Recent Posts

What is the Best Way to Clean Fired Damaged Fabrics in Wilmington?

1/20/2020 (Permalink)

Fire damaged garage.  SERVPRO van in driveway. Our Green Fleet is standing by to restore your fire damage. Call us today!

Fire Damage Restoration in Wilmington Often Requires Restorers to Clean Fabrics

Any time something burns inside a building, including your Wilmington townhome, the smoke created by the blaze can spread throughout your entire structure. Smoke rises with the heat and then attaches to cooler surfaces and possibly causes extensive fire damage. Once gases from the burn touch other surfaces in your home, they can leave behind soils and soot residues when the partially combusted particles return to their solid-state.

Smoke can travel through every room inside your townhome complex and cause issues inside your unit. Many fire damage projects in Wilmington require a large amount of cleaning and soot removal efforts during the restoration process. Since blazes put off different types of smoke based on what they burn, our SERVPRO technicians can utilize a variety of methods to clean every surface inside your dwelling. When we first arrive at your residence, one of the first steps we take is to test clean any of your building materials and contents that got negatively affected. Before beginning any restoration procedures, we figure out what we can save with cleaning and which soot removal techniques work best for each item.

During some situations, items inside your home like your carpets or upholstered furniture can get negatively affected by soot residues and soils. When cleaning residues from fabrics, our SERVPRO technicians can utilize a variety of methods based on the types of soot present. For example, carpet inside your home can often be restored through cleaning because heat rises during a fire. In some cases, though, the carpets can collect the fallout of burnt smoke particles from the air.

When cleaning carpets, we first start by dry vacuuming the affected area. Vacuums equipped with high-efficiency particulate air or HEPA filters can be useful when removing light soot residues from fabrics. If the soot residues have soaked deeper into your carpet, we can clean your carpets with detergents and deodorizers.

If any of your upholstered items in your home, such as your couch or recliner chair, get damaged, we can often remove the residues with dry cleaning methods. Dry sponges or vacuuming can also get soils from upholstered furniture if the soot is only on the surface. In some scenarios, soot residues can cause your furniture to stain. When this occurs, we can clean the items with a one percent chlorine bleach cleaning solution to remove the staining.

If you ever notice soot residues or soils present inside your townhome after something burns, call SERVPRO of New Hanover at (910) 762-8180 24/7. We're Faster To Any Size Disaster.

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Strategic Deployment of Air Movers to Dry Flood Damage throughout your Wrightsville Beach Home

1/15/2020 (Permalink)

SERVPRO equipment on the floor of a home. Wrightsville Beach we have the equipment your home needs after a flood damage.

Let SERVPRO help limit the losses in your Wrightsville Beach home after a flood damage.

 Large residences can suffer inexplicably from flooding situations. As weather alerts reach their peak, this period of winter poses a threat of flash flooding to your home. Flash floods can travel at up to nine feet per second, picking up mud, gravel, or rocks. The speed, weight, and force of rushing water can break through doors or windows, rapidly flooding the lower levels while leaving homeowners relatively powerless. You may not be able to stop floodwaters from entering your home, but you can limit the losses they cause by bringing in professional assistance.

 Emergency services for flood damage are available in Wrightsville Beach all year round. The emergency aspect of water restoration depends upon removing water quickly to mitigate potential losses. However, the role of a restorer does not stop at removing standing water. Wet properties are just as likely to suffer significant losses as properties with flooding. SERVPRO uses qualified technicians to ensure the drying procedure is as effective at mitigating future losses as the removal procedure is at stopping immediate concerns.

Wet floors raise humidity levels as the moisture evaporates. As water evaporates, it can create a boundary layer of air that inhibits further evaporation. To combat this issue, SERVPRO technicians use air movers to keep air circulating and replace humid boundary layers with dryer sheets. This process can play a significant role in the length of time it takes for your property to restore to a preloss condition.

 To promote constant airflow, SERVPRO technicians may use as many as twenty air-movers. Axial air movers use centrifugal motion to move larger volumes of air and use a daisy chain fitting to ensure that multiple units can be set up in a room with only one power cord. Placing air movers ensures that it is possible to circulate air throughout the home from one or two open points of outdoor air. If there are security concerns, air movers are deployed in a closed-circuit system using dehumidifiers to provide dry air.

 Drying the lower levels of a fully flooded property can reduce claims and secondary losses. Contact SERVPRO of New Hanover at (910) 762-8180 now.

