Recent Posts

Remediating Mold Damage in Carolina Beach

6/11/2018 (Permalink)

Mold Remediation Remediating Mold Damage in Carolina Beach Finding mold patches in your home needs not set you into a panic. Contact SERVPRO technicians to come out and remediate the damage.

SERVPRO Technicians Use the Most Current Effective Methods to Remediate a Mold Infestation in Your Home

As a coastal town, Carolina Beach is a beautiful place for residents and tourists. Unfortunately, its location also puts it a risk for extreme weather and the problems that often come with it. The excessive water and high humidity from area storms also increase the likelihood of mold infestations.
 
Remediating mold damage in Carolina Beach homes requires a mix of cleaning and removal methods. SERVPRO restoration teams train to put a home back together, no matter if there is damage in the attic, walls, or anywhere else in a residence.
 
Mold spores can grow in most environments. All they need is a temperature between 68 and 86 degrees, a food source, and just a small amount of water. Since this is the comfort range for most people and mold can feed on nearly every type of building material, our technicians concentrate on reducing the available sources of water and moisture to stop mold growth.
 
A SERVPRO inspector begins with a visual check and an air moisture meter to quickly find the source. Usually, team members can eliminate it in just a day or two, repair minor damage from a storm or plumbing issue, and move on to cleaning and removal.
 
Mold naturally seeks out a darker, damp area like an attic or behind walls, since that environment provides more moisture. That preference also makes it more difficult for technicians to clean the area. To ensure destroying as many spores as possible, they use several methods: Vacuuming, spraying anti-fungal cleaning agents, and soda blasting.
 
If the mold is dry and powdery, team members use vacuums with HEPA filters to remove it. These filters can trap mold concentrations smaller than the unassisted eye can see. If the mold is slightly damp or sticky, our teams spray anti-fungal agents over every surface and then allow the chemical to dry. Technicians then scrape surfaces clean of the now dead spores and vacuum up the results.
 
Soda blasting is a fairly new method, but very effective. Technicians use a device similar to a sandblaster, except it streams sodium bicarbonate across affected surfaces. This method removes even heavy mold from roof support structures and then our restoration crew vacuums up the mold-contaminated soda.
 
Removing mold and remediating the effects is not a quick process; it takes a trained restoration company to accomplish it correctly. The role of SERVPRO of New Hanover is to return your home to its clean, pre-mold condition. If you see mold, or merely suspect a problem, call us today at (910) 762-8180. We are here to help.

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Water Category Can Be Vital To Water Damage Cleanup in Elizabethtown

6/10/2018 (Permalink)

Water Damage Water Category Can Be Vital To Water Damage Cleanup in Elizabethtown We have the expertise, experience, and equipment to handle your home's water damage emergency needs.

Do You Know What Type of Water Damage Could Affect Your Elizabethtown Home? 

Water can enter the home at any time of day or night, which can be traumatic for residents in Elizabethtown. When possible, call a professional migration team right away. The source of the water can play an essential role in the migration and clean-up process. A prompt response by a skilled team may save your property and could result in less contamination.

SERVPRO in Elizabethtown provides quality water damage restoration. During these situations, one of the last things property owners want to have to cope with is cleaning up and restoring their home. We are a well respected nationwide franchise known for our expertise in water damage cleanup and restoration. When we arrive, our technicians classify the severity of the damage by checking the source of the water in the affected areas.

There are three categories of water, which are clean, gray and black. Typically, when the source is clean water, the level of damage is less dangerous than when it is gray or black water. Clean water is the least contaminated type. Tap water and rainwater are prime examples of what we classify as clean. Gray water contains some contamination that could be harmful to homeowners. Examples of gray water include urine, wash water and aquamarine water. Blackwater is the most dangerous to humans and may contain feces, parasites, bacteria, sewage, chemicals, and viruses. One of the most common examples of black water is flood water.

Even though clean water is the least dangerous type, it is still essential to begin migration quickly because bacteria and fungi can contaminate clean water within 48 hours. Homeowners in Elizabethtown can rest a little easier when facing a water emergency in their home. SERVPRO uses proven and scientific methods to classify and remove each water category. Also, we use proper and efficient methods to clean up and restore the affected areas back to their preloss condition when possible. Homeowners should be aware that we may deem your home unsafe due to the water category. When this happens, a move-out may be necessary until after the cleanup and restoration are complete. We can be there to assist with packing and moving.

Locally Owned Company with National Resources


SERVPRO of New Hanover provides emergency services. We’re Faster to Any Size Disaster. Contact us 24/7 at (910) 762-8180 for our professional water damage cleanup and restoration.

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After a Fire We Can Reduce Smoke Odors

5/28/2018 (Permalink)

Fire Damage After a Fire We Can Reduce Smoke Odors Fire damage restoration often includes dealing with water damage as well. Contact SERVPRO to remediate both right away.

