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Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home

4/20/2018 (Permalink)

Fire Damage Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home You can rely on SERVPRO to restore your home after fire damage leaving it "Like it never even happened."

SERVPRO is Here to Help Restore Your Home after Fire Damage

Many of the homes in the Wilmington area contain unique wall coverings that add a special touch to their interiors. When a fire occurs, these surfaces can pose difficulties because their textures retain considerable amounts of greasy soot. Making them come clean requires specialized cleaning treatments.

Wilmington homeowners whose properties sustain any size fire often notice the immediate area exhibits smoke residue on surfaces. You might see a distinct line between soot-covered areas and the still-clean surfaces that remained covered by an object during the fire. In other areas of the home, however, soot contamination may not show as easily. If soot and ash fell in a less-dense manner, this can occur.

We have different ways to discover where soot contamination fell in sparse enough layers to avoid detection. By using a Dry Cleaning Sponge, our technicians can reveal many of these areas. Smoke can permeate into areas that might seem off-limits to smoke, such as closed rooms, drawers, and closets, and detecting these locations helps us eliminate more of the soot that can cause odors later. The possibility that soot contains carcinogenic properties also raises concerns for many homeowners.

When wall and ceiling paint consists of more durable, washable paints, we can use wet sponges or cleaning cloths. Depending on the surfaces cleaned, as we can use these for other things, as well, such as trim and moldings, we may or may not use a cleaning agent or plain water. Our goal in restoring your home "Like it never even happened" means we always use the method that provides the results you, the customer, wants. Returning your home to its preloss condition only happens when we undo the damage caused by the fire.

Although our employees remove the majority of the soot the fire produced, our Odor Control Technician (OCT) can help immensely by providing your home with treatments designed to neutralize any remaining soot particles. These produce odors whenever they disintegrate and become airborne again. Thermal fogging can eliminate these odors quite efficiently and thoroughly because the fog acts in a similar way to the smoke.

SERVPRO of New Hanover strives to assist the communities of Castle Hayne, Carolina Beach, and the surrounding areas. You can reach us by calling our 24-hour hotline, (910) 762-8180. If fire damage has become an unwanted aspect of your life, let us help you resolve the problem and get your home and life back under control.

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Water Damage Restoration Techniques Used in Wilmington

4/16/2018 (Permalink)

Water Damage Water Damage Restoration Techniques Used in Wilmington When hardwood floors get exposed to moisture, buckling, warping, and cupping usually occur.

SERVPRO Professionals Have the Equipment to Dry Out Your Home to its Pre-Loss Condition

After a pipe breaks in your Wilmington home, the restoration process takes many steps. After the area is secure and safe for all occupants, the extraction process occurs. After extraction, the goal of any remediation project is to dry out the structure so that mold growth does not occur.

When drying out structures, air movers and dehumidifiers get placed in the affected area to speed up the evaporation process. SERVPRO's water damage technicians in Wilmington also use specialty drying equipment in specific scenarios. Sometimes specialized techniques and equipment are needed to complete drying of materials such as drywall and hardwood floors.

In most scenarios, our  IICRC certified SERVPRO restoration team sets up air movers that push air in a circular motion so that it replaces dry air with the wet air evaporating off of wet surfaces. The dehumidifier then pulls moisture out of the wet air and dispenses it in liquid form. The dehumidifier also exhausts out hot, dry air so that the air movers can push it around the room.

When dealing with hardwood floors, different techniques get used. Hardwood floors are designed to repel moisture better than softer woods which enhances their ability to be restored. The drying strategy for hardwood floors is to keep buckling, warping, or cupping from becoming permanent.

Buckling, warping, and cupping are natural occurrences to wood when it is exposed to moisture. How bad the effects get depend on how much moisture sat on the wood and how long it stayed wet. In some cases when the hardwood floor has warped the cupping or warping gets sanded down, and the floor gets refinished. Before any sanding can occur, the hardwood material must get dropped to 12% moisture or below so that warping does not occur after sanding.

In other cases, specialty equipment gets used for drying out drywall. The combination of the specialized drying techniques and equipment for specific materials allows us to dry out a structure and building materials within a 48-hour period. For professional assistance with structural drying, call SERVPRO of New Hanover at (910) 762-8180 any day of the week.  

