Wilmington, NC Fire Damage Cleanup and Restoration

This bustling port city is home to countless warehouses, industrial parks, and manufacturing facilities. It is the eighth most populated city in North Carolina, so it sees its fair share of fire damage emergencies threatening New Hanover County and this metropolitan area. When disasters strike Wilmington, SERVPRO can respond quickly to help with:

  • Fire Damage Restoration
  • Smoke Remediation
  • Fire and Smoke Damage
  • Fire Damaged Homes

Mitigating Fire Losses in Wilmington Properties

Mitigation is an important step in fire and smoke damage recovery and removal. From the initial actions our professionals take upon arrival, we can evaluate the condition of the house and its pressing concerns that could lead to greater damage to installed structural elements and contents. Early actions focus on debris removal and standing water.

Neutralizing Offensive Smoke Odors 

Another pressing concern for structures after a fire is the overwhelming odors that can move through the property. With openings and pathways like doorways or the HVAC system, offensive malodors can find their way into connected spaces far from the ignition point. We have powerful deodorization equipment and products to help.

Removing Soot from Wilmington Homes

Partial combustion can create carbon particles that come to rest on vertical and horizontal surfaces in varying capacities. Atmospheric conditions like humidity and pressure influence the smoke damage your home can receive, making the needed cleaning and removal action different for every property.

Find out more about fire restoration and smoke remediation solutions.

SERVPRO of New Hanover

Fire, Smoke, or Soot Damage? Call Today (910) 762-8180

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Wilmington home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your Wilmington home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

SERVPRO of New Hanover is locally owned and operated so we are part of the Wilmington community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2060 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Wilmington, NC home has been struck by fire and smoke damage, SERVPRO of New Hanover is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (910) 762-8180 so that we can begin the process of making your fire incident a memory.