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Fire & Water - Cleanup & Restoration

Do I Have Choices When It Comes to Fire Damage Recovery in Wilmington?

8/18/2020 (Permalink)

Heavy smoke filling room from under door Smoke permeates your home and possessions during a fire, and the odor lingers if not properly treated. SERVPRO knows how to remove the odor.

Training, Experience, and Many Options for Both Structural and Contents Recovery Are Why SERVPRO Is Wilmington Resident’s Go-To for Fire Damage Mitigation and Remediation 

 No two fire scenarios in Wilmington are precisely the same, and every homeowner has priorities, concerns, and opinions due to respectful consideration when recovery efforts commence. One of the recommendations frequently made to customers with significant fire damage is a partial or full pack-out of your furnishings, household goods, and personal possessions. 

 What Are the Benefits to a Pack-Out During Fire Damage Recovery?

 Fire damage in Wilmington is nearly always paired with significant water damage from the fire fighting. Water plus fire damage puts an enormous strain on the contents of your house. It also interferes with the straightforward restoration of the damaged spaces. Thus, moving items out of the affected areas to either a secure space elsewhere on your property or our production facility is often a viable choice. Why we suggest this route includes the following benefits:

  •  Clearing the space so technicians can work unimpeded
  • Permitting our specialized contents processing technicians to evaluate the condition and potential for restoration of the contents
  • Limiting the spread of fire debris and residues
  • Reducing the humidity and water load in your interior spaces during water removal and drying

 How Is My Property Kept Safe, Secure, and Accounted for During a Pack-Out?

 The Contents Claim Inventory Service (CCIS) serves to track the packed-out property during the fire restoration project. A concise, digital record is created, why SERVPRO selected this option for our customers. The materials removed are listed, photographed, and barcoded. We share information about each article with your insurance carrier throughout the mitigation, remediation, and restoration process. If some items are deemed irreparable, we document that so a claim can be made. Work done on restorable possessions is likewise itemized so that your out-of-pocket expenses for those services are limited per your contract.

 Flexibility teams with practicality during a fire damage-related pack-out and SERVPRO of New Hanover makes it an option for customers. Call us at (910) 762-8180 to determine the best way to resolve your post-fire situation.

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