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What You Should Do When A Storm Causes Your Garage To Flood

4/3/2018 (Permalink)

Storm Damage What You Should Do When A Storm Causes Your Garage To Flood Living in a city situated near water always has the potential to lead to flood damage in your home.

Storm Damage In Your Garage

Living in a city situated near water always has the potential to lead to flood damage in your home. In the case of Wilmington, the city's unique geographic location adjacent to the Atlantic ocean makes it particularly susceptible to storms that start on the water. A hurricane sweeping in can cause heavy rain. While not all hurricanes lead to mass destruction, they can still cause flooding, and that water can bring a multitude of problems with it, even if it only floods the garage attached to your home. Fortunately, help is not far.

Our IICRC-certified technicians can quickly arrive at your Wilmington residence and remediate the damaging flood waters in your garage. Floods can carry dangerous wastes in their waters, such as sewage and pesticides. When a situation like this happens, it is vital that you leave the area and allow a professional to deal with that waters as they are not safe for human contact.

The first step to remediating the flood damage in your home is to remove the stagnant water. SERVPRO technicians can use powerful tools to remove the water from your garage as soon as possible to limit the amount of damage to the structure of your home. The water removal process includes using a combination of wet/dry vacuums and portable pumps that can swiftly drain the water from the impacted areas.

Once we have removed the water, we can begin to clean up the debris that the flood carried inside and identify any items that may have been ruined. Unfortunately, the waters that carry dangerous pathogens can make some of your belongings unsafe to keep. SERVPRO technicians can recommend what to keep and what to throw out, but the remaining decision is always yours. Afterward, we can begin to take the next necessary steps to dry out your belongings and your garage.

When a storm brings flood damage to your home, do not wait. Call SERVPRO of New Hanover at (910) 762-8180. We strive to work swiftly to bring your home back to its preloss state.

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Fire Damage Deodorization in Wrightsville Beach

3/30/2018 (Permalink)

Fire Damage Fire Damage Deodorization in Wrightsville Beach Fire damage comes in a variety of forms requiring professional restoration services.

SERVPRO Restores Your Home after Fire Damage to its Pre-Loss Condition

Damage caused by a fire starting inside your Wrightsville Beach home comes in a variety of forms. The flames and heat coming from a blaze, char contents and building materials inside your house making replacement a requirement. Smoke coming from the fire spreads across the building and affects surfaces with soot residue.

After materials get cleaned and removed, sometimes smoke odors still exist. As a final step, SERVPRO's fire damage technicians in Wrightsville Beach deodorize the structure. When getting rid of foul smells, we use a few different chemicals, application methods, and techniques.

Deodorization chemicals help fight odors in two primary methods. Some chemicals bond to the odor molecules and cause a chemical reaction with them to neutralize the smell. Other chemicals work as masking agents and overtake the foul odors with more appealing aromas.

In some cases, just spraying the chemicals out of an electric or hand sprayer works for eliminating the foul odors. In other situations, the compounds need to get applied in the same way the malodor particles got inside the materials in the first place. Combustion causes smoke particles to become microscopic and penetrate deep into porous materials. When mitigating foul smells, our SERVPRO experts attempt to re-create smoke behavior by breaking chemicals down into tiny particles.

When using a fogging system, microscopic chemical particles gain the ability to penetrate into surfaces that emit foul odors. The chemicals then attach to the odor molecules both neutralizing and masking the pungent smells. The restoration industry typically uses both dry and wet fogging methods depending on the scenario.

Ultra-Low Volume or ULV foggers dispense chemicals in "wet fog." The machine breaks down liquid chemicals to a size of 8 to 15 microns. ULV foggers are useful in a variety of general air deodorizing applications and often get used to seal and deodorize ventilation ducts and air-handling systems.

Thermal foggers heat up chemicals and turn them into a "dry smoke." The thermal fogging system can break down compounds to the size of one half of a micron. Thermal fogging is the best way to mimic the exact conditions that took place when the odor particles entered the affected materials.

After any fogging gets completed, the structure gets ventilated so that no hazards exist. For professional help with removing smoke-related odors, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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What Is the Answer to Rapid Fire Damage Cleanup in Wilmington?