Certified SERVPRO Technicians Have the Training to Remediate Fire and Water Damage in Your Home


Fires can occur at any time and without any prior notice. When there is a fire in your home, call professionals to inspect the home as soon as possible. They are experienced in fire damage restoration and can make your home look “Like it never even happened.”
 
SERVPRO fire damage services in Wrightsville Beach also include water removal when needed. At times, firefighters use a great deal of water to extinguish the fire. When that occurs, our technicians may use a variety of methods to extract water from the affected area. Extractors remove water from areas such as carpets, upholstery, and floors. To remove water from carpeting, flooring or upholstery technicians may use the vacuum extractor. If there is a large amount of water in the home, the team may use a pump. To dry the area, technicians, typically, use air movers or high-velocity axial fans to speed up drying.  
 
When dealing with smoke odors, the crew can reduce smells in your home. Smoke can be pungent and offensive and often lingers in the area after a fire. The team will remove charred furniture and other burned items with the homeowner's consent. Also, the crew can shut off the HVAC system during cleaning to prevent smoke residue, ash, and soot from spreading throughout the home via the vents and ductwork. Fire, ash and smoke residues can contaminate ducts if it filters through ductwork. We inspect the HVAC system to determine the extent of smoke residue and to check for smoke odors. If smoke residues are there, we clean the affected areas to prevent ash, soot, and smoke from being blown throughout your home when you use your HVAC system.
 
Our first objective is to prevent fire and smoke damages from further damaging your home. We may need to board or tape to secure the property and to prevent intruders from coming in the home. It is important to note that if the structure needs major work, homeowners must call a contractor to do the repairs.  
 
We provide 24/7 emergency services. Call SERVPRO of New Hanover at (910) 762-8180 for a fast response.

Click here for more information on the city of Wrightsville Beach.

When You Experience Water Damage In Your Castle Hayne Home

5/14/2018 (Permalink)

Water Damage When You Experience Water Damage In Your Castle Hayne Home Plumbing Leaks in Castle Hayne Can Be Destructive--Call SERVPRO for Cleanup and Restoration

Castle Hayne Homeowners Rely on SERVPRO for Water Cleanup and Restoration

As a Castle Hayne homeowner, you are quite familiar with the severe weather systems that can come rolling in from the Atlantic Ocean and have a dire effect on the houses in the area. Fortunately, your home had gotten constructed to withstand a lot of these severe storms and the effects they might have. What your home did not get prepared for, was the likelihood of water damage inside of your house.

Fixtures and plumbing are often a significant contributor to water damages that affect your Castle Hayne home. When items like faucets and sink plumbing age, they sometimes have a difficult time withstanding their standard tolerances for pressures and flow, leaving them vulnerable to failures and malfunctions. Some of these cases might not cause disastrous damages, but it could still require professional restoration to bring your house back to original conditions before the leakage started.

Our SERVPRO team can begin the restoration process the moment that we arrive at your home. We assess the extent of the damage that the broken plumbing or malfunctioning fixture allowed and work to set up a plan for what needs to happen to restore this damage and the kind of equipment necessary to complete these tasks.

Smaller instances of water incursion might only require some drying efforts and cleanup to restore, but even this needs to proceed in a particular professional standard. Leaving moisture or dampness after an incident like this could allow compounding damages like mold growth to occur within 72 hrs. To avoid a circumstance like this great lengths are taken to ensure that all of the dampness and moisture get thoroughly dried up before the restoration process completes.

While every case of water damage to your home might not be disastrous, there is something to be said about having the right personnel clean the mess up and get things back to normal. You can always trust in the expertise and professionalism of our SERVPRO of New Hanover team to help you clean up the mess and ensure that all of the moisture gets successfully extracted from the affected areas. "Like it never even happened." Give us a call today at (910) 762-8180.

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Finding Mold Damage in Your Wrightsville Beach Summer Home

5/7/2018 (Permalink)

Mold Remediation Finding Mold Damage in Your Wrightsville Beach Summer Home Mold can spread quickly and cause damage in its path. Contact SERVPRO right away for remediation services.

Team SERVPRO Arrives Equipped to Tackle a Mold Infestation in Your Home 

Starting off your annual vacation by finding mold damage in your summer home is never a pleasant way to kick off a trip. You could have traveled halfway across the country to relax and spend time with your family, but the discovery allows for anything but that. The damage can create unplanned expenses, such as the option of staying in a hotel until the mess is sorted out. While it is not always necessary, it is understandable that you would want to keep your family away from the mold as it can cause health effects.
 
Relying on a professional restoration company can ensure that the remediation of the mold damage in your Wrightsville Beach home happens as quickly as possible. When you call us, our techs can get to your property shortly after. Our estimator can talk you through the damage, your options, and explain the process, as well as answer any questions. We strive to keep you informed, involved, and updated.
 
SERVPRO understands that a lot of mold in your home can make you worry about your belongings. Mold causes the decay of organic materials and having wooden furniture as well as leather inside of a mold-infected house is not good. However, we aim to remediate all of the damage that we can.
 
