water damage.

When it comes to sewage, you want the expert help of the professionals at SERVPRO. Not only can we clean up all the water and dry your home back out, but we also need to combat the smells the mess left behind.

The first step in getting rid of odors is to of course get rid of what is causing it – in this case, the sewage. Odor problems from water damage occur because wet materials are not dry. Once the moisture level returns to normal, a lot of the odor problems go away as well.

In most situations with deodorization, odors are coming from multiple sources. To find all of them and figure out the specific methods to fight each of them requires technical equipment and much knowledge. Instead, SERVPRO techs use various methods to combat the smells.

One kind of deodorization agent does not work on every odor, so we use more than one type to treat the various odors we encounter in these situations. Plus, we ensure that you as our customer like the smell of the professional product we choose to apply.

When it comes down to it, SERVPRO of New Hanover are the ones to trust with a toilet overflow disaster. Not only can we clean everything up, but we ensure that your home in Castle Hayne, Wilmington, or Wrightsville Beach is back to itself again when you call us at (910) 762-8180.

Visit https://www.wilmingtonnc.gov/ for more information about New Hanover.

Using Storm Shutters to Prevent Flood Damage to Wilmington Homes

9/28/2017 (Permalink)

Storm Damage Using Storm Shutters to Prevent Flood Damage to Wilmington Homes Installing storm shutters is one way of reducing damage to your home during a storm.

Storm Shutter Options for Your Home

North Carolina and Wilmington are no strangers to the great damage wreaked by storms. You cannot prevent a storm from coming, but you can take steps to protect your home from subsequent flood damage and reduce costly repair bills. SERVPRO believes that preventing damage is of paramount importance.

One way of reducing the risk of flood damage to your Wilmington home is installing storm shutters over your windows. Storm shutters protect the glass from the onslaught of hard rain and powerful winds and thus reduce the risk of leaks or, even worse, broken panes. There are several types of storm shutters on the market.

Accordion shutters are fixed beside windows and open out accordion-style to cover them in the event of a storm. Because accordion shutters are a permanent fixture, there is no need to store them, and they are usually easy enough for one person to operate.

Bahama style shutters are louvered units that provide shade and shelter by propping them above the windows. Like accordion styles, Bahama styles are a permanent fixture, and easy to use. On the other hand, they are not as durable as some options, so are not suitable for every home.

Roll-down shutters are lowered either by hand or by pressing a button, depending on the model. Roll-down styles attach above the window, then lower and lock into place when needed. They are pricier than some models but are very strong and also double as a burglary deterrent.

Storm panels are a non-permanent option. The panels are made of corrugated metal for maximum strength, and are put up and bolted into place in times of need. Storm panels are an inexpensive option, and many homeowners like the fact that they are removable when not in use. On the other hand, storm shutters are harder to handle than other models.

Your budget, your needs, and even the look of your home all determine which system is best for you. One thing is for sure, though: In the event of storm damage to your home, SERVPRO is on hand to help. Our IICRC-certified technicians arrive equipped with pumps and extraction tools to rid your home of water, and air movers and dehumidifiers to reduce humidity and restore your home “Like it never even happened.”

For help with flood cleanup in Carolina Beach, Leland, Elizabethtown and surrounding areas, call SERVPRO of New Hanover at (910) 762-8180 today.

Click here for more information about Wilmington.

Spots in Your Wilmington Home Prone to Mold Damage

9/13/2017 (Permalink)

Mold Remediation Spots in Your Wilmington Home Prone to Mold Damage If you discover mold in your home, call SERVPRO to remediate.

Areas of Your Home to Routinely Check for Mold Damage

While mold can begin growing anywhere in the home, some areas are more susceptible to infection than others. Whether you have existing mold damage in your Wilmington home or you are concerned about the risks your home may face regarding mold and fungi. If you are to prepare for it adequately, it is important to understand where mold is most likely to start growing. Ask a SERVPRO representative about mold-resistant paints, waterproofing, or other anti-mold treatments for these vulnerable parts of your home.

Bathrooms

By far the most common place for mild mold damage to appear in Wilmington is in the bathroom. Bathrooms regularly have high volumes of water flowing through them, and some of this water inevitably escapes proper receptacles to dampen walls, ceilings, cabinets, and tile grout in the room. While mold damage is very common here, it is thankfully not as likely to spread around the home, as bathrooms are usually more isolated than other rooms.

Basements and Closets

Basements, closets, and other dark and secluded places are especially prone to serious mold damage. Mold thrives in the dark, especially when ventilation and air flow is weak. Sometimes, conditions may even be good enough to allow mold to grow without an extra water source, as is typical in most cases. Be sure to check back corners of closets and basements every once in a while to catch mold before it gets out of control.

HVAC Systems

Heating, ventilation, and air conditioning (HVAC) systems are often the source of some of the worst mold damage cases we get. When mold takes root in a home's ventilation system, spores are easily picked up and spread around the home, infecting numerous rooms at once. SERVPRO technicians carry a broad range of HVAC certifications and training credentials to clean up these disasters as safely and efficiently as possible.

SERVPRO of New Hanover is a fully certified and equipped provider of mold remediation and restoration services. Call us for any mold issue, large or small, at (910) 762-8180.

Click here for more information about Wilmington, North Carolina.

Understanding Various Smoke and Fire Damage Possible in Your Wilmington Home

9/7/2017 (Permalink)

Fire Damage Understanding Various Smoke and Fire Damage Possible in Your Wilmington Home Smoke spreads quicker than fire and has the potential for creating more damage. Contact SERVPRO to assess the damage and remediate.

Our Technicians Assess the Fire Damage and then Create a Tailored Remediation Plan

A serious emergency, house fires in Wilmington leave you facing a major cleaning project once the fire has been put out. While the flames themselves can create extensive damage to your home, smoke is a primary cause of damage as well when a fire happens.
 
Scheduling a fire damage restoration service in Wilmington for your home fire is the smart thing to do. Companies such as SERVPRO are specially trained and certified to handle all kinds of fire damage correctly and help you salvage anything possible. Our technicians use clues to figure out the kind of smoke which has damaged your home. We can restore your home back to excellent condition after a fire.
 
There are various types of smoke damage that we take the time to identify before we begin restoration. Wet smoke damage is caused when a fire burns or smolders at a lower temperature. They produce few flames but usually put out much smoke. We distinguish wet smoke damage by its powerful smell and thick coating.
 
Dry smoke damage, unlike wet smoke damage, is created from high levels of heat. A dry fire in your home, when hot, creates a dry, thin, and powdery substance. The residue which is left by dry smoke damage, in general, is many times easier to clean than what is left from wet smoke damage.
 
A more unusual kind of smoke damage is fuel oil smoke damage. When a fire is caused by flames in an oil burning furnace, your home can be affected by fuel oil smoke damage. It creates a powerful odor and can wreck couches and other upholstered pieces. At SERVPRO, we can help you clean up even a mess like this.
 
We can also clean up smoke residues from protein fires and fire extinguisher residue.
 
