Recent Storm Damage Posts

Flood Damage Remediation Can Be Easy in Your Wilmington Home

6/15/2019 (Permalink)

Storm Damage Flood Damage Remediation Can Be Easy in Your Wilmington Home Flood damage can take over a whole neighborhood within hours. Contact SERVPRO today for all remediation needs.

Making The Right Decisions When Dealing With Flood Damage In Wilmington

After experiencing a flood on your Wilmington property for the first time, a few things become quite clear. You have to make decisions fast and know whom to turn to for help. The longer you leave water sitting in your home, the harder time you have restoring the affected area.

The first thought on any homeowners mind after a flood is and should be, to get everyone involved in the event to safety. Once you tackle the immediate danger when dealing with flood damage in your Wilmington area home, you should shift your thoughts to contacting a licensed professional for help returning to your home after waters subside. Never enter your home after an emergency without a professional at your side.

Since emergencies never occur when we expect them to, it never hurts to become familiar with your local restoration experts beforehand. Locate a technician with proper Institute of Inspection, Cleaning and Restoration Certification (IICRC) in your area and make sure that they handle the type of restoration you consider your most significant threat. At SERVPRO, we handle a variety of emergencies, specializing in flood, storm, and mold-related issues.

You need to make sure that the company you pick has the right equipment, personnel, and resources available when you need them. SERVPRO has an entire staff and emergency response teams available at a moments notice, 24-hours a day, 7-days a week, 365-days a year. Whether you suffer from flooding in your basement, laundry room, bathroom, or the entire structure, we can help.

Have questions and need answers? SERVPRO can give you the help you need. We answer questions about insurance, safety, planning, and all of our quality home restoration services, every day. It is essential as homeowners to learn everything you can and make informed decisions that fit your specific situation. Every concern you address at the beginning of your restoration allows us to build trust and provide excellent service.

SERVPRO of New Hanover is proud to provide quality restoration services throughout Leland, Wilmington, and Elizabethtown. Call to learn more about a specific problem or to start your flood damage restoration, today. We look forward to helping neighbors in our local community protect their investments.

Click here to see more about Wilmington.

Flood Damage In Your Wrightsville Beach Home Is No Match For Our Team Of Specialists

5/29/2019 (Permalink)

Storm Damage Flood Damage In Your Wrightsville Beach Home Is No Match For Our Team Of Specialists Our restoration services are thorough and can make the damage appear “Like it never even happened.”

Handling Flood Damage In Wrightsville Beach Is Easier With A Professional Restoration Firm

High tide flooding is a common problem in areas close to beaches. If high tides coincide with coastal storms, the extent, and depth of flooding increase dramatically. Winds blowing towards land during such an event can push extra water inland, and rainfall could add water to the flood.

Due to rising sea levels, storms that did not cause serious impacts in the past can do so now, and the water can enter homes. If your home in Wrightsville Beach has flood damage, using water damage restoration services as early as you can is imperative. If water is left unattended for a lengthy period, moisture could seep in floors, furniture, walls, and appliances in your home, aggravating the problem even further. It is advisable to contact a professional restoration firm like SERVPRO for help. Our technicians can remove the water from your home safely and begin the drying process.

Our restoration specialists can clean up, repair, and restore your property quickly and efficiently. We have the training and advanced equipment required to remove flood water and harmful microorganisms like bacteria. We can work on different parts of your house simultaneously to complete the work quickly. We use equipment like submersible pumps to remove water that is more than two inches deep. If your home does not have large volumes of standing water, we can use shop vacs to extract it.

SERVPRO franchise professionals also use industrial grade air movers and dehumidifiers to dry out a flood-damaged structure effectively. Our technicians perform calculations to determine the number of air movers and dehumidifiers required to dry the affected areas. We ensure that the air moving equipment is not putting more moisture into the air than the dehumidification equipment is pulling out to ensure a balanced drying system.

Flooding can also cause mold growth and rusted pipes. We use moisture sensors to find the hidden flood damage problems and repair them during the restoration process. Our flood restoration services also include the replacement or repair of structural elements like ruined drywall and rotted wood.

If your home has flooded, SERVPRO of New Hanover can assist you to remove the water and dry out the affected areas. Call us at (910) 762-8180 for quick restoration. Our restoration services are thorough and can make the damage appear “Like it never even happened.”

Click here for more about Wrightsville Beach.

SERVPRO Provides Inspections, Assessments, and Mitigation for Flood Loss Situations in Wrightsville Beach

5/9/2019 (Permalink)

Storm Damage SERVPRO Provides Inspections, Assessments, and Mitigation for Flood Loss Situations in Wrightsville Beach Wrightsville Beach Stormy Weather Problems? Call SERVPRO for Flooding Removal and Cleanup

Repairing the Minor Effects of Flood Damage Marring Your Wrightsville Beach Property

Puddles of rainwater on your Wrightsville Beach property's floor can indicate problems elsewhere. While you might not have yet found these places with similar damage, SERVPRO can help by first locating them and then mitigating the situation. Restoration of damaged areas helps return your house to its pre-incident condition and makes things safe again.
 