3/12/2018 (Permalink)

Commercial What Is the Answer to Rapid Fire Damage Cleanup in Wilmington? Wilmington Restaurants Rely on SERVPRO to Rid the Premises of Smoky Odors Post Fires

Wilmington's Commercial Fire Damage Technicians from SERVPRO

Kitchens are familiar places for fires to start. Commercial kitchens are not immune to accidents, and it is possible that someday a fire starts inside your Wilmington restaurant. After the building gets cleared by the fire department, it is time to assess the damage.

The number one priority is to secure the burnt area and make sure it is safe for your employees and customers. SERVPRO's commercial fire damage professionals in Wilmington know how to complete the restoration process by causing as little of a strain on your business' operations as possible. Many times we complete the work outside of business hours so that your restaurant does not lose revenue as a result of the mitigation process.

When starting the cleanup and restoration process, our SERVPRO specialists remove anything that is severely burnt and needs to get replaced. Once all of the charred debris gets discarded, the next step is deodorization. Pungent odors sometimes have multiple sources that get removed to start the deodorization process. Protein fueled blazes from meats are especially malodorous. Mechanical means can be used to neutralize the odors by recombining the odor-causing into no-offensive or no odor at all. Hydroxyl generators are a safe bet for this.

After items that create foul odors get discarded, surfaces that odor particles stick to get cleaned. Many times cleaning all of the soot residues inside a structure eliminates most pungent odors. However, sometimes odor particles penetrate deep into materials and other methods get used to rid the area of the awful smells.

If foul smells are still present after all surfaces are clean, the conditions that caused the odor particles to penetrate building materials get recreated. We create smoke behavior by using chemical fogging equipment. Chemical foggers disperse microscopic particles of deodorization chemicals into the structure.

Smoke particles penetrate deeply into materials because they are microscopic. The use of industrial grades hoods help vent odors to the outside. Odor particles range in size from one-tenth of a micron to four microns. Deodorant particles must be just as small and travel at a high velocity to be effective.

Other factors such as porosity cause odor particles to penetrate deep into materials. The more porous material is, the more likely it is to absorb odors. If the residue is more concentrated in an area, then the odor particles cover a larger surface area. The time an area gets exposed to smoke affects how deep odor particles penetrate.

If odors still exist after recreating the smoke's environment with deodorant chemicals, sometimes walls and studs get sprayed with a special sealant paint to seal the foul odors. For help restoring smoke problems, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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Commercial Water Damage In Your Wilmington Office Building From Faulty Sprinklers

3/5/2018 (Permalink)

Commercial Commercial Water Damage In Your Wilmington Office Building From Faulty Sprinklers However, when your sprinkler system malfunctions, you can be left with a lot of water damage to clean up.

Commercial Water Damage From Faulty Sprinklers

Sprinkler systems are an affordable and usually reliable way of protecting your office building in Wilmington from fires. They prevent the loss of property and lives during a fire, and can even save you money as a business owner from tax deductions. However, when your sprinkler system malfunctions, you can be left with a lot of water damage to clean up.

It is essential for your office to be able to continue its daily operations without interruptions, so when a commercial water damage emergency arises, you want to be able to handle it as quickly as possible. That is where our technicians at SERVPRO come in, as we can be to your building in Wilmington quickly so repair the damages and get you back up and running fast.

Sprinkler water damage can include carpeting, drywall, and other building materials, plus wet tenant or office materials like upholstery, and the development of mildew and mold. There is also standing water that is left behind.

When you hire SERVPRO staff for help, our first step is to ensure all the water damage is taken care of and managed with the skill to prevent any further damage. We assess the damage that exists and creates a plan to get your property back to its original state before the damage.

To avoid any more damage to any cloth, wood or other porous surfaces, we remove them from your property and store them in a safe place until we are ready to put them back in place. A few of these items may need to be replaced depending on the level the severity of the damage and whether or not they can be restored.

Using water extraction equipment and water pumps, we remove the standing water. Air movers and dehumidifiers are used to finish the drying process more efficiently and effectively. Much like removing the water, fans and dehumidifiers are used to help ensure everything is thoroughly dry, and to prevent any mildew and mold growth.

Water damage has the capability of weakening the structure of your building or drywall and leaves permanent stains on upholstery and carpeting. If this has happened, additional construction or cleaning services may be necessary.

