Recent Posts

Where Might Mold Damage Happen in Your Wilmington Store?

4/22/2021 (Permalink)

Hand peeling back wallpaper to expose mold. Mold can be off-putting to visitors to your store. SERVPRO can remove the mold and restore your business.

Wilmington Store Owners Advised to Stay Ahead of Mold Damage

As a business owner, you must keep on top of repairs and cleaning at your premises. This attention to detail is critical when you run a store – you do not want your customers to find your shop unwelcoming or, even worse, dirty. Unhappy customers will not come back, and they might leave you bad reviews that give you an unpleasant reputation. 

Mold damage in your Wilmington store is something of which you need to be aware. If you are not already carrying out regular mold inspection, we suggest you start now. The most important places to check are:

  • Wet areas such as bathrooms and kitchens.
  • Dark areas such as storerooms or crawl spaces.
  • Spaces with a lot of organic material for mold to munch on, such as food or fabric stocks or areas with curtains, drapes, or paper products.

If you see fungus growing anywhere, call SERVPRO immediately for mold removal. We seal off the damaged area to prevent further spread and use industry standard HEPA vacuums and antimicrobial agents to deal with the situation. 

For mold damage cleanup in your office, call SERVPRO of New Hanover at (910) 762-8180.

What Happens to Electronics During Fire Cleanup in Wilmington Offices?

4/14/2021 (Permalink)

Outside corner view of office Soot is corrosive to electronics. SERVPRO has cleaners and knows how to restore your business.

SERVPRO Helps Wilmington Businesses with Fire Cleanup

The cost of fire restoration can run high for businesses. As well as replacing damaged equipment and cleaning smoke-stained carpets or drapes, there is the cost of replacing furniture or office tools destroyed in the blaze. 

If you need fire cleanup in your Wilmington office, you might well be concerned about your office electronics. If a device such as a printer, computer, tablet, or kitchen appliance suffers fire damage, we most likely cannot salvage it. However, it is sometimes possible to save soot-damaged electronics if we:

  • Act quickly – soot is corrosive, and the longer the soot is present, the less chance of saving the device. Fortunately, we are Faster to Any Size Disaster.
  • Call in supporting experts – we can liaise with trained electricians who will assess, clean, and make your electronics safe if possible.
  • Check the device has not been tampered with – tampering with soot-damaged electronics can be dangerous, so please do not touch them while waiting for us to arrive.

For smoke damage cleanup in your office, call SERVPRO of New Hanover at (910) 762-8180.

When Is Hydroxyl the Best Choice for Wilmington Water Damage?

4/8/2021 (Permalink)

SERVPRO restoration equipment being used on wood floor. Water damage can cause odors. We have the equipment to remove the odors and restore your home.

SERVPRO Deodorizes Wilmington Homes After Water Damage

A lovely port town in North Carolina, Wilmington boasts a population of 123,744. Wilmington has a strong history! It was a crucial part of the resistance to the British during the Revolutionary War. By the time of the Revolution, Wilmington already had a reputation as a busy and prosperous port town, with an economy built on lumber and Naval stores. 

When British Parliament passed the Stamp Act in 1765, levying more taxes against British colonies, there was strong opposition in Wilmington. Hundreds of residents gathered on the streets chanting “liberty, property, and no stamp duty!” Local officials, when seeing the flying banners and heard the beating drums, decided to stay safely away from the crowd.

Wilmington continued to grow strong in the nineteenth century, with gas lamps and a new town hall in the city. During the Second World War, Wilmington was home to the North Carolina Shipbuilding Company. Folks employed at the plant built 243 in five years as part of the government’s emergency shipbuilding program. 

Visitors can see USS North Carolina (BB-55). She is the lead ship of the North Carolina class of fast battleships and the first ship of her kind built in the United States. There is a walkway all around the boat so visitors can see this historic boat from all angles.

From Ships to Cinema

Wilmington is not just famous for its shipbuilding history. It is also home to EUE / Screen Gems, the largest production company outside California. The facility includes a 37,500 square foot “dream stage,” a vast column-less structure, which contains a 90,000-gallon special-effects water tank. Many well-known movies, shows, and even adverts have been filmed at the Wilmington Studios, including: 

  • One Tree Hill
  • Dawson’s Creek
  • The Crow
  • Ironman 3
  • The Conjuring

Arts and Culture in Wilmington

As well as a famous ship and a well-loved movie studio, Wilmington has plenty of other arts and culture spots to entertain you:

  • Cape Fear Museum of Science and History is the oldest history museum in North Carolina. Explore North Carolina’s natural history, flora, and learn about the human history around Cape Fear. There is even an exhibit dedicated to Michael Jordan.
  • Cameron Art Museum is located beside the historic site of the Battle of Forks Road. It showcases a range of pieces by artists working in many different mediums.
  • The yearly North Carolina Azalea Festival is dedicated to these beautiful plants, and a local girl is crowned Azalea Queen!