If such puddles for flooding happen after a rainstorm passing through Wrightsville Beach, flood damage may have started slowly and steadily progressed over a long period. We can help with such situations by locating the affected materials. Once we find damaged places in your property, we can discuss with you different options that can provide you with the best cost-effective results.
 
Flood damage never really goes away, even if it remained minor and remained undetected. Dry rotting of your house's wood frame, damage to drywall pieces, warping of wooden trim, peeling paint and wall borders, as well as wallpapered areas, hinges and metal handles that rust for no apparent reason can all happen after slight flood damage. Then there is the issue of contaminated water leaving behind unwanted, and unhealthy microbes and debris.
 
An open door or window, as well as a leaky porch roof, out-of-alignment gutters, and many other reasons, can push rainwater into your home. Each time it rains, the damage caused by this can worsen and spread. SERVPRO 's ability to track down the places affected this way can easily show us what needs to be repaired to prevent future storms from causing additional damage. Often, merely resealing around window casings can do the trick.
 
Our team can help you by finding currently undetected damage, mitigating such areas, and preventing it from happening again. We want your home to look “Like it never even happened” and remain so, long after we finish the job. Achieving this requires that we also do the work that prevents future intrusions of water, protecting your home from any additional instances of flood damage.
 
SERVPRO of New Hanover also helps mitigate and prevent flood damage in the communities of Kure Beach and Figure Eight Island. Call us at (910) 762-8180 to discuss how we can help you protect your home from this and other kinds of deterioration.

Be prepared for storms, flooding, and hurricanes by clicking here.

Flooding, Cleanup, and Restoration by SERVPRO Make Wilmington Property Owners Delighted!

3/6/2019 (Permalink)

Storm Damage Flooding, Cleanup, and Restoration by SERVPRO Make Wilmington Property Owners Delighted! Wilmington Tropical Storm Damage--Call SERVPRO-The Experienced Recovery Team

Why Wilmington Homeowners Should Not Cleanup Flood Damage on Their Own

The minute there is an intrusion into your home by water, the clock starts ticking on the flood damage to your home. There are three designations for water: clean, gray and black. Flood water automatically falls into the gray or black water category due to the contaminants and debris picked up along the way.
 
Wilmington flood damage can be better mitigated the faster the water extraction begins. The Gray or Black Water has the potential to cause illness and is generally not safe for direct contact by the homeowner. SERVPRO technicians don PPE personal protective equipment and with their training and equipment reduce flood loss.
 
When you contact us, our certified technicians advise you what to do before we arrive and if you should remain in the home. We arrive onsite within four hours and conduct a thorough analysis of the water condition and affected areas so the best mitigation efforts can be implemented.
 
Water extraction is the primary goal for beginning restoration efforts against flood water. SERVPRO technicians have many resources such as submersible pumps and truck-mounted extraction pumps that can pull thousands of gallons of water from the home so the drying process can begin as fast as possible.
 
The next step involves both disinfecting and deodorizing. SERVPRO attempts to clean and restore affected possessions and removes items that cannot be saved through restoration efforts and get approval from the homeowner before removing items. An odor may remain in the home after drying, and we have multiple methods of effectively deodorizing your home. In some cases, more than one method may need to be applied to eradicate odors. From mechanical means like air scrubbers to foggers and deodorizing gels and pellets, we can provide solutions to enhance the indoor air quality.
 
SERVPRO of New Hanover knows you need flood damage cleaned up as fast as possible and it is not a job you should do on your own. That is why our emergency services are available to you 24/7, just call (910) 762-8180 and one of our certified technicians will begin the process of eliminating the water in your home and restoring it to preloss condition “Like it never even happened.”

Visit the River District by clicking.

Is Your Wilmington Home Prepared for Melting Snow?

11/28/2018 (Permalink)

Storm Damage Is Your Wilmington Home Prepared for Melting Snow? The water from this melting snowman can cause flooding. Is your home prepared?

Snow Melt Flooding Can Affect Multiple Wilmington Home

While many Wilmington residents might not consider the area to be prone to heavy snowfall throughout the coming winter months, there is a persistent threat of potential flooding from moderate snow mixed with heavier rains. With the winters often fluctuating between the two types of precipitation, melting snow combined with torrential rainfall can allow for flooding conditions to occur rapidly. Protecting your home is critical to avoid much costlier restoration in the future.

When you consider flood damages to your Wilmington home, many homeowners might agree that their property did not get as well constructed as they might have hoped to prevent water penetration. Many aging homes are susceptible to water penetration through blockwork foundations and crawlspaces, which can prove equally hazardous throughout a few days as minor flooding to the primary levels of the house.