SERVPRO of New Hanover wants to make sure your office building in Kure Beach, Carolina, Beach, or Castle Hayne is thoroughly dried and repaired after water damage. You can call us at any time by dialing (910) 762-8180.

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Commercial Flood Damage can Send Your Wilmington Clothing Boutique Out of Style

2/23/2018 (Permalink)

Commercial Commercial Flood Damage can Send Your Wilmington Clothing Boutique Out of Style Clothing boutiques need to smell clean so customers enjoy browsing and trying on clothes that they want to buy. Call SERVPRO after a damage event.

SERVPRO's Assessment Includes Remediating the Damage as Well as Odor Prevention

Teens in Wilmington increasingly hold more power over the clothing choices they make, and instead of only a major shopping spree just before school begins, they can now purchase their own clothing items throughout the year. While this is often welcome news for retailers and boutiques, it can become problematic when spring-time flooding affects expected profits just before summer.
 
Boutique owners who expect commercial flood damage in Wilmington to happen often move stock to higher ground, but the building itself often suffers horrifically. SERVPRO has the staff needed to make it "Like it never even happened." quickly, helping your store reopen and thrive again. Not only does a flood bring in pathogens that carry the risk of disease, these same pathogens, as well as other particles carried along in the water, create stinky odors that can prevent customers from browsing as they did in the past.
 
Our Odor Control Technician (OCT) works with our Water Damage Restoration Technician (WRT) to ensure that your business not only becomes dry but also healthy again. We know flooding emergencies involve more than just the visible water. Because flooding carries such a high load of debris, carpeting experts recommend complete removal of both carpet and padding after a flooding event. We remove these furnishings from your business and then clean the subfloor. After we sanitize this, we can begin drying it out so the installation of new carpeting can occur. Installing new carpet too soon can lead to mildew growth and ongoing, persistent odors.
 
A similar problem can happen when the interior of walls remain damp after a flood. Invasive water often carries a tremendous force, and this can push water into otherwise dry spaces that might not become wet under lower-pressured sources of water. We cut away small sections of walls that our infrared thermography devices show to retain moisture. The exterior of the wall might feel completely dry, while the inside remains saturated. Once we make these holes, we can place our air movers strategically so that air currents pass directly behind the wall. This can quickly dry them out and prevent rotting, microbial growth, and disintegration.
 
SERVPRO of New Hanover can be contacted by calling our 24-hour service line at (910) 762-8180 any day of the year. We proudly serve the communities around Leland, Willardville, and Kure Beach whenever flood damage threatens their ability to remain in business.

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The Clear Choice For Water Removal Services For Your Wilmington Residence

2/14/2018 (Permalink)

Water Damage The Clear Choice For Water Removal Services For Your Wilmington Residence When you are in need of water removal services to your Wilmington home, something substantial likely occurred.

Water Removal Services

It is not until you become a homeowner that you start to think hard about the responsibilities you have in maintaining the residence you have. While the upkeep itself might feel endless at times, the real rub is the repairs and maintenance that come from unexpected events. Significant water emergencies to your Wilmington home are easy enough to restore and repair when you know the right team to call.

When you are in need of water removal services to your Wilmington home, something substantial likely occurred. Whether plumbing ruptured or appliances decided they no longer wished to function correctly, the result was still the same: high volumes of water left on your floor. While conventional cleaning measures were a possibility with smaller amounts that you could have kept up with, significant breaks require professional restoration services to remedy the damages quickly and prevent them from getting worse.

The first thing that our SERVPRO technicians are going to do when we get on site is to find the source of the water and shut it down. Often this is as fundamental as turning off a supply valve to either the problematic appliance or the portion of the damaged pipe in need of replacement or repair. Without a steady supply of new water, our restoration specialists can get to work on repairing the damage at the source (when possible) and restoring your home.

Extraction of the water is the first step in the restoration process, as it is the most pressing concern for further damage and the most immediate symptom to the overall problem. The process consists of using portable pumps and wet-vacs together to pull the water from the floor and affected areas quickly. Drying follows this step and gets accomplished with a combination of air movers and dehumidification equipment.

The completion of our process rests on an assessment to determine that all of the water has gotten removed successfully and that there is no further damage to your home that we have not addressed.

When you are in need of water removal services or find yourself in any level of a water emergency, reach out to our SERVPRO of New Hanover team. Our emergency response restoration specialists are available 24/7 by calling (910) 762-8180.