SERVPRO of New Hanover is available for all your smoke, and fire damage needs anytime you need us. If you live in and around the areas of Wrightsville Beach, Wilmington, and Castle Hayne, you can reach us just by dialing (910) 762-8180.

For more information regarding Wilmington, click here

Mitigating Water Damage in Wilmington Homes

8/9/2017 (Permalink)

Water Damage Mitigating Water Damage in Wilmington Homes After your property suffers water damage, call SERVPRO quickly to try and prevent mold from setting in. Fast action gives you better results.

Our Technicians are Quick to the Scene of a Water Damage Emergency

Wherever water ends up in locations that should normally be off-limits to the liquid, serious damage can result. Materials such as drywall swell soon after contact with the water is allowed to continue, and denser materials, such as wood, can also become swollen if the length of time increases even more.
 
Homeowners know that there are many things which can cause problems for their homes but may not fully realize the extent of the Wilmington water damage in the event of a broken pipe or overflowing toilet. These situations call for much more than a quick mop-up of the area. Water spreads, is drawn downward by gravity, and can also work its way upwards by using the absorbency of walls and drapes that touch the floor.
 
As water saturates an area, secondary water damages begin to happen. The entire vicinity can start to develop mold with 48 hours. Odors quickly develop, as well. Staining of walls, carpeting, and area rugs can soon become noticeable. Wallpaper can begin to peel because of the increased moisture in the air. The aesthetic effects are not pleasant. However, we at SERVPRO can help you and your family by restoring your home, so it is “Like it never even happened,” again.
 
Each and every aspect related to water damage is a crucial part of the entire restoration process. SERVPRO employees are trained extensively, earning them certificates from the IICRC. Combined with this detailed training is experience gained from large and small jobs. Our technicians know and understand the principles of restoration for each kind of disaster. Also, knowing how to use the tools and equipment needed to undo any and all damage, including extensive destruction, is required by many of the jobs we complete. We understand that your home is your castle, and we want to help you regain control of it again.
 
SERVPRO of New Hanover can help with water damage and other disasters, whenever they affect your home. Call us at (910) 762-8180, anytime, day or night, and any day of the week. We are always here for you.

For more information regarding Wilmington, click here

Help Avoiding Fire Damage in Your Wrightsville Beach Home

7/16/2017 (Permalink)

Fire Damage Help Avoiding Fire Damage in Your Wrightsville Beach Home Be careful not to overload outlets in your home. Keep an eye out for damaged wiring that could start a fire. If you have a fire, call SERVPRO.

SERVPRO Technicians can Assess Your Home for Possible Preventable Damage from a Fire

You may find it surprising, but a variety of house fires continues to affect homeowners on a regular basis. Fire-related losses soar as many of you attempt self-repairs trying to limit the costs associated with fire, or simply do not want to report smaller fires that would raise your insurance rates.
 
The majority of fire damage reported throughout the Wrightsville Beach area includes fire-related losses caused by preventable incidents. Paying more attention, learning to use products safely, or having a qualified professional inspect your home for possible hazards can teach you how to avoid causing fires in your home.
 
One of the leading causes of house fires is faulty electrical wiring. As we put more emphasis on electronics as a society, these types of fires become more common. Frayed cords, cracked or broken connectors and even outlets can lead to a fire. It is important to keep an eye out for any damage that might pose risks to you and your family.
 
Always avoid covering electrical cords with flammable items, be aware of each socket’s capacity to avoid overloading circuits and learn the difference between surge protectors and regular power strips. While both allow you to install multiple devices, only surge protectors can help you avoid damage caused by electrical shorts or spikes.
 
When SERVPRO technicians inspect your property, we check everything. We have several years of experience providing homeowners with solutions that fit their unique situation. Whether you need professional technicians to help recover from a recent fire or want help eliminating possible hazards, we can provide you with an answer.
 
Having your home inspected by an IICRC certified professional, like those offered at SERVPRO, can help you avoid problems plaguing your home. We can help you locate problems, make repairs, and protect your home against possible issues before things get out of hand. When emergencies occur, our advanced equipment and a variety of resources lend you the assistance you need to return everything to normal as quickly as possible.
 
SERVPRO of New Hanover has qualified technicians available 24-hours a day to assist you, call today. (910) 762-8180

For more information regarding Wrightsville Beach, click here

Water Damage from a Leaking Water Heater in Your Wrightsville Beach Home

6/20/2017 (Permalink)

Water Damage Water Damage from a Leaking Water Heater in Your Wrightsville Beach Home Wrightsville Beach Water Heater Leak by an Electrical Panel Can Be Hazardous

Cleanup and Water Removal Are Done Safely by SERVPRO

One of the more common causes of flooding inside your home is water heater overflows. Boilers and water heaters are typically located where you do not go too often, such as an attic, basement, utility room closet, or garage. Therefore, if a burst or leak happens, it is likely that you do not know there is a problem until after significant water intrusion has occurred already.
 
If you do experience water damage in Wrightsville from your water heater, try and remain calm and shut off the water feed line. Then, contact SERVPRO, our restoration company that specializes in water damage restoration and cleanup to deal with the mess left behind.
 
Since high temperature and late detection are problems with water heater floods, there are some dangers that it creates that exceeds normal flooding events. There are things to watch out for in case you are dealing with this.
 
The initial water bursting forth from the heater may be scalding hot, so do not rush in, especially if you see steam all over the area. You risk getting hot water burns otherwise. It is best to wait for a SERVPRO technician to arrive and take care of everything for you.
 
Another reason you should not rush into a flooded area is that the water could be contacting exposed wiring or power outlets. The water then carries a strong electric current, so do not take a risk in going into the water. Also, the situation creates a potential fire hazard, as the electrical system short and spark.

The water damage from a flood like this can damage wood, ruin carpeting, corrode metals and destroy expensive machinery and appliances. Mold spores can also be activated with enough moisture and organic materials to sustain them. Since mold growth is very likely in a case like this, our technicians at SERVPRO are also going to check for mold growth and hidden moisture with special moisture meters and can clean it up along with all the water. We do not leave until the area is thoroughly dried and sanitized.
 
SERVPRO of New Hanover arrives at your home in a timely fashion to avoid further damage. Therefore, we encourage you to call us right away when you discover the problem at (910) 762-8180.

Enjoy Wrightsville beach, visit here.

Correctly Address Mold Damage Found On Your Property In Wrightsville Beach

6/7/2017 (Permalink)

Mold Remediation Correctly Address Mold Damage Found On Your Property In Wrightsville Beach Wrightsville Beach is a No-Fly Zone for SERVPRO Mold Remediation

Restoring a Mold Infested Property by SERVPRO

Quality mold remediation services follow a fairly established protocol to get mold growth found in your home under control. However, the company you decide to use should always maintain safety above all else when providing services like these on your property.
 
Finding mold damage in your Wrightsville Beach home is serious business. Mold can affect the health of you and your family gradually over time, without you even knowing the source. Different types of mold and mildew can hide in your walls, crawl spaces, attic, or basement for months or even years before exposing visual signs of contamination.
 