Efficient extraction is critical to help preserve elements of your home that become exposed to the floodwaters. While you might get tempted to avoid the cost of professional assistance here, you should remember that runoff and flash flooding situations can bring all manners of contaminants and bacteria into the home along with the floodwaters, so removing it on your own could be hazardous.

Our SERVPRO professionals have effective equipment stocked on our Green Fleet vehicles for fast extraction and efficient drying of affected areas in your home. For substantial water loss situations where construction materials become compromised and overly damaged quickly, our licensed contractors can remove these areas individually to expedite reconstruction and build back services. Our in-house contracting abilities help us to provide comprehensive, cost-effective solutions for our customers.

Flooding can significantly damage to your home, and these problems continually worsen in the days to follow without appropriate mitigation tactics. This winter, like any, could present the possibility of snowmelt flooding throughout the region. Stay prepared with our SERVPRO of New Hanover rapid response team standing by to help. Call us anytime at (910) 762-8180.

Wilmington was colonized in the 1720s by English settlers. Click here for more information.

Last Minute Preparation for Hurricane Damage to Your New Hanover Property

9/11/2018 (Permalink)

Storm Damage Last Minute Preparation for Hurricane Damage to Your New Hanover Property Wilmington and New Hanover Area Residents Are Advised to Flee the Path of Hurricane Florence

Reinforce Your Home in the New Hanover Area Against Hurricane Florence and then Evacuate

While many in the New Hanover area have already sought out safe accommodations out of the path of the looming and growing hurricane approaching the coastline, many homeowners wonder what more they can do to protect their properties and to reduce potential restoration costs once the severe system passes through. Here are some things that you can still do to limit the damage that your home can sustain from the looming storm.

To fortify your New Hanover home from Hurricane Florence is to reinforce weak areas as best as you can. If you have resided in the coastal areas for many years now, you are likely already familiar with boarding up your windows if you do not have accordion shutters and similar approaches to prevent the conditions from getting worse while your house weathers the impending hurricane.

Another thing that you should consider as you set to face Hurricane Florence in the Wilmington area is that this is one of the worst storms that the area has seen for a long time. Tropical storms and severe weather systems might not be newsworthy through the average hurricane season; the Carolina coast government agencies are mandating that residents evacuate coastal counties in preparation for destructive forces. Seek a safe place to wait out the effects of the storm for you and your loved ones. Personal safety is of paramount importance.

Our SERVPRO team of professionals can help you to overcome any of the damages that your home might sustain during this severe event, and our emergency response team is available 24/7 to respond to the situation. As you return to your home when the situation is safer, our team of dedicated professionals can help you to assess the full scope of this damage and mitigate the situation from getting worse. This means pumping out standing water, moving and trying to preserve furnishings and possessions, drying out with dehumidification and sanitizing your home.

While you cannot avoid in many cases the kind of destructive damages that a hurricane of this size can produce in the area, you can rest assured that the right measures can get taken after the storm passes to clean up the mess and restore your property. Give our experienced SERVPRO of New Hanover emergency response team a call anytime at (910) 762-8180.

The Wilmington and New Hanover Areas Residents information HERE about Hurricane Florence.

Cleaning up Flood Damage in Elizabethtown Homes

8/26/2018 (Permalink)

Storm Damage Cleaning up Flood Damage in Elizabethtown Homes When flood waters rise in your home, contact SERVPRO quickly for drying out and remediation services.

Team SERVPRO Understands the Extent of the Flood Damage in Your House By the Category of the Water

Removing water from any Elizabethtown home can be a complicated process depending on the amount and how long it was in the residence. When the water comes from outside the home as part of a flood, there are additional problems for the homeowner and the restoration service.
 
Elizabethtown flood damage can involve much more than only physical destruction of property. SERVPRO restoration teams recognize that flood water is contaminated and usually falls into the Black category regarding precautions to take for safety, removal, and cleaning.
 
Flood water is determined as Black water since it contains water that has crossed over open ground, picking up what it can, and bringing it into a home. Often, this includes water and sewage from overwhelmed sewer systems, and whatever was in nearby creeks or rivers when they crest due to a storm.
 
SERVPRO technicians put on protective gear to include boots, gloves, and possibly masks, depending on the visual condition of the water as they approach it. Before entering the affected home, team members spray the surface of the water and nearby property with an anti-bacterial agent to reduce health risks.
 
Our teams do not pump out contaminated water from the home onto the nearby ground. If there is a nearby, functioning storm drain, they use commercial pumps to dispose of the flood water back into the sewer system. If there is no drain available, teams pump the water into a tank truck for disposal at a water treatment facility.
 
When there is Black water present, our team leader recommends immediate disposal of all carpeting. It is usually cheaper to dispose and replace them than attempting to clean and dry them. It is often the preferred option for many insurance companies as well.
 
With the water and carpets removed, team members spray the floors, walls, and any flooded property with the anti-bacterial agent. Since it is already difficult to dry and restore drywall, our recommendation for these panels is to remove and replace them as quickly as possible.
 