 To find out more about Wrightsville Beach, click here.

Get the Scoop on Water Damage Remediation in Wilmington Before You're Too Late

12/31/2019 (Permalink)

broken ceiling gypsum board from water damage Moisture and water damage can quickly affect the walls of your home. Contact SERVPRO quickly for remediation services.

The Importance of Dehumidifiers in Damaged Wilmington Homes

 While many homeowners can recognize the role of dehumidifiers in drying out their damaged Wilmington houses, few fully appreciate all of the reasons why dehumidification units are a staple in water loss recovery. Our SERVPRO team can implement practical containment barriers that can isolate damp areas of the house to create a regulated space to monitor airflow, traffic, drying, and structural integrity of affected materials.

 Because there are varying sizes and types of these machines, it stands to reason that there are many ways that they can aid in removing water damage from Wilmington homes. Depending on the nature of the moisture present in the compromised areas of the house, our project manager can determine the best use of our equipment and which moisture removal units are necessary for each recovery project.

 Containment

 Containment is vital for helping moisture removal practices to be more productive, but it can also amplify the production of running dehumidifiers. In an enclosed space, the units are recirculating the same air, drying it out more quickly than if the project were open-air.

Evaporation 

 Because our SERVPRO team uses air movers to vaporize moisture and saturation in materials throughout the property, this vapor hangs as cool air above the surface of the wall or flooring. Colder temperatures can slow the drying and restoration process, making the moisture removal capabilities of dehumidifiers valuable.

 Drying Balance 

 Establishing the appropriate balance between air movers and dehumidifiers is one struggle that our SERVPRO team must face. Too much evaporation and the dehumidifiers cannot keep up. The same can get said about the placement and positioning of units to maintain a balanced drying system. At no point can the amount of moisture removed drop below the moist air created through evaporation.

 No matter how severe water loss incidents can be in your home, our SERVPRO of New Hanover team can help. We have refrigerant and desiccant dehumidifiers ranging in size and strength to tackle even the largest of jobs. We’re Faster To Any Size Disaster – give us a call today at (910) 762-8180.

 Click here for more information about Wilmington.

What to Avoid When Remediating Flood Damage in Wilmington

12/18/2019 (Permalink)

rendering of a flooded room with items floating Flooding can seem overwhelming when it affects your home. Pick up the phone and call our experienced flood damage remediation technicians.

Open or Closed Dry Systems: What to Expect After Flood Damage in Wilmington

 When extreme weather causes overland flooding in Wilmington, you are probably ready for our team to use pumps and commercial class extractors to remove the water. Although standing water removal is essential as one of the first phases of a flooding project, we transition to structural drying to complete the job. A homeowner’s instinct about what drying looks like can vary from what research teaches us to do.

 Drying Is a Science Not an Instinct

 When your Wilmington home experiences flood damage, you may want to throw all windows and doors open to encourage dampness to leave the space. Although there might be circumstances where this action can help, our customers are often surprised when we choose a closed drying system instead. Understanding the science behind structural drying clarifies our approach.

 Balancing the Drying System

 Moisture must move from structural components into the air during effective drying. SERVPRO facilitates this by directing a warmed air flow over wet surfaces. As the moisture load in the air increases, even the layperson feels the humidity rise. For continual moisture removal from structures, the water vapor must leave the air, decreasing the humidity. This decrease is effectuated by dehumidifiers. Closing the system to outdoor conditions allows our crews to control and manipulate the conditions, increasing the drying effect.

 Disadvantages of an Open System

 Post-storm, the outdoor air is frequently extremely humid, adding moisture load for dehumidifiers to handle. As the seasons change, the outdoor temperatures plummet, and colder air holds far less water vapor. If SERVPRO keeps your windows open during structural drying, your heating or cooling systems also work overtime, costing you money at the same time as the balance needed for most efficient drying is lost. Open windows and doors also create a security risk, exacerbated by any structural damage your home experienced during stormy weather.

 Benefits of Smaller Drying Chambers

 Even when SERVPRO uses a closed drying system, we often further intensify the drying power of air movement, heat, and dehumidification by partitioning your home into smaller drying chambers. In spaces where porous materials absorbed high levels of water, concentrating the drying effort delivers faster, more thorough results. 