If you suspect mold growth in your home at any time, contact SERVPRO for help. Our expertly trained IICRC certified mold remediation specialists can help you and your family obtain the clean, safe home environment that you deserve. Once you see our recovery team in action, you know you made the right decision.  
 
SERVPRO takes pride in providing customers just like you with quality services that help protect your home. By using the training, experience, and equipment at our disposal, we make dealing with mold a thing of the past. Our technicians put vast resources to use to provide customers with a full-service solution they can count on to reduce costs and limit their losses.   
 
Many of the services SERVPRO offers, including mold remediation, water removal, cleaning, deodorization, and restoration of your property help homeowners secure a safe, healthy home environment for their families. It does not matter whether you have a single room or an entire building that requires our attention, we provide you with unique solutions to problems that exist on your property.
 
You are not alone, dealing with these types of issues is rather common. Many homeowners experience mold problems in their homes; it has nothing to do with the way you live or how you conduct yourselves on your property. Incidents happen, and when they do, it is best to seek professional assistance in finding a quality, safe solution.  
 
SERVPRO Of New Hanover can help you recover from a variety of issues that plague homeowners throughout the area. We answer your calls for help and provide you with the services you deserve during an emergency, call today. (910) 762-8180 For more info about this city click here.

The Role of Filtration Agents When Repairing Fire Damage in Wrightsville Beach

4/28/2017 (Permalink)

Fire Damage The Role of Filtration Agents When Repairing Fire Damage in Wrightsville Beach Smoke odors can linger long after a fire has been put out. Call SERVPRO and let our proven techniques work for you.

SERVPRO's Experience with Odor Removal can Help with Fire Damage Remediation in Your Home

One of the biggest responsibilities for fire damage restorers is matching the methods to the environment. It is of particular importance when picking the right deodorizing formulas and chemicals. There is such thing as ‘one fits all’ for eliminating acrid smoke odors in a home.

There are several substances which SERVPRO can use to tackle fire damage in Wrightsville properties and neutralize bad smells. Some of the most common are absorption and filtration agents. They are designed to either filter the unclean air or absorb water from the air while re-odorizing the space at the same time.

There are two main types of filtration/absorption agent used by fire damage technicians.

Sorbents

Most sorbents are made up of three primary ingredients – sodium sulfate (the inert carrier), sodium bicarbonate (the absorptive compound), and a fragrance emitting substance. They have a limited impact, so SERVPRO never uses them alone. Normally, they get combined with more potent deodorizers and (sometimes) masking agents.

They are most effective on short pile carpets because longer fibers can end up trapping sorbents and making them difficult to vacuum later. While this is useful for the eradication of smoky odors, it is not good for a carpet to be in contact with these chemicals for too long.

Activated Charcoal

The other option is activated charcoal. Rather than being absorbent, it is actually AD-sorbent. The difference being that instead of drawing odor particles into their chemical structure, they cause them to stick onto the outside.

Activated charcoal is a type of high-grade wood, which gets treated with super-heated air (more than 600 degrees Fahrenheit). It causes the wood to expand, and the surface area of the material substantially increases. The bigger the size, the more odor particles the charcoal can pick up.

This substance is a common part of filtration deodorization procedures. Odors get eradicated by drawing affected air through filters of charcoal. These filters neutralize volatile organic compounds (VOCs) via adsorption. In some cases, SERVPRO then re-odorizes the fire damaged space by introducing a pleasant fragrance.

SERVPRO of North Hanover has spent many years serving homeowners in the Wrightsville Beach area. We have all the skills and expertise you need to get rid of smoke and soot for good. Call us 24/7 at (910) 762-8180 for fast, reliable fire damage repairs.

Preventing Water Damage from Faulty Appliances in Your Wilmington Home

4/26/2017 (Permalink)

Water Damage Preventing Water Damage from Faulty Appliances in Your Wilmington Home Your dishwasher uses a lot of water to get your dishes clean. Prevent a water damage emergency resulting from your dishwasher with maintenance.

SERVPRO Technicians can Remediate Water Damage AND Provide You with Tips to Avoid Future Damage


Most home flooding and water damage occur from appliance and plumbing failure. The cost of these disasters can add up fast to hundreds, or even thousands of dollars. There are certain everyday appliances in your home which you should be more aware of to prevent water damage. When an accident does happen in your home, SERVPRO is the one who can help you clean up the mess and dry out your home.
 
You should also know ahead of time what your home owner’s policy covers in case of water damage to your Wilmington home. Then if something does happen, you can get the coverage you need.
 
Dishwasher
 
The hoses and lines on your dishwasher can blow out or leak, many times during a wash cycle, and your kitchen is flooded with many gallons of water. You should never run your dishwasher while you are not at home. If a pipe bursts, you can lower the amount of water damage done by shutting the water off at the water supply line undeath the sink. Then, SERVPRO technicians can come in to help you repair and clean up the damages.
 
Rubber hoses are used to supply water to dishwashers in many cases, and they break down over time. Therefore, you should take the rubber hose and replace it with a much sturdier, steel-braided hose which you can find at most home improvement stores.
 
Washing Machine
 
Dishwasher drains or water hoses which malfunction result in some of the most common insurance claims for homeowners. You should inspect your washing machine hoses often. If they are more than five years old, replace with steel-braided hoses.
 
For even more peace of mind, you can install an automatic shut-off valve that is equipped with an alarm to let you know of any problems with the hose.
 
Leaky Toilet
 
Any leaks from your toilet are signs of trouble. Cracks in the toilet or tank are not common unless something hits the tank. More frequently, the supply line to the water tank gets a leak in it. It is better to replace a toilet that is leaky than to repair it.
 
If the problem is the water supply line, it is simple to repair with a metal-braided supply line since they are usually hold up better in the long run.
 
SERVPRO of New Hanover is specially trained in handling all sorts of water damage situations. If you have an appliance which has failed, give us a call at (910) 762-8180, and our technicians come out to your home quickly to fix the damages and get your life back on track.

Commercial Water Removal In Wilmington

3/9/2017 (Permalink)

Commercial Commercial Water Removal In Wilmington Two or three inches of standing water soaking the carpet is a problem, but drying out documents means the difference between staying open or closing.

Two Types Of Dehumidifiers: Refrigerant And Desiccant


Medical record keeping is doing its best to move to digital. Not everything is scannable into an electronic document which means the process is only as fast as the slowest data entry technician. When records become soaked from a sprinkler system, failed plumbing or another source of water, they cannot just be thrown out with the hope each patient has a complete copy of their history.

Commercial water removal for a Wilmington clinic or doctor's office only starts after the majority of the water has been pumped out. Two or three inches of standing water soaking the carpet is a problem, but drying out the contents of a filing cabinet means the difference between staying open or losing patients. Each SERVPRO franchise maintains an extensive equipment inventory to help ensure doctors and their patients keep their relationship intact. Our primary tools to lower humidity and dry records are two types of dehumidifiers: Refrigerant and Desiccant.