The presence of flood water also requires additional cleaning for wood flooring. Technicians check for water under the floorboards, and if they find any, spray the affected areas. They next use an air mover with a flexible hose to force warm air under the floor to dry it before splitting, cracking, or another warping can take place.
 
The goal of SERVPRO of New Hanover is to quickly restore flooded homes to a dry, safe condition after the water recedes. If you need our restoration services, call us today at (910) 762-8180 to schedule an inspection.

Click here for more information on the city of Elizabethtown.

Mitigation Of Flood Damage Restores Safe Conditions In Homes In Carolina Beach

7/30/2018 (Permalink)

Storm Damage Mitigation Of Flood Damage Restores Safe Conditions In Homes In Carolina Beach Conditions during a flood can become highly dangerous.

Mitigation Of Flood Damage

Conditions during a flood can become highly dangerous. Advisories state driving in such circumstances can cause vehicles to get swept away. This kind of situation arises because when floodwaters move through neighborhoods in Carolina Beach, they move with an incredible forcefulness.

The strength with which the water hits a Carolina Beach home can increase the amount of flood damage sustained. The interior structures inside your home can change the direction of the water after it comes in and this can cause more significant amounts of sediment to occur in different areas. Deposited sediment is only one aspect of damage caused by flooding.

SERVPRO technicians are highly skilled at professionally mitigating flood damage in all its possible forms. Removing sediment and other foreign materials is an easy task when it involves smooth surfaces. However, this task is nearly impossible to accomplish when it involves carpeting and other porous materials. We remove any carpets saturated by floodwater. Once we clean and dry the newly exposed flooring, we can bring in your home's new pad and carpeting.

Other areas of your home require the removal of materials. Drywall and other elements making up your home's walls can harbor microbes. Many of these microscopic pathogens can survive in barely damp conditions, making it crucial that we restore your home to an utterly dry state.

SERVPRO's Green Fleet arrives at your flood-damaged home carrying the equipment to get your property dry. We use air movers, extraction units of different types, air scrubbers, detection devices to locate and measure different things' moisture-content, heat-producing machines that raise the temperature which significantly increases evaporation rates, and various cleaning utensils and tools to make the restoration process steadily progress. We take your home from an absolutely unlivable condition and make it just "Like it never even happened." again.

Our technicians want to restore your home as quickly as possible so your family can move back home without any unnecessary delay after a flood. SERVPRO of New Hanover can make this happen for you. Contact us at (910) 762-8180 whenever your home sustains flood damage. We are always here to answer your questions and help guide you through this and other disasters.

Click here for more about Carolina Beach.

Remediating Water Damage in Wrightsville Beach After a Storm

6/30/2018 (Permalink)

Storm Damage Remediating Water Damage in Wrightsville Beach After a Storm Damaged roofing or siding can allow a great quantity of water to enter your home. Contact SERVPRO right away for water removal after a storm.

Team SERVPRO Has the Experienced Technicians and Effective Equipment for Water Removal After a Storm

Making up part of the North Carolina coast, Wrightsville Beach can take the brunt of any storm and come out the other end. That does not mean there is not clean up or other restoration efforts required once the rain stops.
 
Much of the Wrightsville Beach water damage comes from a storm lifting or pulling siding and roofing tiles off the home and then water blows in behind or underneath them. SERVPRO understands that, unlike a basic flood, or a plumbing failure, this can mean water intrusion from the attic down to the sub-floor and crawlspace.
 
In this situation, our first action is to split the response team and handle two tasks at once; remove the water and protect the home. Technicians bring in a commercial-grade pump to draw out any standing water and then switch to extraction wands for smaller amounts. The reasons here are to remove the source of further damage to the home and allow floors, carpets, floor trim, and drywall to begin drying as quickly as possible.
 
As they remove the water, other SERVPRO team members secure the home against further damage from rain and other storm effects. These specialists board up broken windows and use either plastic sheeting or plywood panels to cover holes in the roof and other damage to the walls along the roofline. These same actions to reduce water damage also protect homes from secondary problems like animal intrusions, trespassing, and looting after a storm.
 
Once the water is gone and the home secure, our teams reduce the effects already caused by the storm. They start with an inspection of the attic insulation for water intrusion. If the insulation, rolled or blown-in, is soaked from the storm, technicians remove it and then use dehumidifiers and air movers to dry the attic completely before new insulation can be brought in to replace it.
 
Moving down into the house, specialists examine walls and ceiling panels. If water has soaked in, team members remove and dispose of them since drywall is cheaper to replace than spend the labor hours attempting to restore them. If needed, the team uses the same air movers and dehumidifiers to dry the framing and wall cavities before installing new panels.
 
These actions are only the first steps SERVPRO of New Hanover takes to return every home to its original state after a storm. If you need us, call today at (910) 762-8180 to set up an inspection.