When do We use Hydroxyl During Water Cleanup?

When it comes to water damage repairs, odor removal is critical. SERVPRO understands that your home will not feel like yours again until it smells fresh. 

Part of our water removal services is deodorizing after. One technique we sometimes use is hydroxyl generators. The generators break down the volatile organic compounds that cause bad smells. We use hydroxyl when:

  • We need a way of deodorizing that is safe for use around plants and fish.
  • We need to work in a wet area, where an ozone generator might cause damage or bleaching.
  • We are dealing with a range of odors, as hydroxyl works for many different smells. 

For a water cleanup service that leaves your home smelling good, call SERVPRO of New Hanover at (910) 762-8180.

How Can You Remove Harsh Fire Odors in Wrightsville Beach Businesses?

3/19/2021 (Permalink)

Smoke and soot on wall Fires create smoke odors that are difficult to DIY remove. SERVPRO is equipped to remove fire damage odors. Call us today!

Our Technicians have Leading Products and Equipment to Overcome Pungent Burning Odors 

Post-fire recovery for Wrightsville Beach homes and businesses is often more challenging than many people understand as loss effects spread fast after extinguishment. Odors can often be one of the final restoration elements to return a business to preloss condition after a fire, but this requires multiple products and devices to complete. A thorough damage assessment of the structure can identify where open-air odors and trapped smells exist that require removal. 

How Can We Deodorize Your Wrightsville Beach Business After a Fire? 

The right deodorization and neutralization approach depends on the severity of the damage and the type of combusted materials in Wrightsville Beach. Harsh odors make regular operation impossible, so removing these smells is essential to returning your facility to its standard function. Some of the deodorizing equipment includes: 

  • Thermal foggers
  • Hydroxyl generators 
  • Ozone machines 
  • HEPA filtration products with added charcoal filters
  • Strategically placed odor-killing pellets

Getting your business back in business is a priority of our SERVPRO of New Hanover team. You can reach us 24/7 to help at (910) 762-8180. 

Can SERVPRO Help with Post-Flooding Repairs?

3/12/2021 (Permalink)

Large trees fallen and resting on homes causing damage. As we enter the spring and summer storm season, know that SERVPRO is always on call for any damage your home incurs.

Flood Damage can Often Require Repairs and Reconstruction for Wilmington Properties

Wilmington can be one of the many North Carolina communities that find themselves in the immediate path of violent storms making landfall on the Atlantic Coast. The destruction of high winds and torrential rainfall can have a devastating effect on homes and businesses throughout the region, often allowing for flooding once vulnerabilities in the property's roof or exterior become exploited. 

Can SERVPRO Complete Post-Flooding Repairs and Reconstruction? 

A thorough assessment of the impact of flood damage in Wilmington homes is the first step in choosing the best mitigation and restoration options to overcome it. With a general contractor license and more than 50 years of experience, we can offer repairs and reconstruction services often necessary after floodwater penetration. Some of the ways that our SERVPRO team can help your home or business include: 

  • Roof repairs
  • Foundation patching
  • Crawlspace reconstruction
  • Crawlspace encapsulation
  • Controlled demolition

No matter how destructive flooding can be, our SERVPRO of New Hanover team can help. Call us today at (910) 762-8180. 

Protecting Wilmington's Historic Properties with Water Removal Services

3/4/2021 (Permalink)

SERVPRO restoration equipment stored inside SERVPRO storage facility. Water damage? We’ve got you covered. We have the equipment necessary to restore your home.

We can Provide Prompt Water Removal to get Thorough Drying Started Fast in Area Landmarks

As a state that has been around long before the Revolutionary War, North Carolina and Wilmington both feature structures and homes constructed centuries ago. Historians and those enthused by colonial times can find many attractive places to visit and study when traveling to our city. For the simplicity of protecting multiple properties simultaneously and preserving entire neighborhoods, we have numerous districts of historic properties featuring multiple sites close together. This also adds a layer of convenience for those looking to study different eras of architecture, as these various districts are often slices of modern architecture of their times.