The refrigerant dehumidifier draws moisture from the air by forcing air flow through refrigerated coils. This action condenses moisture where it drains into a water tray, or a pump removes it from the room. This type of dehumidifier is preferred where the temperature is over 50 degrees Fahrenheit and the electrical power may be sporadic. It is more efficient on paper and highly porous surfaces such as carpets and drywall.

The desiccant dehumidifier is more productive than the refrigerant dehumidifier in colder climates (below 50 degrees). It lowers moisture levels by forcing air flow over silica gel. The gel surface attracts air vapor and captures it. Water condensed by this method is heated and vented outside of the structure. This type of humidifier is more efficient with dense materials such as hardwood floors and cabinets.

To ensure large numbers of records, the rooms, and storage cabinets used to store them are thoroughly dried, technicians use both types of dehumidifiers. Although the refrigerant is more preferred with paper records, both methods dry documents without damaging them. Protecting medical records from water damage is important to both doctor and client. SERVPRO of New Hanover has the experience and equipment to preserve every vital record in your clinic, office or storage site. If you need our services, contact us now at (910) 762-8180. We are here to help from start to finish.

Readying for Hurricanes in Carolina Beach

2/13/2017 (Permalink)

Storm Damage Readying for Hurricanes in Carolina Beach Inspection and preparation before a storm are key to preventing damage afterwards. Call SERVPRO to discuss.

SERVPRO Technicians are Trained to help You Get Ready for a Storm


Readying up for hurricane season is a tradition familiar to many in the Southeast. In some regions such as Florida, hurricanes are so frequent as to be a seasonal factor of life. The entire region, however, is still equally vulnerable to these potentially devastating storms, especially the Carolina coasts. Getting ready for these destructive and potentially dangerous storms could save you thousands of dollars in restoration and repair costs. That is if you are willing to get serious about hurricane preparation, do your homework and safeguard your home with these preventative measures.
 
Get the Property Inspected
 
Getting your property inspected by a certified company like SERVPRO could save you from catastrophic flood damage in Carolina Beach in the next hurricane. Certified inspectors can identify problems even if they are hidden and obscure, reaching and reacting to them before the ravaging floodwaters get a chance to. Inspectors may also find other risks and points of damage you may not even know about, such as mold growth. Although you may be worried about the costs of inspection and any repairs done after it, this insurance is a far smaller cost than an unmitigated hurricane wreaking havoc.
 
Get Leaks Patched
 
Leaks may be a minor concern for you normally, but they become significantly more pressing when a hurricane is about to hit. Leaks in your home can allow high winds and rain to blast in, soaking the area around the leak. Getting SERVPRO to repair leaks around your home may be a worthwhile investment, before the next big storm hits and takes advantage.
 
Storm Windows and Doors
 
Some homes, especially older and cheaper ones, may lack suitable storm windows. Upgrading built-in windows or investing in a strong set of storm windows is a must in this case, as otherwise, they may easily shatter under impact or simply heavy wind and hail in the storm.
 
SERVPRO of New Hanover has been helping local families to get their homes through hurricane season for years. If your home needs inspection, repairs, or damage restoration, give us a call at (910) 762-8180.

Prevent Flood Damage from Jettisoning Your Customers' Kure Beach Vacation Plans

1/30/2017 (Permalink)

Commercial Prevent Flood Damage from Jettisoning Your Customers' Kure Beach Vacation Plans Download the free SERVPRO Ready Plan Application onto your mobile device to share with us information in the event we need to respond to an emergency.

SERVPRO can Prevent Flood Damage from Happening to Your Kure Beach Vacation Townhome


You’ve lined up a season’s worth of guests for your Kure Beach oceanfront townhomes. Now you’re hoping Mother Nature has not lined up a series of storms to send rain and storm surge through your rental units. Keep a hopeful eye on the forecast and SERVPRO as your quick solution for flood damage should it happen.
 
Be ready for unexpected flood damage that may threaten your Kure Beach rental townhomes by developing an Emergency Ready Plan (ERP) with input from our experienced disaster team project managers. We will visit your rental units, at no cost to you, to assess proactively the risk presented and familiarize ourselves with the layout of your business. Our staff takes the time to discuss ways to avoid and prepare for a flooding disaster with you, sharing tips that may minimize the chances of severe damage to your buildings and annoying inconvenience for your clients. Together we can devise a list of tasks you, as the business owner, can complete to limit or even eliminate downtime for the guests who visit you after any flooding, even before our team of disaster recovery technicians arrives.
 
Download the free SERVPRO Ready Plan Application onto your mobile device to share with us, even more, information in the event we need to respond to a flooding emergency at one or more of your town homes. Our app walks you through each step, ensuring all pertinent details are saved. List key employees to let us know the hierarchy of whom has the authority to give us the go ahead when disaster strikes. Identify the location of shut-off valves and mechanical systems so our technicians can move surely and quickly if they are called upon to respond.
 
If you have more than one rental property that is in harm's way if flooding occurs complete an ERP for each. Details may vary from site to site, but you can communicate this to us easily with this technology. The key to your business’s viability and your customers’ vacation pleasure is a fast flood damage restoration response. Your guests will rest easier and book with you again if they know you have a comprehensive Emergency Ready Plan electronically filed by our team.  


Locally Owned Company with National Resources


Oceanside rentals must always be ready to respond to the threat of flooding. SERVPRO of New Hanover invites you to develop an ESP for each commercial townhome you own. Call (910) 762-8180 today to start the process.

Questions to Remediate Mold Damage in Elizabethtown

1/12/2017 (Permalink)

Mold Remediation Questions to Remediate Mold Damage in Elizabethtown Spores and Mold Infestations in Elizabethtown

SERVPRO's Inspection and Investigation Aids in Mold Remediation

Mold is a problem that sneaks up on people and begins to destroy homes before many people are aware of it. Many times, they never see a colony until it has grown into the walls and cost hundreds if not thousands of dollars to remedy.

Before we begin an inspection or start wiping down walls, there are some questions one of our inspectors here at SERVPRO will ask you about your Elizabethtown home. If you do have mold damage, these answers can help us speed up the process to return your residence to its original state.

First, have you seen any mold and where is it? If you find black spots and streaks in your home, this is your visual sign that you have a fungi problem. It is where we'll start the inspection and begin using air quality meters to determine how contaminated the air has become.
Next, have you smelled a musty odor? Often the first sign of a mold infestation, but not every type of mold spores releases an odor. Visual inspection is still the best way to find it. If the odor is the only outward sign, then the next questions become vital.

Have you had a prior mold infestation in your home? If you have, this will tell us exactly where to begin looking for the probable source of the new mold colony. If you have the report from the company you used last time, please have that available.

Have you had recent water damage? If you have, this has raised the surrounding moisture level in the air and possibly the building material. A high moisture level is required for mold spores to expand and begin growing. They are inert and harmless otherwise. Ask SERVPRO for advise.