Click here for more information on the city of Wrightsville Beach.

What You Should Do When A Storm Causes Your Garage To Flood

4/3/2018 (Permalink)

Storm Damage What You Should Do When A Storm Causes Your Garage To Flood Living in a city situated near water always has the potential to lead to flood damage in your home.

Storm Damage In Your Garage

Living in a city situated near water always has the potential to lead to flood damage in your home. In the case of Wilmington, the city's unique geographic location adjacent to the Atlantic ocean makes it particularly susceptible to storms that start on the water. A hurricane sweeping in can cause heavy rain. While not all hurricanes lead to mass destruction, they can still cause flooding, and that water can bring a multitude of problems with it, even if it only floods the garage attached to your home. Fortunately, help is not far.

Our IICRC-certified technicians can quickly arrive at your Wilmington residence and remediate the damaging flood waters in your garage. Floods can carry dangerous wastes in their waters, such as sewage and pesticides. When a situation like this happens, it is vital that you leave the area and allow a professional to deal with that waters as they are not safe for human contact.

The first step to remediating the flood damage in your home is to remove the stagnant water. SERVPRO technicians can use powerful tools to remove the water from your garage as soon as possible to limit the amount of damage to the structure of your home. The water removal process includes using a combination of wet/dry vacuums and portable pumps that can swiftly drain the water from the impacted areas.

Once we have removed the water, we can begin to clean up the debris that the flood carried inside and identify any items that may have been ruined. Unfortunately, the waters that carry dangerous pathogens can make some of your belongings unsafe to keep. SERVPRO technicians can recommend what to keep and what to throw out, but the remaining decision is always yours. Afterward, we can begin to take the next necessary steps to dry out your belongings and your garage.

When a storm brings flood damage to your home, do not wait. Call SERVPRO of New Hanover at (910) 762-8180. We strive to work swiftly to bring your home back to its preloss state.

Click here for more about Wilmington.

Hurricane Flood Damage In Your Kure Beach Home

1/17/2018 (Permalink)

Storm Damage Hurricane Flood Damage In Your Kure Beach Home Hurricanes not only create wind damage to buildings in Kure Beach but also flood damage as the waters come in over the area.

Hurricane Flood Damage

Hurricanes not only create wind damage to buildings in Kure Beach but also flood damage as the waters come in over the area. Flood water from hurricanes contain high levels of raw sewage and additionally bio-hazards which need to be avoided at all costs. Hurricanes create tons of building rubble, debris, charred wood, ash, sot, massive flooding, extreme wind damages, and cause personal property damage.

Once the storm ends, and the flood waters recede, you are dealing with plenty of problems inside your Kure Beach home due to flood damage. SERVPRO is here to help clean up the aftermath when you give us a call, and we help you get your property restored in a timely fashion.

Because hurricane floodwater can be contaminated with hazardous chemicals and materials, our technicians always wear special protective outer clothing and goggles. Doing so prevents any cross contamination. We also advise you to remain out of your home until we can get the damage cleaned up and your home sanitized again.

To extract any standing water left in your home, SERVPRO techs use truck-mounted water extraction units, plus we put smaller, more portable units throughout the flooded areas of your home. Once all the excess water is removed from your home, we can begin checking for any hidden water and moisture.

Using digital moisture meters and cameras with thermal imagery, we find all of this hidden moisture so we can work on removing it, too. We must dry your home out to its normal moisture levels to avoid any further damage such as mold growth. Dehumidifiers and industrial fans are then used to remove the remaining moisture. These are monitored daily so we can ensure your home is drying quickly. The machines are rotated around the space as needed.

Once all the moisture is removed, we can begin the process of reconstruction and restoration. Anything that is salvageable we repair or move to a safer location to do so. If something cannot be repaired, we make sure it is replaced. We use the assistance of another professional for restoring any electronics or specialty items which we are not trained to clean.

SERVPRO of New Hanover takes their time to ensure that your home in Leland, Castle Hayne, or Carolina Beach is adequately dried and restored after a flood damage emergency. Contact us at (910) 762-8180 any time that you need our assistance.

Click here for more about the city of Kure Beach.

Reliable Options For Combating Flood Damage In Wilmington

11/22/2017 (Permalink)

Storm Damage Reliable Options For Combating Flood Damage In Wilmington Flood damage incidents are unpredictable, and as a resident of Wilmington, being prepared is vital.

Options For Combating Flood Damage

Flood damage incidents are unpredictable, and as a resident of Wilmington, being prepared is vital. During such a disaster, it is hard to know what to discard and what to restore. To make the right decisions, working with certified restorers is advised. These are professionals who have experience in such matters and are in a position to guide you on what needs to happen to avoid further losses.

Many risks are associated with flood damage disasters in Wilmington since at that time the flood water carries chemical toxins, mud, sewage, and bacteria. That requires service providers like SERVPRO to clean the affected structures and perform the necessary restoration procedures to put a business or a home back together. The trained restoration crew starts by inspecting the affected areas - normally subfloors, walls, and carpets - and choose the most suitable cleaning methods.

