Water Damage Repair and Restoration
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Water Restoration Technicians
- A Trusted Leader in the Water Restoration Industry
- Locally Owned and Operated
- Advanced Water Inspection, Extraction, and Drying Equipment
Most water-damage incidents happen when least expected, but with help from our IICRC certified technicians, it is possible to reverse or forestall their effects. SERVPRO of New Hanover relies on advanced moisture detection equipment, the team's combined work experience of over 75 years and a touch of Southern Hospitality to help homeowners in distress. ASD, Applied Structural Drying certification means our customers benefit from industry-leading techniques resulting in a successful conclusion to their water loss.
Every water damage case is unique, so assessment before restoration is part of our effort to ensure every customer is satisfied with our action plan. Other aspects of the services we offer like moisture control, microbial growth prevention, and deodorization are also standard in all incidents. Our teams come to the loss site equipped to extract water and dry the structure as soon as possible, minimizing secondary damage.
We understand how disruptive water loss incidents can be since some of us have suffered property loss too. Being part of the community helps us to create unique solutions to help you deal with the financial and emotional challenges of water-damaging events.
Have Water or Flood Damage?
Call Us Today – (910) 762-8180
Locally Owned Company with National Resources
SERVPRO of New Hanover is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.
We are proud to serve our local communities:
- Wilmington, NC
- Wrightsville Beach, NC
- Castle Hayne, NC
- Kure Beach, NC
- Carolina Beach, NC
- Elizabethtown, NC
- Leland, NC
- Figure Eight Island, NC
Why Choose SERVPRO of New Hanover?
We’re Faster to Any Size Disaster
SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Wilmington home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.
We’re Highly Trained Water Damage Specialists
We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition. Using advanced water removal and drying equipment and scientific drying principles to get your property dried quickly, we document the drying process to validate your home or business is ready. Learn about our water damage training and certificates.
We Use Advanced Drying Equipment and Techniques
We invest in the latest technology and equipment because it helps us restore your home more quickly and to minimize cost. This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to cleaning and sanitize the affected water damage area for your comfort and safety.
Our Water Damage Restoration Process
Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.