Have you seen mold around your air vents or ducts? If there is any chance that mold has gotten into your air conditioner, the first thing our technicians will want to do is seal it off and flip the breaker switch to ensure spores are not accidentally spread throughout the structure.

Answering these questions helps our response team establish containment zones faster and prepare your home for mold remediation and removal more efficiently. If you see, smell or just suspect mold because of recent water damage, call us today at ((910) 762-8180 for an inspection and to get the remediation process started. SERVPRO of New Hanover is here to assist you.

Flood Damage Follows Tropical Storms Affecting Castle Hayne

12/21/2016 (Permalink)

Storm Damage Flood Damage Follows Tropical Storms Affecting Castle Hayne When a tropical storm or hurricane bears down on a community, water can enter your home from a wide range of sources.

Castle Hayne Tropical Storm Flood Damage

Located a few miles from the ocean and bounded by the Northeast Cape Fear River, our community just north of Wilmington contends with flooding when the weather conditions align. The lower levels of your home may fill with water, contamination being a potential issue. Because of the complications dirty water in the lower levels of your home can bring, be sure to contact SERVPRO immediately after the water infiltrates. It is extremely important that professionals assess the quality of water soaking your walls and flooring before a decision is made to try either to restore them or to remove them because of concerns about potential biohazards and microbial growth. 


When a tropical storm or hurricane bears down on a community, water can enter your home from a wide range of sources. The rain often measures more than 12 inches and flood damage can spread to Castle Hayne from the ocean or the river. Rainwater is relatively clean, but the waters from rivers, streams, and the ocean usually must be considered as infectious waste. The storm surge can contain water that has raw sewage, dead animals, and a random mixture of chemicals and toxic wastes. As the water seeps or rushes into your home, it can also loosen building materials within your house that pose dangers such as asbestos in insulation and pipe or furnace coverings. If you store paints, pesticides, and cleaning agents in the basement, the contents of cans and bottles can leach into the standing water in your home.

Because this mix of water can be so dangerous to you and your family, a do-it-yourself cleanup is strongly discouraged. SERVPRO technicians have the experience and the specialized training and equipment to guide you through a difficult clean up. We will assess the danger of retaining items that are porous and unlikely to be satisfactorily disinfected. Carpeting and upholstered furniture are usually considered too risky to keep. These and other items that have absorbed contaminated water will be discarded according to local codes while non-porous structures and contents will be professionally treated with proper products to abate the danger of contamination. If possible, you and your family will be barricaded away for the areas of your home that contain toxic waste as we clean and remove articles. If containment is not possible, we recommend a temporary evacuation while we manage the flooded areas.

 

Locally Owned Company with National Resources

When contaminated flood waters threaten your home SERVPRO of New Hanover can help you make the best decisions to restore your home to pre-loss condition. Call us at (910) 762-8180 as soon as possible after the waters enter for the best outcome.

 

Commercial Water Damage Slows Down Business in Willardville

12/6/2016 (Permalink)

Commercial Commercial Water Damage Slows Down Business in Willardville Keep the Water in the Cooler, Not on the Floor of Your Willardville Office

Fast Removal of Water Means Faster Return to Business

Water finds its way into and under flooring, carpets, furniture and even walls. Without discovery and rapid removal, property and building material can quickly decay or become a source for mold growth and other damage.

Regardless if the source is a storm or broken plumbing, water damage can ruin a Willardville business in just a few days. SERVPRO understands that you need to reopen your doors and get back to helping customers with as little downtime as possible.


Rapid response is the first (and most important) step to keeping the damage to your business at a minimum. When water evaporates, it does not just disappear, the molecules are in the air and are still a moisture problem that is now spread out over just the floors and carpets to include every surface in the affected area. This can result in secondary damage and can include the following:


1) Mold spores spread further
2) Hardwood floors can begin to warp; grouted tile can uplift
3) Drywall starts to crumble and deteriorate
4) Vinyl flooring begins to bubble up and come loose from the floor underneath

Our SERVPRO restoration teams combat this by using commercial pumps to remove standing water and isolated puddles. If the building's electrical system is compromised, we supply generators to ensure uninterrupted service. Once the water is removed, our technicians then deploy dehumidifiers to dry out the air and specialized heaters designed to draw out water from floors and carpets without searing wood or burning fibers. The faster the moisture removal, the less damage and lost time, and the quicker you again have your revenue flow.

If you call us in quickly enough, damage to drywall can be minimized as well. Water absorption continues to travel through the panels as long as there is excessive moisture present. Air movers (industrial fans) and dehumidifiers can quickly stop the process and keep the cost at a, hopefully, affordable level. If too much water has wicked into the drywall, sections may have to be discarded.

The first hours after your business is flooded constitute an emergency situation. Getting a reputable company in to remove standing water and excess moisture increases the speed in which an insurance company will pay out. It is your responsibility to get the ball rolling. If you have a flooding issue at your business, call SERVPRO of New Hanover at (910) 762-8180.

Storm and Flood Damage in Carolina Beach

11/19/2016 (Permalink)

Storm Damage Storm and Flood Damage in Carolina Beach Protect Your Carolina Beach Castle from Flooding with SERVPRO's Help

SERVPRO Is Here to Help with Flood Damage Services

Flooding may be inevitable living on the coast like we do, but that doesn't mean the extreme damage may not be preventable or at least reduced. Inspecting your home before the next storm is a big step to keeping your home intact and maybe even dry in spite of what the next storm can drop on us.

At SERVPRO, we do our best to minimize flood damage to Carolina Beach homes. Like Freeman Park, we may be smaller than many of the surrounding towns and cities, but that just makes each of our neighbors more important and valuable. Once you call us, there's nothing we won't do to help.

Our inspectors are extensively trained and certified to help keep your home water free and dry. They will make a note of every possible source of water damage. This assessment includes damaged rain gutters and downspouts that need to be repaired or replaced as well as unsecured pipes that can be battered around in a storm until they break or burst, sending, even more, water into an already affected area. Once our inspection is completed, you will be given a copy of our recommendations along with a price list for each service. This is general to offer you an overview. We can also assist with insurance paperwork.

When the storms do strike our community, we are ready for it. Thanks to having a national support network, our local franchise can maintain a 24-hour response team with the best equipment available in the restoration business. Once you call, we can be at your home within a few hours and can start the job within minutes after arriving. Using our extensive inventory of pumps and other water removal equipment, most standing water can be extracted in less than a day. Next, our technicians will deploy a series of fans and dehumidifiers to finish the drying process. The fans are designed to increase the flow of air over carpets, drying them before mold has a chance to grow. The dehumidifiers are designed to draw water from nearby walls and ceilings to prevent rotting of tiles and drywall.

SERVPRO of New Hanover is locally owned and operated. Restoring your homes isn't merely a set of businesses transactions. You are our neighbors and fellow members of the community. Call us today at (910) 762-8180 to schedule a free inspection.