After doing the inspection, trained technicians make a list of the areas to clean and the ones to deodorize. Even when a small section of the carpet is affected, cleaning of the entire room is essential. The soil level of the carpet is looked at when selecting the method to clean it. That means light soiling, moderate soiling, and deep soiling will all require different cleaning methods.

Some contents might require repairs that need specialized procedures to return them to their preloss condition. When that is the case, contacting subcontractors is necessary as well as the needed scheduling. Upon completion of the work, inspection is done. It is a process that gives you confidence since companies like SERVPRO follow the local and state regulations in their working.

SERVPRO of New Hanover is a trusted industry leader that handles all flood, fire, storm and mold damage disasters. Call (910) 762-8180 to discover the many options you have when faced with a related disaster.

Click here for more about the city of Wilmington, North Carolina.

Care For Pets During Flood Damage In Wrightsville Beach

10/16/2017 (Permalink)

Storm Damage Care For Pets During Flood Damage In Wrightsville Beach SERVPRO Says to Prepare Your Pets for Flooding in Wrightsville Beach

Wrightsville Beach Storm and Pets--Preparation is the Key

Floods are dangerous for humans and animals alike. If you have four-legged companions, naturally you want to protect them when flood damage occurs. SERVPRO understands that the health and safety of their pets is a significant concern for many of our customers. That is the reason we have put together this short guide on how to care for pets in the Wrightsville area in the event of a flood or hurricane.

The best way to protect Wrightsville Beach pets during flood damage is preparation. Preparing ahead of time means you are ready in the event of a disaster and know what to do. Check out places that are used as flood shelters and make sure that they take animals (some do not.) Always keep a good stock of food and medicines for your pets on hand. SERVPRO suggests that you check The American Red Cross as a potential shelter site.
 
It is also wise to make sure you have a means of transportation. For most small animals or cats, a carry crate is ideal. Birds need a portable cage. Small dogs may also go in a carrier, or on a substantial lead.
 
Know what to do should your pet get lost, or if you are away from home during flooding. Ensure each animal is microchipped and has a collar with identifying information on it. Check whether friends or neighbors are willing to take in your animals if the evacuation order comes when you are away.
 
During a flood, if you are not evacuating, bring your pets indoors and keep them with you in the highest room of the house. Make sure they have access to fresh water (you may need to use bottled), food and dry bedding. Keep a favorite toy to hand – animals may become stressed and need familiar objects to help comfort them.
 
After the flood is over and it is time to return home, you may find standing water, or water damaged items, in your home. Put in a call to SERVPRO as soon as you can. Our IICRC-experts have pumps, dehumidifiers, air movers, moisture meters, and foggers on hand to deal with everything from water extraction to odor removal.
 
For help with the after-effects of a flood in Wrightsville Beach, Kure Beach, Elizabethtown and surrounding areas, call SERVPRO of New Hanover at (910) 762-8180 today.

For more information on this city please click here.

Using Storm Shutters to Prevent Flood Damage to Wilmington Homes

9/28/2017 (Permalink)

Storm Damage Using Storm Shutters to Prevent Flood Damage to Wilmington Homes Installing storm shutters is one way of reducing damage to your home during a storm.

Storm Shutter Options for Your Home

North Carolina and Wilmington are no strangers to the great damage wreaked by storms. You cannot prevent a storm from coming, but you can take steps to protect your home from subsequent flood damage and reduce costly repair bills. SERVPRO believes that preventing damage is of paramount importance.

One way of reducing the risk of flood damage to your Wilmington home is installing storm shutters over your windows. Storm shutters protect the glass from the onslaught of hard rain and powerful winds and thus reduce the risk of leaks or, even worse, broken panes. There are several types of storm shutters on the market.

Accordion shutters are fixed beside windows and open out accordion-style to cover them in the event of a storm. Because accordion shutters are a permanent fixture, there is no need to store them, and they are usually easy enough for one person to operate.

Bahama style shutters are louvered units that provide shade and shelter by propping them above the windows. Like accordion styles, Bahama styles are a permanent fixture, and easy to use. On the other hand, they are not as durable as some options, so are not suitable for every home.

Roll-down shutters are lowered either by hand or by pressing a button, depending on the model. Roll-down styles attach above the window, then lower and lock into place when needed. They are pricier than some models but are very strong and also double as a burglary deterrent.

Storm panels are a non-permanent option. The panels are made of corrugated metal for maximum strength, and are put up and bolted into place in times of need. Storm panels are an inexpensive option, and many homeowners like the fact that they are removable when not in use. On the other hand, storm shutters are harder to handle than other models.

