Wilmington, NC Fire Damage Cleanup and Restoration

This bustling port city is home to countless warehouses, industrial parks, and manufacturing facilities. It is the eighth most populated city in North Carolina, so it sees its fair share of fire damage emergencies threatening New Hanover County and this metropolitan area. When disasters strike Wilmington, SERVPRO can respond quickly to help with:

  • Fire Damage Restoration
  • Smoke Remediation
  • Fire and Smoke Damage
  • Fire Damaged Homes

Mitigating Fire Losses in Wilmington Properties

Mitigation is an important step in fire and smoke damage recovery and removal. From the initial actions our professionals take upon arrival, we can evaluate the condition of the house and its pressing concerns that could lead to greater damage to installed structural elements and contents. Early actions focus on debris removal and standing water.

Neutralizing Offensive Smoke Odors 

Another pressing concern for structures after a fire is the overwhelming odors that can move through the property. With openings and pathways like doorways or the HVAC system, offensive malodors can find their way into connected spaces far from the ignition point. We have powerful deodorization equipment and products to help.

Removing Soot from Wilmington Homes

Partial combustion can create carbon particles that come to rest on vertical and horizontal surfaces in varying capacities. Atmospheric conditions like humidity and pressure influence the smoke damage your home can receive, making the needed cleaning and removal action different for every property.

Find out more about fire restoration and smoke remediation solutions.

SERVPRO of New Hanover

Fire, Smoke, or Soot Damage? Call Today (910) 762-8180

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Wilmington residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

SERVPRO of New Hanover is dedicated to responding immediately to your Wilmington fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of New Hanover is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Wilmington community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

When fire and smoke damage your Wilmington, NC property, you can trust SERVPRO of New Hanover to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (910) 762-8180 - We are ready to start restoring your home to pre-fire condition.