Chemical Compounds Produced During Mold Growth

10/25/2016 (Permalink)

Mold Remediation Chemical Compounds Produced During Mold Growth Mold problems can cause health effects. Call SERVPRO today to remediate!

SERVPRO Technicians Can Control the Spread of Mold on Your Kure Beach Property

Molds produce two types of chemical compounds that people in water-damaged buildings can be exposed to - Mycotoxins and Microbial Volatile Organic Compounds (“MVOC”), MVOC are gases produced by mold. The musty odor produced by mold is caused by microbial volatile organic compounds. These odors are chemicals, generated during certain parts of the mold's growing cycle. Mold odors are made up of strong chemicals which can cause health issues.
 
Different mold growth produces different MVOC's depending on conditions, including how much moisture is present, temperature, air pressure, light, and what surface it is growing on. The gases or chemicals produced by actively growing mold can be monitored to find the level of its growth in the house. If you see any mold damage in Kure Beach, contact SERVPRO immediately.
 
It was believed that gases released by mold have certain antifungal and cytotoxic properties. Laboratory testing has discovered that MVOC chemicals are made up of benzenes, tuloenes, aldehydes and much more. Because of this, it is possible that under certain circumstances, microbial volatile organic compounds may be partly responsible for complaints of ill-health and poor indoor air quality.
 
One of the main benefits of a mold restoration service is that they have the state-of-the-art equipment to see chemicals being emitted from growing mold, even if it is behind a wall. If, however, the MVOC levels exceed acceptable standards, mold remediation experts can help.
 
Mold removal technicians will take the next steps to improve your home's air quality with consultation, testing or other professional techniques that are used for indoor air quality treatment. Our homes are our safe havens. With an expert comprehensive test, mold removal experts can give you peace of mind that you are doing everything you can to protect the ones that you love.
 
Contact SERVPRO of New Hanover today. We are locally owned and operated. As a leader in the restoration industry, we understand how quickly mold spreads. We are dedicated to responding immediately when you contact us. After all, a fast response lessens mold damage and limits further damage, especially to your health.
 
You can reach us at (910) 762-8180. We are available 24 hours a day, 7 days a week. When you have a water or mold damage problem, we are already nearby and ready to help restore your home back to normal.

How Thousands of Wilmington Properties Are Cleaning Up After Hurricane Matthew

10/13/2016 (Permalink)

Storm Damage How Thousands of Wilmington Properties Are Cleaning Up After Hurricane Matthew SERVPRO Helps Wilmington Recovery from Hurricane Matthew

SERVPRO Is a Key Player In Hurricane Recovery and Restoration

Hurricane Matthew certainly isn’t the first monster storm to hit the southeast coast of America, but it has left residents in pieces all the same. The thing about natural disasters is that, when they do strike, all you can take to safety is yourself and your family. It doesn’t matter how carefully you board up the windows and doors of your home; the water can get in. The horrific Cat 5 winds can tear off roofs, exposing the exteriors to driving rain and flying debris.

So, knowing how to deal with the aftermath of the hurricane in Wilmington is the best weapon that you have. Fortunately, SERVPRO is in your area and have the heavy duty equipment, tools and expertise needed to carry out emergency repairs. Our team of highly skilled IICRC technicians is ready to help you take back control and make sure that storm damage doesn’t claim your home. Our goal is to make it "Like it never even happened."

If your property has been hit by Hurricane Matthew, it will need a specialist response. Floodwater can contain dangerous contaminants, such as pathogens, fecal matter, pesticides, fertilizers, and so forth. It is essential that only trained storm damage restoration experts execute the recovery. Keep reading to find out how SERVPRO safely deals with contaminated water in flooded homes and businesses. We have on standby, SERVPRO Emergency Response Teams that are grouped franchises that can cooperate with local, catastrophic disasters on a national level.

Assess and Identify Immediate Hazards
The first step is inspecting the building. Safety clothing is (PPE) needed for this to protect the technicians from any dangerous bacteria in the water. Floodwater also commonly contains toxic materials like lead and asbestos, which makes it doubly important that only trained experts enter. They will be looking for immediate hazards like hanging rafters, broken floor joists, glass from windows and mirrors, and protruding pieces of furnishings.

Removal of Standing Water
Once the area has been inspected, industrial extractors can be brought onsite to start removing significant volumes of water. This process will continue until all of the standing water is gone from the building. Typically, there is a loss of power and our trailer mounted, and portable generators provide the drive for the pumps. This will leave the damaged contents, which will then have to be assessed a second time. In most cases, storm damage requires soft furnishings, carpets, and other porous items to be safely discarded according to local codes. Black Water saturated materials are typically non-salvageable.

Disinfecting and Cleaning After Validated Drying
The property can then be thoroughly disinfected with industrial strength cleaning products. This is a necessary part of eliminating bacteria, mold spores, and any remaining contaminants and making sure that there aren’t any nasty germs or irritants left in the air, on walls, or in floors. Residents are expected to wait until this stage is complete before they enter the home or business. The SERVPRO team will let you know when it is safe to be inside.

The removal of contaminated floodwater is a complicated process, and it should only be handled by those with proper training. SERVPRO of New Hanover is a locally based business, so we can respond to emergency calls and be onsite quickly. Call us 24/7 at (910) 762-8180.

Water Removal After a Hurricane or a Leak

10/8/2016 (Permalink)

Water Damage Water Removal After a Hurricane or a Leak Hurricanes and Storm Damage, Call SERVPRO for Help

SERVPRO Is the Answer To All Your Water Removal Needs

Living in an area prone to natural water events means that it is always wise to take the proper precautions against dangerous and destructive natural forces, such as water. Remember these tips to save you money should you encounter an unwelcome water problem. Hurricane Matthew is a case in point.
 
Water removal in Silver Lake is no small deal. It can be heartbreaking and stressful to see your home ravaged by water. SERVPRO is always here to help you with the water extraction you need in any emergency. We can help you avoid water damage in the future, with the following tips.
 
An Ounce of Prevention Is Worth a Pound of Cure
It is possible that this finds you as one of the lucky homeowners who has escaped from recent waters unscathed, or perhaps, you were not so fortunate. Either way, information on prevention is helpful to everyone, from those who are unprepared to face a water event, those who are rebuilding after a disaster, as well as those who have unfortunately just been through (or need) water removal. It is never too late to prepare for the future.
 
Put Items Up High in Storage
While you cannot always completely avoid the need for water removals, such as from unexpected storms, hurricanes, and floods, an excellent way to protect your belongings can go far. Start by going into your storage areas: closets, garages, attics, and proper storage rooms. Put cherished items up high in these rooms to protect them from standing water.
 
The use of plastic bins to protect against water is the best thing you can do. These bins often have click-shut tops and can be easily stacked on top of each other. They were particularly useful in storage areas where you may not have storage shelves to use. Simply getting your packable belongings off of the floor can be a cheap solution to future problems.
 