Your budget, your needs, and even the look of your home all determine which system is best for you. One thing is for sure, though: In the event of storm damage to your home, SERVPRO is on hand to help. Our IICRC-certified technicians arrive equipped with pumps and extraction tools to rid your home of water, and air movers and dehumidifiers to reduce humidity and restore your home “Like it never even happened.”

For help with flood cleanup in Carolina Beach, Leland, Elizabethtown and surrounding areas, call SERVPRO of New Hanover at (910) 762-8180 today.

Click here for more information about Wilmington.

Readying for Hurricanes in Carolina Beach

2/13/2017 (Permalink)

Storm Damage Readying for Hurricanes in Carolina Beach Inspection and preparation before a storm are key to preventing damage afterwards. Call SERVPRO to discuss.

SERVPRO Technicians are Trained to help You Get Ready for a Storm


Readying up for hurricane season is a tradition familiar to many in the Southeast. In some regions such as Florida, hurricanes are so frequent as to be a seasonal factor of life. The entire region, however, is still equally vulnerable to these potentially devastating storms, especially the Carolina coasts. Getting ready for these destructive and potentially dangerous storms could save you thousands of dollars in restoration and repair costs. That is if you are willing to get serious about hurricane preparation, do your homework and safeguard your home with these preventative measures.
 
Get the Property Inspected
 
Getting your property inspected by a certified company like SERVPRO could save you from catastrophic flood damage in Carolina Beach in the next hurricane. Certified inspectors can identify problems even if they are hidden and obscure, reaching and reacting to them before the ravaging floodwaters get a chance to. Inspectors may also find other risks and points of damage you may not even know about, such as mold growth. Although you may be worried about the costs of inspection and any repairs done after it, this insurance is a far smaller cost than an unmitigated hurricane wreaking havoc.
 
Get Leaks Patched
 
Leaks may be a minor concern for you normally, but they become significantly more pressing when a hurricane is about to hit. Leaks in your home can allow high winds and rain to blast in, soaking the area around the leak. Getting SERVPRO to repair leaks around your home may be a worthwhile investment, before the next big storm hits and takes advantage.
 
Storm Windows and Doors
 
Some homes, especially older and cheaper ones, may lack suitable storm windows. Upgrading built-in windows or investing in a strong set of storm windows is a must in this case, as otherwise, they may easily shatter under impact or simply heavy wind and hail in the storm.
 
SERVPRO of New Hanover has been helping local families to get their homes through hurricane season for years. If your home needs inspection, repairs, or damage restoration, give us a call at (910) 762-8180.

Flood Damage Follows Tropical Storms Affecting Castle Hayne

12/21/2016 (Permalink)

Storm Damage Flood Damage Follows Tropical Storms Affecting Castle Hayne When a tropical storm or hurricane bears down on a community, water can enter your home from a wide range of sources.

Castle Hayne Tropical Storm Flood Damage

Located a few miles from the ocean and bounded by the Northeast Cape Fear River, our community just north of Wilmington contends with flooding when the weather conditions align. The lower levels of your home may fill with water, contamination being a potential issue. Because of the complications dirty water in the lower levels of your home can bring, be sure to contact SERVPRO immediately after the water infiltrates. It is extremely important that professionals assess the quality of water soaking your walls and flooring before a decision is made to try either to restore them or to remove them because of concerns about potential biohazards and microbial growth. 


When a tropical storm or hurricane bears down on a community, water can enter your home from a wide range of sources. The rain often measures more than 12 inches and flood damage can spread to Castle Hayne from the ocean or the river. Rainwater is relatively clean, but the waters from rivers, streams, and the ocean usually must be considered as infectious waste. The storm surge can contain water that has raw sewage, dead animals, and a random mixture of chemicals and toxic wastes. As the water seeps or rushes into your home, it can also loosen building materials within your house that pose dangers such as asbestos in insulation and pipe or furnace coverings. If you store paints, pesticides, and cleaning agents in the basement, the contents of cans and bottles can leach into the standing water in your home.

Because this mix of water can be so dangerous to you and your family, a do-it-yourself cleanup is strongly discouraged. SERVPRO technicians have the experience and the specialized training and equipment to guide you through a difficult clean up. We will assess the danger of retaining items that are porous and unlikely to be satisfactorily disinfected. Carpeting and upholstered furniture are usually considered too risky to keep. These and other items that have absorbed contaminated water will be discarded according to local codes while non-porous structures and contents will be professionally treated with proper products to abate the danger of contamination. If possible, you and your family will be barricaded away for the areas of your home that contain toxic waste as we clean and remove articles. If containment is not possible, we recommend a temporary evacuation while we manage the flooded areas.

 

Locally Owned Company with National Resources

When contaminated flood waters threaten your home SERVPRO of New Hanover can help you make the best decisions to restore your home to pre-loss condition. Call us at (910) 762-8180 as soon as possible after the waters enter for the best outcome.