 At SERVPRO of New Hanover, we emphasize transparent communication with our customers and happily explain why we choose the drying approach we believe is best for your situation. Call us at (910) 762-8180 to open the flood damage recovery conversation.

 Click here for more information about Wilmington.

After A Fire We Provide External Storage And Pack-Outs In Wilmington

12/3/2019 (Permalink)

sprinkler head on white ceiling with flames coming up from the bottom Our experts will save your commercial property after a fire.

External Storage and Pack-Outs Available for Wilmington Warehouse Owners with Commercial Fire Damage

 As an owner of a storage site, commercial property fires are among the most harmful events that occur to your business and can even force permanent closure. With sites that are often outside of built-up areas, the chances of vandalism or accidental fire are significantly increased; not to mention, the start of a fire can go unnoticed, causing further damages. We are a local company with the human resources required to serve large commercial clients. Our top of the range equipment is capable of covering large surface areas in a short time.

 We are a prime candidate for business restoration after commercial fire damage in Wilmington. Alongside our expert technicians, we can also offer temporary storage of your clients' contents while building restoration is underway. SERVPRO has a stellar reputation in this community for performing fire and smoke damage restoration in time and on-budget. You can get started by calling our twenty-four-hour emergency call line for commercial businesses.

 Pack out procedures can be complicated. SERVPRO provides reassurance to warehouse owners by recording the condition, storage unit, and item in a digital inventory. We do create these inventories before wrapping and preparing items for removal. Our specialty is restoration, but we can organize for professional movers to pick up your contents and transport them to one of our climate-controlled warehouses. Business owners benefit by only having to deal with one point of contact through what is undoubtedly a stressful and challenging time.

 Once the safe and careful removal of your contents is complete, our team of SERVPRO technicians can begin work on the structure of your property. If there is temporary closure, we can thoroughly deodorize and cleanse indoor air using Ozone generators. These powerful machines release unstable O3 particles into the air that break down odor-causing and chemical particles in the air. By using Ozone generators, we can eliminate it from the property allowing your staff to return to work in normal conditions.

 Using a professional restorer can help your business return to work sooner rather than later. Contact SERVPRO of New Hanover at (910) 762-8180.

 For more about Wilmington click here.

We Discuss Initial Scope And Move Out Estimate Of Fire Damage In Wilmington

11/24/2019 (Permalink)

Chair and living room covered in soot and ash Our crew is ready to respond after a fire in your home.

How SERVPRO Conducts an Initial Scope and Move Out Estimate of Fire Damage in Wilmington

 Not many Wilmington residents have prior experience with a fire loss. Consequently, when they confront the aftermath of even a seemingly minor fire, the stress and worry are all too real. Fortunately, what you might lack in familiarity with fire recovery our employees possess the skills, training, and equipment to turn a wet, sooty mess around. Here are some of the first actions we take when called to a fire emergency to give you context and general framework if a move-out of contents is a possibility.

 Meet Your Estimator

The first of our team, you likely see, respond to fire damage in Wilmington is one of our seasoned estimators. Focusing on how many of the water, smoke, and soot-damaged items can benefit from and move toward restoration through appropriate cleaning is the estimator’s primary mission. We depend on the homeowner to share a range of information with the estimator, the better to serve you and restore your property expeditiously.

 Understanding Pre-Testing Results and the Restoration Process

Your SERVPRO estimator performs pre-tests to demonstrate the effect of cleaning methods on fire-damaged items. The results and an overview of the protocols we follow are communicated, and any questions answered. We want our customers to understand how we plan and then implement the phases of a fire damage restoration agenda with the spotlight on contents.

Move-Out Considerations

SERVPRO can offer a pack-out option to prevent further harm to items in the fire damage-affected areas. If there is a clean and dry space within your house or another building on the premises, it can be cost-effective to move the items of interest out and work with them close to home. We also have access to resources at our production facility designed to clean, dry, and deodorize items that provide challenging to manage at your home.

 Estimating Costs for Moving and Cleaning of Contents

The estimator in charge of your move-out does preliminary sorting of objects, dividing them broadly as to whether they are restorable or not. This baseline inventory informs the adjuster from your insurance carrier as to expected claims. Adjusters use the SERVPRO estimate total to establish a reserve on the claim, projecting the eventual costs for the claim. Our experienced estimators strive to provide an initial estimate that closely reflects actual costs.

 SERVPRO of New Hanover takes great care when evaluating the projected cost to move out and restore contents damaged in a fire. Call us at (910) 762-8180 to start the estimating process.

