Fire Damage Repair and Restoration

Fire, as the famous saying goes, is a bad master. The recovery process that follows an incident can have different short-term and long-term implications depending on the restoration steps taken. SERVPRO of New Hanover offers you the necessary assistance during cleanup and restoration of your property to its preloss state. Our crews help inspect the level of damage and create a list of salvageable and non-salvageable items on a CCIS, Contents Claim Inventory Service report, required by insurance adjusters.

We understand the need for quick reaction in the aftermath of a blaze. Our IICRC certified technicians help save time by removing and disposing the charred residues from a fire before they cause additional damages such as staining or corrosion of surfaces. We also stand by our pledge to return our client’s call within an hour.

We aim to address all issues after a fire, which is why we invest in the latest technologies like hydroxyl generators and HEPA filtered air scrubbers with activated charcoal to deal with foul odors. We also use soda blasters, which remove smoke damage on materials such as ceramic, stone, glass, brick and wood without causing further damage. As FSRT certified restorers, our crews are continually trained on how to combine technical procedures with practical approaches when managing fire damage.

Have Questions? Call Us Today – (910) 762-8180

Why Choose SERVPRO of New Hanover?

fast response to fire damage

We’re Faster to Any Size Disaster 

SERVPRO of New Hanover is dedicated to responding immediately to your Wilmington fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost.

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highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

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fast fire damage cleanup

Our Restore vs. Replace Mentality

We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

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Locally Owned Company with National Resources

SERVPRO of New Hanover is locally owned and operated—so we are part of the Wilmington community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large-scale disasters.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (910) 762-8180