Spring Cleaning
Yes, the dreaded term: spring cleaning. Basements often become the final resting place of old belongings, furniture, clothing, and other items that do not have another place to go inside your living space. Take the time to go through your basement once a year and declutter the area, pack up things you want to save in plastic bins and get rid of things you will never use. Should the time ever come, you will be very glad that some of the clutter is gone and items you wanted to keep are safe inside their plastic bins.
 
The stress and worry of needing water removal services cannot be overstated. The economical costs and emotional havoc it causes can be overwhelming. Call SERVPRO of New Hanover at (910) 762-8180 anytime for your water emergency. Our Storm Emergency Service team is available 24/7 to take your calls.

Fire Damage Needs Careful Cleanup

9/29/2016 (Permalink)

Fire Damage Fire Damage Needs Careful Cleanup Fire Damage to a Myrtle Grove Property Needs the Help of SERVPRO

SERVPRO's Restoration Techniques Find Hidden Pockets of Contamination

The dangers of fire damage can last much longer than the initial fire blaze. Two of the most toxic types of damage are the fire itself and the resulting smoke damage. Smoke and soot can damage a home by permeating through the walls, upholstery, ceiling, insulation, air conditioning vents, and other hard to clean places.
 
This is why it is important to understand that fire damage in Myrtle Grove homes can present itself in many ways. Depending on the type of fire that attacks your home, not only are the apparent soot, ash, and fire damage unsightly, but possible structure damage and future contamination are possible.
 
Never Have Your Fire Damage Overlooked Again
For example, depending on where a fire burns in a structure, it can affect support beams, load-bearing walls, and it can wreak havoc on wiring and insulation. Even if your fire emergency seemed localized to a particular area in the house, remember, the attic must be checked for damage as well.
 
SERVPRO uses our advanced cleanup methods and detection tools to check from closet to closet, room to room, and floor to ceiling, to detect all fire and post-fire damages. We know where to check to make sure your HVAC system will not spread smoke and toxins after a fire. We will make sure that your insulation is intact and that the structure of your home is safe. If we detect any need for replacement and restoration, we provide a range of services, including building services, that can take care of any fire and water damage and debris.
 
Because secondary fire damage, such as water use from firefighting efforts can also be an issue, our specialists pay much attention to a full, detailed analysis of your home’s damage before making a plan of action and beginning cleanup and restoration.
 
Contamination is not always seen by the untrained eye. It can be hidden in places such as your HVAC (air conditioning and heating) systems. SERVPRO inspects the home from attic to basement, to ensure that all vents and air circulating systems are completely clean. If you were to neglect this part of fire damage cleanup, there is always the possibility of blowing toxic dust, ash, and soot, even on the microscopic level, into your cleaned home, effectively re-contaminating it and exposing residents to its dangers.

Our 24/7 Emergency Service line is at your disposal. Contact SERVPRO of New Hanover anytime at (910) 762-8180 for quick response to your fire emergency, or to ask questions.

What to Expect When You Hire a Mold Damage Professional

9/7/2016 (Permalink)

Mold Remediation What to Expect When You Hire a Mold Damage Professional Mold cleanup must be done right to prevent a recurrence. Call SERVPRO today!

The Mold Damage Remediation Process Detailed

The dreaded sign of mold typically concerns homeowners, and for good reason. Aside from affecting the look, smell, and comfort of your home, mold damage is a potential health hazard that can be challenging to resolve. Hiring an expert to get rid of the mold damage in your house is a wise choice, but you're probably wondering what happens next.
 
Homeowners facing mold damage in Wilmington have a wide range of choices when it comes to mold remediation services. When you trust SERVPRO to repair the mold damage in your house, here's what you can expect.
 
Assessment

To understand how extensive your home's mold damage is and figure out what type of mold infestation is present, our technicians will perform a thorough evaluation and inspection.
 
Containment
 
Controlling the spread of mold damage is key, and we have the equipment and experience to quickly do so while ensuring the safety of your family and our workers.

Removal of Contaminated Materials
 
Physically removing any surfaces or materials affected by mold damage is necessary to prevent cross-contamination. We will properly dispose of the waste, so you won't have to worry about getting rid of materials infested with mold on your own.
 
Air Quality Control
 
Mold spores in your home must be removed to prevent future damage or health risks. SERVPRO technicians use a variety of techniques to filtrate the air inside of your home and improve its quality.
 
Cleanup and Restoration
 
Once all of the items and materials in your home that were infested with mold have been removed, the process of cleaning up and restoring the rest of your home and belongings can begin.
 
If your home is in need of mold remediation, count on our expertise at SERVPRO of New Hanover. To obtain a quote or find out more about our mold damage repair services, call us anytime at (910) 762-8180.

How a Fire Can Cause Water Damage

8/4/2016 (Permalink)

Water Damage How a Fire Can Cause Water Damage Water Damage from a Leak Causes Problems in Wilmington That SERVPRO Can Fix.

Water Damage and Removal Is Handled by SERVPRO

In some fires, damage from the actual flames ends up being the least of your concerns. Fires often trigger damage in a way homeowners do not expect: significant water damage. Whether during the efforts to put the fire out or leaks caused by the heat, fire can directly or indirectly cause your home to take on large amounts of water unexpectedly. If the fire started during a storm, rain or flood water might also deal some damage. Listed are some common ways we encounter water damage after a fire.
 
Water Damage from Hoses and Extinguishers
After a fire, severe water damage in Wilmington can happen as a result of fire hoses and extinguishers used to douse the flames. These devices, while sometimes using foam to smother the fire, often use pure or mixed water to stop the fire in its tracks. Care is not often taken to controlling the water flow, with as much being used as necessary to stop the flames. This can lead to a heavy dousing of any surface in your home, and some mild flooding as a result of fire hoses. Excess water is common after a fire, and perhaps more often than not you'll be dealing with this type of damage. Typically, a small isolated fire in a kitchen or room would not inflict such heavy secondary water damage.
 
Burst and Leaking Faucets and Pipes
Fire can melt and break metal faucets and plumbing due to its extreme temperature, causing profuse leaks and ruptures wherever it crosses a water fixture. Although these do not often release enormous amounts of water, they can cause considerable damage to floors and walls in their vicinity.
 
Water Damage During a Storm
Many infernos start as the result of a storm, from a lightning strike or otherwise. The fire may work in tandem with torrential rains, as these are often not enough to put out the blaze but enough to pour through any burned openings into your house. Also, some severe storms may come with massive flooding, which can be exceedingly dangerous due to the presence of Black Water. This highly contaminated water can carry pathogens, silt, pesticides, chemicals, and dangerous debris like broken glass and tree limbs. SERVPRO has IICRC trained technicians that have certifications in ASD, Applied Structural Drying, and AMR, Applied Microbial Remediation to combat the ramifications of contaminated groundwater or sewage.
 
SERVPRO of New Hanover is a locally owned and operated business which has experience with all sorts of water and fire damage, often at the same time. Should you require emergency restoration services following a disaster, call us 24/7 at (910) 762-8180. We're Faster To Any Size Disaster.