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What to Do When a Wrightsville Beach School Suffers Fire Damages

2/5/2018 (Permalink)

Commercial What to Do When a Wrightsville Beach School Suffers Fire Damages The experienced professionals at SERVPRO work quickly and efficiently so that schools can reopen their doors sooner after fire damage.

SERVPRO is Here to Help Keep Schools Safe after Fire Damage

There are plenty of things that you have to concern yourself with regarding the safety of the children that attend Wrightsville Beach schools. When you are dealing with an incident like a fire, regardless of the severity, the lingering effects and potential damage need to be removed, restored, and repaired right away. Knowing whom you can trust to handle any emergency restoration job can save you time, money and resources.

As a decision maker for incidents like fire damage in Wrightsville Beach schools, the last thing that you want is excessive time getting lost from children kept at home while damage restoration is underway. Often, this fact alone is enough to discourage school systems from attempting to repair and restore fire effects on their own and leave it to the hands of trusted professionals like our SERVPRO team.

Regardless of the severity of the fire itself, there are always going to be symptoms that linger to make it unsafe for children. Smoke and soot damage are typical effects of any size fire, and with our tools and expertise, we can remove the presence of this damage efficiently. Cleaning surfaces, floors, contents, and ceilings usually gets accomplished with scrubbers fitted with HEPA filters to prevent dust and debris from floating through the air while the cleaning is underway.

The scent of the smoke can also be a difficult thing to deal with, as this can be noxious in areas that are not well ventilated. Instead, our SERVPRO team can remove the foul smell at a molecular level with the use of dense fogging machines. The chemical fog itself is odorless, and reacts with the foul scent molecules, successfully neutralizing them on contact. Instead of masking this awful smell with a stronger scent, the process leaves nothing behind.

There are varying degrees of restoration when it comes to fire damage, but time is of the essence when classes are supposed to be convening. When you do not have the time to waste to correct and restore the damage left behind by fire or any manner of emergency, contact SERVPRO of New Hanover. Our experienced technicians can be reached anytime at (910) 762-8180.  

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Removing Mold Damage In Wrightsville Beach Homes

1/30/2018 (Permalink)

Mold Remediation Removing Mold Damage In Wrightsville Beach Homes Mold can grow anywhere inside a Wrightsville Beach home, including inside walls, above ceilings, and under cabinetry.

Removing Mold Damage

Mold can grow anywhere inside a Wrightsville Beach home, including inside walls, above ceilings, and under cabinetry. Mold spores come in such small sizes that they can end up virtually anywhere inside even the cleanest home. In fact, some cleaning methods spread mold instead of removing them from a home.

Homes in Wrightsville Beach often suffer mold damage because of our proximity to the Atlantic Ocean. Ocean water, when dry, leaves a salt residue that continually draws moisture from the air. Storing items in your home after a trip to the beach can bring about the microbial growth that damages your home and your belongings.

SERVPRO's Applied Microbial Remediation Technician (AMRT) is always prepared to provide mold remediation in both homes and businesses. The techniques used by our technicians conform to IICRC standards and can effectively remove mold damage and reduce the number of mold spores within your property back to normal. We realize that having workers in your home can seem intrusive and disruptive, so we work as soon as possible to minimize the time required to complete the work.

We use negative air pressure containment methods because mold can cause health effects. While we remove damaged materials inundated with mold colonies, some of the mold spores become airborne. The methods we use keep this mold from contaminating other areas of your home. Air scrubbers are part of the containment process, but we also use them elsewhere, in larger areas, to ensure the cleanliness of your home's air.

While homeowners can easily see mold on the exterior portion of walls and ceilings, any mold that grows on the inside, between opposing drywall sections, can hide. A moisture meter can detect the presence of moisture that allows mold to grow, and if detected at higher levels, we know a closer inspection can provide the assurance needed on the interior condition of the wall. Crucial to detecting hidden mold, we do not want to leave any mold undiscovered, while at the same time, we do not want to tear away any mold-free structures.

SERVPRO of New Hanover can be reached by calling our 24-hour line at (910) 762-8180, 365 days a year. Our experienced technicians can quickly remediate any amount of mold damage and restore many of your belongings, as well.

Click here for more about the city of Wrightsville Beach.