What our Customers say...

Water Damage Testimonials

DeAnna was very helpful, friendly and professional.

Austin was our foreman.  He is the best representative for your company!  I cannot say enough about his directions to your crew or the way he put our mind at ease.  He went over and above to answer my questions and explain what's happening next.  

SERVPRO of Brunswick and South Columbus Counties was fast and efficient.

Tommy Snead was excellent.  Always prompt. Great communication every step of the way.

Austin was amazing and really appreciate his professionalism, promptness, and communication during the
process.

Cleaning crew was top notch!

Repair team was awesome. Tommy kept us informed! Overall, great job!

Austin was extremely pleasant, professional and courteous. He kept us well informed and answered all questions. Extremely pleased with the level of service and would recommend highly.

Professional and courteous staff who seemed knowledgeable and answered all our questions. Efficient and made sure that our home was dry after water damage, even though we had to have the fans a day longer than anticipated. Would highly recommend this company in our area without reservation!

Wes Haynes came out within two hours of me reaching out to take a look at my house. He checked everything thoroughly and gave me recommended next steps based upon what he saw. I would absolutely call again to get a trusted opinion and good work.

I was pleasantly surprised on the speed of removing all that water from my second floor bathroom. You saved by house. Thank you so much.

I was very impressed with all of the on-site staff. These guys/ladies did everything possible to take care of me. I would not hesitate to recommend SERVPRO of New Hanover to any customer who has suffered water damage.

The crew worked very fast and were friendly.

Response came on Christmas Day. What a Godsend. I was out of town and they stayed in constant contact until I returned.

We are very pleased with how SERVPRO came quickly to our house and got rid of the water. It took a few days to dry out everything, but there was a lot of water. You will be recommended by me to my friends. Thank you.

I think y'all were top notch!!!

Zak and Alonzo had their ‘A Game’ taking care of our water damage. They are great communicators. We continue to tell our insurance adjuster how professionally your team handled everything. You beat my expectations. Congratulations.