 

Storm and Flood Damage in Carolina Beach

11/19/2016 (Permalink)

Storm Damage Storm and Flood Damage in Carolina Beach Protect Your Carolina Beach Castle from Flooding with SERVPRO's Help

SERVPRO Is Here to Help with Flood Damage Services

Flooding may be inevitable living on the coast like we do, but that doesn't mean the extreme damage may not be preventable or at least reduced. Inspecting your home before the next storm is a big step to keeping your home intact and maybe even dry in spite of what the next storm can drop on us.

At SERVPRO, we do our best to minimize flood damage to Carolina Beach homes. Like Freeman Park, we may be smaller than many of the surrounding towns and cities, but that just makes each of our neighbors more important and valuable. Once you call us, there's nothing we won't do to help.

Our inspectors are extensively trained and certified to help keep your home water free and dry. They will make a note of every possible source of water damage. This assessment includes damaged rain gutters and downspouts that need to be repaired or replaced as well as unsecured pipes that can be battered around in a storm until they break or burst, sending, even more, water into an already affected area. Once our inspection is completed, you will be given a copy of our recommendations along with a price list for each service. This is general to offer you an overview. We can also assist with insurance paperwork.

When the storms do strike our community, we are ready for it. Thanks to having a national support network, our local franchise can maintain a 24-hour response team with the best equipment available in the restoration business. Once you call, we can be at your home within a few hours and can start the job within minutes after arriving. Using our extensive inventory of pumps and other water removal equipment, most standing water can be extracted in less than a day. Next, our technicians will deploy a series of fans and dehumidifiers to finish the drying process. The fans are designed to increase the flow of air over carpets, drying them before mold has a chance to grow. The dehumidifiers are designed to draw water from nearby walls and ceilings to prevent rotting of tiles and drywall.

SERVPRO of New Hanover is locally owned and operated. Restoring your homes isn't merely a set of businesses transactions. You are our neighbors and fellow members of the community. Call us today at (910) 762-8180 to schedule a free inspection.

How Thousands of Wilmington Properties Are Cleaning Up After Hurricane Matthew

10/13/2016 (Permalink)

Storm Damage How Thousands of Wilmington Properties Are Cleaning Up After Hurricane Matthew SERVPRO Helps Wilmington Recovery from Hurricane Matthew

SERVPRO Is a Key Player In Hurricane Recovery and Restoration

Hurricane Matthew certainly isn’t the first monster storm to hit the southeast coast of America, but it has left residents in pieces all the same. The thing about natural disasters is that, when they do strike, all you can take to safety is yourself and your family. It doesn’t matter how carefully you board up the windows and doors of your home; the water can get in. The horrific Cat 5 winds can tear off roofs, exposing the exteriors to driving rain and flying debris.

So, knowing how to deal with the aftermath of the hurricane in Wilmington is the best weapon that you have. Fortunately, SERVPRO is in your area and have the heavy duty equipment, tools and expertise needed to carry out emergency repairs. Our team of highly skilled IICRC technicians is ready to help you take back control and make sure that storm damage doesn’t claim your home. Our goal is to make it "Like it never even happened."

If your property has been hit by Hurricane Matthew, it will need a specialist response. Floodwater can contain dangerous contaminants, such as pathogens, fecal matter, pesticides, fertilizers, and so forth. It is essential that only trained storm damage restoration experts execute the recovery. Keep reading to find out how SERVPRO safely deals with contaminated water in flooded homes and businesses. We have on standby, SERVPRO Emergency Response Teams that are grouped franchises that can cooperate with local, catastrophic disasters on a national level.

Assess and Identify Immediate Hazards
The first step is inspecting the building. Safety clothing is (PPE) needed for this to protect the technicians from any dangerous bacteria in the water. Floodwater also commonly contains toxic materials like lead and asbestos, which makes it doubly important that only trained experts enter. They will be looking for immediate hazards like hanging rafters, broken floor joists, glass from windows and mirrors, and protruding pieces of furnishings.

Removal of Standing Water
Once the area has been inspected, industrial extractors can be brought onsite to start removing significant volumes of water. This process will continue until all of the standing water is gone from the building. Typically, there is a loss of power and our trailer mounted, and portable generators provide the drive for the pumps. This will leave the damaged contents, which will then have to be assessed a second time. In most cases, storm damage requires soft furnishings, carpets, and other porous items to be safely discarded according to local codes. Black Water saturated materials are typically non-salvageable.

Disinfecting and Cleaning After Validated Drying
The property can then be thoroughly disinfected with industrial strength cleaning products. This is a necessary part of eliminating bacteria, mold spores, and any remaining contaminants and making sure that there aren’t any nasty germs or irritants left in the air, on walls, or in floors. Residents are expected to wait until this stage is complete before they enter the home or business. The SERVPRO team will let you know when it is safe to be inside.

The removal of contaminated floodwater is a complicated process, and it should only be handled by those with proper training. SERVPRO of New Hanover is a locally based business, so we can respond to emergency calls and be onsite quickly. Call us 24/7 at (910) 762-8180.