Historic Sites of the Greater Wilmington Area 

Because much of the city's protected properties exist in districts and divisions, it can be more comfortable for tourists and historians to travel from one area to the next without multiple detours. There are hundreds of homes and commercial properties spanning centuries, including:

  • Brookwood Historic District – This is a predominantly residential area of Wilmington that features 166 protected sites under the canopy of historic protection by the district.
  • Fort Fisher – At one time, this was a prominent foothold for the Confederate Army. Now, it has become a protected historic site by the state, including the main fort areas, the visitor center, and a museum.
  • Market Street Mansion District – This district features four distinct early 20th century dwellings and Georgian Revival and Classical Revival styles. Each of these protected plots ranges in age from 1907 to 1917.

  • Delgrado School – Constructed in 1914, this building has become a long-standing example of Classical Revival style architecture with a red brick veneer and low-pitched gable.

Preserving the Past and Securing the Future

Many organizations operating in Wilmington and its surrounding areas seek to preserve and protect these historic properties as much as possible. In many cases, this could mean renovations and repairs as the structures degrade. However, it can also mean efforts to get more of these long-standing structures on the National Register of Historic Places to prevent demolition and repurposing.

Water Removal Services in Wilmington Homes 

One of our SERVPRO team's main focuses, when disasters occur, is water removal for Wilmington homes. Standing surface water can be destructive to the property, allowing the deterioration of exposed materials and more challenging dragging obstacles in the immediate future. To accomplish this, we utilize multiple tools simultaneously to overcome various severities of water damage effects.

Depending on the depth of standing water, we can deploy specific extractors and removal equipment. Submersible pumps feature the most significant discharge capacity, while smaller options can be more versatile. Extractors include: 

  • Wet Vacuums
  • Self-Priming Trash Pumps
  • Truck-Mount Extractors

Getting mitigation started as soon as possible for your property can reduce total loss and make restoration more efficient. Our SERVPRO of New Hanover team can help however you need when you call (910) 762-8180.

Need Wilmington Mold Removal Technicians?

2/18/2021 (Permalink)

Heavy mold damage on wall by window The areas around windows are a common place for mold to grow. Inspect this area often.

SERVPRO Trains Wilmington Pros for Mold Remediation

Mold damage has already had an extensive amount of time to damage property by the time it is visible on surfaces such as drywall, upholstery, or carpet. Property owners need professional care to ensure their homes are safely returned to a pre-disaster state.

Wilmington homeowners seeking mold removal services can call their local SERVPRO any time of the day or night, including weekends and holidays, for emergency-response remediation and restoration.

Odor Control for Mold Remediation

SERVPRO professionals use a wide array of odor control strategies to eliminate microbe-related odors from a property, including:

  • Removal of unsalvageable, mold-damaged items with the permission of homeowners and insurance adjusters, including damaged drywall and carpet
  • Remediation of microbial growth and odors by applying EPA-registered biocides
  • Vacuuming dry mold spores with commercial-grade extraction tools and manual cleaning methods

Fogging equipment, trays of scented granules placed near ventilation intakes, and time-release pellets can address various odor sources in a residential mold damage scenario.

SERVPRO of New Hanover offers mold removal for homeowners who call (910) 762-8180.

Need Emergency-Response Fire Damage Restoration Services?

2/15/2021 (Permalink)

Fire damaged kitchen; smoke and soot on walls and ceiling SERVPRO’s cleanup and rebuilding services restored this kitchen after fire damage.

SERVPRO of New Hanover Provides Fire Cleanup for Wilmington Homes

Fire damage situations, particularly in kitchens, are grossly underreported each year. However, the smoke and soot accumulation from such disasters can create long-terms damages to structures and appliances that are challenging to address in full of consumer-grade products.

SERVPRO provides comprehensive cleanup and rebuilding services for Wilmington homeowners requiring fire damage restoration. This service is available 24/7 and can begin within hours of initial contact.

Dealing with Kitchen Fire Protein Residues

Fires caused by cooking meat, poultry, or fish add an extra layer of difficulty to the cleanup process with burnt proteins. The residues from these byproducts can be characterized as:

  • Greasy to the touch
  • Foul-smelling compared to other soils
  • Lacking color but can stain surfaces over time

SERVPRO techs use enzyme digesters to convert these proteins into water-soluble byproducts that are odorless and easy to clean, which allows for more of your belongings to be salvaged after a kitchen fire.

