Fire Damage Repair and Restoration

Fire, as the famous saying goes, is a bad master. The recovery process that follows an incident can have different short-term and long-term implications depending on the restoration steps taken. SERVPRO of New Hanover offers you the necessary assistance during cleanup and restoration of your property to its preloss state. Our crews help inspect the level of damage and create a list of salvageable and non-salvageable items on a CCIS, Contents Claim Inventory Service report, required by insurance adjusters.

We understand the need for quick reaction in the aftermath of a blaze. Our IICRC certified technicians help save time by removing and disposing the charred residues from a fire before they cause additional damages such as staining or corrosion of surfaces. We also stand by our pledge to return our client’s call within an hour.

We aim to address all issues after a fire, which is why we invest in the latest technologies like hydroxyl generators and HEPA filtered air scrubbers with activated charcoal to deal with foul odors. We also use soda blasters, which remove smoke damage on materials such as ceramic, stone, glass, brick and wood without causing further damage. As FSRT certified restorers, our crews are continually trained on how to combine technical procedures with practical approaches when managing fire damage.

Have Questions? Call Us Today – (910) 762-8180

Why Choose SERVPRO of New Hanover?

fast response to fire damage

We’re Faster to Any Size Disaster 

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Wilmington home or business. A faster response helps to prevent secondary damage and to reduce cost.

Learn More

highly trained fire damage restoration technicians

We’re Fire and Water Damage Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques, and we have the experience and specialized equipment to quickly restore your property.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Learn More

fast fire damage cleanup

Our Restore vs. Replace Mentality

We focus on restoring versus replacing because restoring the affected areas of your property is substantially less costly than demolishing and replacing those areas. This “restore first” mentality also allows us to get your home or business back to pre-fire condition quicker and with less disruption.

Learn More

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of New Hanover is close by and ready to respond to your smoke or fire damage emergency. We are proud to be an active member of the Wilmington community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (910) 762-8180