For more about Wilmington click here.

SERVPRO is The First Choice for Commercial Trauma Scene Cleanup in Wilmington

11/22/2019 (Permalink)

Orange sign that says Biohazard with the symbol in black SERVPRO has the special skills, training, and certifications needed for trauma cleanup. We are available 24/7 for your trauma cleanup needs.

Reliable Wilmington Commercial Trauma Scene Cleanup

 Accidents at your work-site rank among the most stressful events a Wilmington business encounters. If the situation involves traumatic injuries, you and your employees endue worry, grief, fear, and a host of other emotions. Health risks associated with exposure to pathogens carried by blood, tissues, and other bodily fluids are significant. OSHA regulations demand adherence to specific research-based protocols to ensure safety during cleanup and to provide a thoroughly disinfected environment for your business operations.

We’re Faster To Any Size Disaster

The story behind the need for trauma scene cleanup at your Wilmington commercial building can encompass everything from simple human error or equipment malfunction to criminal activity. The onset of the event is likely sudden and your need for help immediate. Our biohazard cleanup crews are available 24/7, with the appropriate training, skills, experience, and tools to respond fast and efficiently.

 Adherence to Trauma Scene Cleanup Best Practices and Regulations

 Specially trained and certified technicians must respond to a trauma or crime site. Leaving the cleanup for your contracted or in-house housekeeping team could jeopardize their health, both physical and emotional. Secure containment of the affected area and the use of personal protective equipment during the project are required. We observe local rules concerning biohazard disposal for safety and to ensure that your business does not face sanctions. SERVPRO pledges our technicians complete comprehensive training and our products, tools, and equipment exceed expectations.

Transferability of Skills

 Often the space contaminated in a commercial building has expanses of porous building materials. To be sure we remove all blood and fluids, intensive flushing of the structural components is critical. SERVPRO’s proven proficiency in water containment and removal permits us to eradicate biohazards safely and completely. Our crews are experts in disinfection and structural drying, as well.

 Care and Compassion

 SERVPRO employees are acutely aware of the need to balance speedy and competent trauma cleanup with sensitivity for the ordeal experienced by those touched by the tragedy. We work hard to respond with respect and compassion in the aftermath of a devastating event. Taking care of the details with your insurer helps streamline the process.

 SERVPRO of New Hanover provides proper cleaning, application of EPA-registered disinfectants, and lawful biohazard disposal, after severe trauma or death at your business. Count on a fast and discreet response when you call (910) 762-8180 round the clock.

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Commercial Fire Damage at Your Wilmington Beauty Salon? Call SERVPRO!

11/5/2019 (Permalink)

Hair dryer, flat iron, and curing iron SERVPRO has the experience and equipment to restore fire damaged salon quickly. Call us today!

Different Cleaning Methods that Help Restore Commercial Fire Damage in Affected Wilmington Salons

 When your beauty parlor is affected by a fire incident, you make losses that reach beyond the items damaged by the flames. Extended closure of the facility leads to loss of revenue or even customers. The central aspect of restoring commercial fire damage is cleaning. Choosing the right approach can help complete the process faster or save more items. As a professional in the fire restoration business, SERVPRO utilizes different cleaning techniques, including:

 Dry Cleaning

  • Cleaning
  • Foam Cleaning
  • Spray and Wipe
  • Abrasive Cleaning
  • Immersion Cleaning

 Cleaning a salon after a commercial fire damage incident in Wilmington may require more than one method. It might also require a progressive approach whereby you start with one method then progress to the next. For instance, since fires leave fine dry residue from smoke or ash, it is a good idea to start with dry cleaning before progressing to wet cleaning. Our SERVPRO technicians use feather dusters, dry cleaning sponges, and dusting cloths to remove particulate soiling and light debris.

Soot and other smoke residues adhere to surfaces such as ceilings and walls requiring extra effort to remove. Wet cleaning provides better results compared to dry cleaning because the saturation process helps loosen the soils. Our SERVPRO crews can use plain water during wet cleaning, but for better results, we also add detergent or other cleaning agents to help break down soils further. With this approach, we can help eliminate the need to repaint or apply other finishes to the walls and ceiling in your beauty parlor.