SERVPRO of New Hanover provides emergency-response fire damage restoration when homeowners call (910) 762-8180.

Commercial Water Removal in Wilmington Businesses Needs Help Fast

2/9/2021 (Permalink)

Multiple SERVPRO vehicles parked in parking lot with several commercial building in background. Each vehicle in our Green Fleet is fully stocked with restoration equipment and ready to handle your commercial water damage.

Local Wilmington Property Owners Trust SERVPRO With Commercial Water Removal

Due to the frequency of hurricanes and intense storms in the Wilmington area, flooding and water damage to properties is not unusual. Besides the cost of replacing building materials and articles ranging from office furnishings, cubicles, and computer equipment, there is also another danger that crops up. 

Phony Mitigation Companies

When a commercial property needs assistance after water enters the premises, the business owner may not perform their due diligence on the company they are hiring for water removal and restoration. After Hurricane Florence, some fake companies targeted small mom and pop businesses and elderly residents, knowing this sector has little means to pursue them in small claims court. The companies usually talk property owners, both commercial and residential, into obtaining SBA loans to pay for the work done upfront with the promise of reimbursement later "when insurance pays the claim." 

With Wilmington in a high-risk area for hurricane activity, property owners should regularly maintain structures to ensure they remain as watertight as possible. Ninety hurricanes have impacted the city since records began getting kept in 1930.

Protection for Commercial Properties

An investment that many business owners make is installing environmental monitoring devices. There are many different types of equipment to choose from, including: 

  • Devices that monitor for elevated humidity indicating water on-site from outside sources
  • Smoke and fire detectors
  • Ecosystems that monitor plumbing for any leaks 

Each of these monitoring equipment types gives the benefit from immediately notifying designated parties, so there is never a delay in addressing events that occur within the structure. Many insurance companies provide discounts for coverage when approved monitoring devices get installed. 

What Types of Commercial Water Removal Occurs in Wilmington Most Frequently?

Water damage and flooding occur in this area of North Carolina in several ways. Its proximity to the Atlantic coast leaves it vulnerable to surges from 

  • Hurricanes and tropical storms.
  • Beavers, which are a nuisance and pose a problem damming up necessary drainage routes.
  • Plumbing issues, which can cause significant damage to a structure.

One of the biggest problems with commercial water removal in Wilmington businesses is the issue does not always get caught promptly. When water problems happen during weekends or holidays, although SERVPRO is available 24/7, the cleanup may get delayed until it gets discovered when the business opens on Monday morning. 

The closed conditions can intensify the interior humidity and damage items that never encountered water. The most at-risk articles are electronic equipment and data centers. During the scoping phase of the water damage restoration services, SERVPRO technicians move out items to a safe and secure area to ensure they remain undamaged. If there are any questions regarding electrical or computer devices, the techs can bring in an industry professional to perform an inspection and ensure the items are safe to operate. 

When local Wilmington properties need commercial water removal, they trust SERVPRO of New Hanover at (910) 762-8180. The certified techs arrive quickly for any size restoration services required. Our team's business is to keep you in business.

Get Ready for the Wilmington Antique Show & Sale

1/26/2021 (Permalink)

Antique time pieces (hourglass and antique clocks) SERVPRO’s commitment to the customer is timeless. We continually train and procure the best equipment to restore your home.

The Wilmington Antique Show & Sale is Coming to the Coastline Conference and Event Center

As one of the oldest antique showcases in the state, nothing is quite like the Wilmington Antique Show and Sale display. This event occurs once a year, and it is your chance to see over 25 antique dealers that come in from various states. You will find items like primitives, English and Early American furnishings, jewelry, glassware, silver, and much more during this showcase. Not only will there be vendors and appraisers, but there is also a silent auction and restoration resource providers available for consulting. This event is presented through North Carolina Jr. Sorosis and North Carolina Sorosis.

  • Dates: Friday through Sunday, January 29th through January 31st, 2021
  • Times: Friday and Saturday - 10 am to 5 pm, Sunday 11 am to 4 pm
  • Location: Coastline Convention Center, 501 Nutt Street, Wilmington, NC
  • Cost: $10 per person; admission is valid for all three event days

SERVPRO of New Hanover is pleased to support the local community for such exciting events. When you have issues after a storm, do a quick search for the ‘best flood companies near me,’ and our name will be at the top of the list. We are available 24/7 so that you have a team at your door faster to restore your home to preloss condition. Call (910) 762-8180 when you need us!