Finding All of the Hidden Fire Damage

7/18/2016 (Permalink)

Fire Damage Finding All of the Hidden Fire Damage HVAC Systems Must Be Cleaned So That They Don't Spread Fire Damage

The most extensive part of fire damage to a facility is not usually the fire itself. Most commercial structures and many private homes now have fire suppression systems in place. It is the hidden damage from that which can wind up costing more than actual flames.

Fire damage in Wilmington homes and businesses caused by flame and heat is readily visible and for the most part, quickly demolished and removed. Soot damage is also easy to see and either remove or clean depending on how extensive it is and how long it has been left in place. SERVPRO knows that smoke damage has to be sought out and found the same way an inspector examines a home or facility before it goes into escrow.

Every room and closet have to be checked. Ceiling tiles have to be examined and removed so crawl spaces can be examined. HVAC systems must be inspected and cleaned before they are reactivated. If not, then the damage can be blown into areas that previously had no damage from the fire. All of this, especially the crawl spaces, must be accomplished in appropriate safety gear which can range from a basic mask and gloves to a protective suit and breathing apparatus.


This is why fire suppression is so important. Flame and heat damage can be stopped quickly with the right set-up, and water damage can be ameliorated if caught quickly enough. Smoke and soot damage, once it occurs, usually requires extensive cleaning and repainting at best or removal and replacement at worst.

SERVPRO of New Hanover has been in the business of restoring the effects of fire damage to commercial facilities and private residences for many years. We are proud to serve our North Carolina communities with some of the best trained and experienced inspectors and restoration crews in the industry. If you have need of our expertise or wish to schedule a free inspection to determine a preventive plan, contact us at 910-762-8180 today.

How Items are Salvaged From Fire Damage

6/28/2016 (Permalink)

Fire Damage How Items are Salvaged From Fire Damage Fine Art That is Damaged in a Fire Can Be Restored by a Specialized Conservator

Certified SERVPRO Technicians Can Evaluate What Items Can Be Restored and What Needs to be Replaced

When a fire strikes, it is often far more than just the burned out region that suffers damage in a home. Fires create debris, smoke, ash, and end up touching almost every part of a house and even sometimes neighboring properties. Damage can sometimes be merely cosmetic, requiring little more than a little cleaning, however, more often than not heavy equipment must be brought in to truly rid a property of all traces of the fire.
 
Windows, Mirrors, and Smooth Surfaces
 
Smooth surfaces such as windows and mirrors are often one of the easiest types of Wrightsville Beach fire damage to clean up. Typically, only one side of a window will need cleaning, and this can be accomplished with simple mops, soap and water, and sanitizing materials. One should always be careful to shield the eyes, nose, and mouth when cleaning soot off, however, as it may be harmful to the body if it enters any of those regions.
 
Electronics
 
Electronics are often a loss in a fire, unfortunately. Soot and ash can work their way into the internals of electronics, and it is difficult if not impossible to clean out the internals of most electric devices. If a device is not initially working, there is often little chance it can be recovered, although SERVPRO teams will always evaluate what can be done.

Smoke Damage
 
Smoke odors can often remain in a home long after a fire has been otherwise cleaned up, serving as a constant reminder of past damage. To prevent this, heavy industrial deodorization equipment must be used. These machines, typically ULV or thermal foggers, can clear an entire room at a time of embedded smoke particles and smell.
 
Fine Art
 
Another common concern homeowners have is for their fine art and paintings. It is difficult to clean smoke and soot from a painting without damaging the valuable art lying underneath, and such work typically requires the careful hand of a specialized conservator or art restorer. SERVPRO contracts a number of qualified individuals for this purpose, and you should typically be able to fully restore art which has not been burned.
 
SERVPRO of New Hanover is a locally owned and run company which employs trained and competent cleanup crews to help homeowners with any disaster that comes their way. If you require the services of a professional cleanup and restoration company, please don't hesitate to contact us at (910) 762-8180 for 24/7 service and advice.

How Water Damage Can Strike

6/28/2016 (Permalink)

Water Damage How Water Damage Can Strike SERVPRO Can Save Your Water Damaged Home in Wilmington

Coastal Storms Can Bring on Water Damage

Living in a coastal area can be comfortable and relaxing in many ways, but can also come with some risks as well. Residents of Wilmington have to be ready for floods, hurricanes, and heavy storms, in addition to physical water disasters. Even properties on high ground are not immune to water damage and flooding. Knowing about the different types of water damage that could harm your property is the first step in mitigating the damage from disasters.
 
Hurricanes and Large Storms
A large portion of Wilmington water damage cases results from hurricanes and storms, due to proximity to the ocean and significant potential for tropical storms to move in. Although many homes are built with heavy winds in mind, exterior, and interior water damage can still result from any storm with heavy rain and wind. Large amounts of rainfall can flood houses and stain their walls and floors, and heavy winds can peel off roofing materials and blow objects through walls and windows, opening up the room to the elements. There is little to be done about these storms, aside from ensuring your safety by getting to a shelter or at the very least holing up in a bathroom or safe room.
 
River Flooding
The rivers and streams that swirl around Wilmington may be prone to flooding during a storm, causing significant damage to properties along their banks. Also, consider that intruding groundwater is contaminated with chemicals, pathogens, and organic debris. If your home is located on or near a river, consider taking precautions to have valuables placed six to twelve inches above the ground to avoid significant loss in the event of a flood.

Infrastructure Disasters
As with locations across the country, water fixtures can also malfunction or incur damage, leading to potential disaster for your property. Water lines and fixtures inside and outside of your home may rupture or fail, causing mild to severe water damage in portions of your home. Make sure that all water lines and fixtures in your home are relatively new and in good shape to avoid most of the damage associated with these disasters. Periodically inspect visible plumbing lines and couplings. Inspect hose drain lines from the washing machine and dishwasher every six months.
 
SERVPRO of New Hanover has been a trusted locally owned and operated franchise for years now, and has serviced many local clients with water, flood, fire, and mold damage repair and restoration services. If you require assistance with cleanup and repair of any water damage in the area, please don't hesitate to call us at (910) 762-8180 for fast 24/7 service.

New Hanover Residents: Follow These Mold Safety Tips If You Suspect Mold

6/7/2016 (Permalink)

Mold Remediation New Hanover Residents: Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside yourhome. 

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of New Hanover for mold remediation services.

What Not to Do:

  • Don't touch or disturb the mold.
  • Don't blow air across any surfaces with visible or suspected mold growth.
  • Don't attempt to dry the area yourself. 
  • Don't spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of New Hanover specializes in mold cleanup and resotration, in fact, it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - (910) 762-8180 

New Hanover 24 Hour Emergency Water Damage Service

5/5/2016 (Permalink)

Water Damage New Hanover 24 Hour Emergency Water Damage Service SERVPRO of New Hanover performed emergency water damage services over the weekend after a dishwater leak caused water damage at this home.

SERVPRO of New Hanover is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (910) 762-8180

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of New Hanover has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of New Hanover

SERVPRO of New Hanover specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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