 Sometimes there is a need to clean surfaces or materials without saturating them massively. For example, if there is a patch of soiling on an upholstery item such as a seat, saturating the entire item only lengthens the cleaning process and might also introduce complications such as dyes running and shrinking due to wetness. Our SERVPRO technicians avoid such complications by using the “spray and wipe” approach, which helps regulate the amount of cleaning agent used. We also use foam cleaning, which applies minimal cleaning solution on the item even when we clean it entirely. We have specialized foam generation tools such as Tampico upholstery brush or pump sprayer, which delivers ready foam efficiently.

 A balanced cleaning process is beneficial to your business in many ways. Call SERVPRO of New Hanover at (910) 762-8180 to help eliminate all soiling from the fire, “Like it never even happened.”

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We Respond Quickly To Your Wilmington Water Removal Needs

11/3/2019 (Permalink)

Our equipment in the process of removing flooring in a laundry room with water damage on the floor We removed the flooring and dried the subfloor and other affected areas after water damage struck. We have the necessary equipment to help.

Extraction Equipment Used without Power to Wilmington Homes

Natural disasters and substantial water loss incidents can often have a destructive effect on active utilities, severing electricity and other vital services to your Wilmington home. To find a solution for the growing threat, our technicians must first address the standing water and saturation of affected surfaces and materials. We have numerous solutions for extraction in situations where a home does not have power.

Water removal for Wilmington homes is a critical element to the restoration process and the fastest pathway to drying all affected materials. Because we have such a broad array of drying and extraction tools, we have many options for every situation we encounter. Our crew chief and production manager can work on determining the best approach and equipment to use tailored to your specific home, the severity of the situation, and the location of the damage.

Because power loss is a situation that our SERVPRO team must always account for, we have several options for these conditions, including:

  •  Gas-Powered Extractors – When a single extraction device can suffice for the water damage present in your home, the use of our gas-powered trash pumps is a sound option. These machines can extract at a continuous, steady rate and do not require power from the residence to run. These units, if placed indoors, must have exceptional ventilation because of exhaust fumes. These machines also require priming the line to use, which is an added step that takes more time than using electric-powered options in our inventory.
  •  Portable Generators – Portable generators provide an immediate source of electricity to run multiple extractors, drying tools, and other equipment within a water-damaged home. Our SERVPRO team has a variety of sizes and strengths in generators, many of which are ready to roll out with our Green Fleet at the first sign of trouble.

Whether you have lost power or not, you can count on the expertise and evolving knowledge of our SERVPRO of New Hanover water restoration technicians to help whenever disasters strike. We have the quick response to make it “Like it never even happened.” Give us a call at (910) 762-8180.

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We Work As Promptly As Possible In Wilmington To Restore Your Home

10/23/2019 (Permalink)

Our drying equipment working on the floor of a home that suffered water damage We offer water extraction and drying processes to mitigate water damage in your home.

How Long Should Drying Take for Wilmington Residences?

There is no guaranteed time limit or recovery timeline for any Wilmington home after a water loss incident, but that does not stop our professionals from working around the clock to get your restored home back to you quickly. Efficiency is as vital to our SERVPRO team, as is the customer satisfaction we focus on, so being able to address water losses with the full measure of our premier equipment and tools ensures that damaged rooms in your home get their necessary attention as soon as our team arrives.

As challenging as many might believe water removal in Wilmington homes to be, especially when homeowners are working alone to resolve these concerns, we have an extensive inventory of powerful extractors that can get the job done effectively. From our powerful truck-mount option capable of 300psi extraction to portable electric options like the light wands and sump pumps, we have the right tool for any sized disaster that we can face.

The length of time that a drying project takes after extraction completes varies from one residence to another, though we can say that we work to complete a majority of our drying tasks within 72 hours. This window of time ensures that we can avoid costlier and more challenging circumstances like mold growth that would require the expertise and skills of our remediation specialists. Allowing mold growth to occur can lead to potential health effects for members of your family exposed to the active colonization.

Also, many construction materials can begin to show severe warping and distortion within this time, especially if they had spent more extended periods exposed to standing water threats. Without quickly drying out water damaged areas like drywall, carpeting, hardwood flooring, and other fixtures like cabinets, our team might have to replace these structural elements and materials later once mitigation completes.

While no technicians, even our experienced SERVPRO of New Hanover team, can tell you exactly how long drying takes for your home, Rich and his crew can work to get the job done as promptly as possible. Give us a call whenever disasters strike at (910) 762-8180.

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