To start, SERVPRO can section off the areas of your home where there is damage to limit the ability of the colonies to spread. While we clean the area thoroughly, we can set up air scrubbers with HEPA filters to catch spores and odorous particles into the air, eliminating the musty scent while we work. SERVPRO can thoroughly clean mold from non-porous materials using disinfectants and then reduce the chances of regrowth with antifungal sprays. We strive to make you feel "Like it never even happened" by the time we finish.
 
Do not idle if you find mold damage inside of your home. Phone (910) 762-8180 to contact SERVPRO of New Hanover. Whatever time you need us, day or night, we can be there.

Click here for more information on the town of Wrightsville Beach.

Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home

4/20/2018 (Permalink)

Fire Damage Cleaning Walls and Ceilings of Residue caused by Fire Damage in Your Wilmington Home You can rely on SERVPRO to restore your home after fire damage leaving it "Like it never even happened."

SERVPRO is Here to Help Restore Your Home after Fire Damage

Many of the homes in the Wilmington area contain unique wall coverings that add a special touch to their interiors. When a fire occurs, these surfaces can pose difficulties because their textures retain considerable amounts of greasy soot. Making them come clean requires specialized cleaning treatments.

Wilmington homeowners whose properties sustain any size fire often notice the immediate area exhibits smoke residue on surfaces. You might see a distinct line between soot-covered areas and the still-clean surfaces that remained covered by an object during the fire. In other areas of the home, however, soot contamination may not show as easily. If soot and ash fell in a less-dense manner, this can occur.

We have different ways to discover where soot contamination fell in sparse enough layers to avoid detection. By using a Dry Cleaning Sponge, our technicians can reveal many of these areas. Smoke can permeate into areas that might seem off-limits to smoke, such as closed rooms, drawers, and closets, and detecting these locations helps us eliminate more of the soot that can cause odors later. The possibility that soot contains carcinogenic properties also raises concerns for many homeowners.

When wall and ceiling paint consists of more durable, washable paints, we can use wet sponges or cleaning cloths. Depending on the surfaces cleaned, as we can use these for other things, as well, such as trim and moldings, we may or may not use a cleaning agent or plain water. Our goal in restoring your home "Like it never even happened" means we always use the method that provides the results you, the customer, wants. Returning your home to its preloss condition only happens when we undo the damage caused by the fire.

Although our employees remove the majority of the soot the fire produced, our Odor Control Technician (OCT) can help immensely by providing your home with treatments designed to neutralize any remaining soot particles. These produce odors whenever they disintegrate and become airborne again. Thermal fogging can eliminate these odors quite efficiently and thoroughly because the fog acts in a similar way to the smoke.

SERVPRO of New Hanover strives to assist the communities of Castle Hayne, Carolina Beach, and the surrounding areas. You can reach us by calling our 24-hour hotline, (910) 762-8180. If fire damage has become an unwanted aspect of your life, let us help you resolve the problem and get your home and life back under control.

Click here for more information on the city of Wilmington.

Water Damage Restoration Techniques Used in Wilmington

4/16/2018 (Permalink)

Water Damage Water Damage Restoration Techniques Used in Wilmington When hardwood floors get exposed to moisture, buckling, warping, and cupping usually occur.

SERVPRO Professionals Have the Equipment to Dry Out Your Home to its Pre-Loss Condition

After a pipe breaks in your Wilmington home, the restoration process takes many steps. After the area is secure and safe for all occupants, the extraction process occurs. After extraction, the goal of any remediation project is to dry out the structure so that mold growth does not occur.

When drying out structures, air movers and dehumidifiers get placed in the affected area to speed up the evaporation process. SERVPRO's water damage technicians in Wilmington also use specialty drying equipment in specific scenarios. Sometimes specialized techniques and equipment are needed to complete drying of materials such as drywall and hardwood floors.

In most scenarios, our  IICRC certified SERVPRO restoration team sets up air movers that push air in a circular motion so that it replaces dry air with the wet air evaporating off of wet surfaces. The dehumidifier then pulls moisture out of the wet air and dispenses it in liquid form. The dehumidifier also exhausts out hot, dry air so that the air movers can push it around the room.

When dealing with hardwood floors, different techniques get used. Hardwood floors are designed to repel moisture better than softer woods which enhances their ability to be restored. The drying strategy for hardwood floors is to keep buckling, warping, or cupping from becoming permanent.

Buckling, warping, and cupping are natural occurrences to wood when it is exposed to moisture. How bad the effects get depend on how much moisture sat on the wood and how long it stayed wet. In some cases when the hardwood floor has warped the cupping or warping gets sanded down, and the floor gets refinished. Before any sanding can occur, the hardwood material must get dropped to 12% moisture or below so that warping does not occur after sanding.

In other cases, specialty equipment gets used for drying out drywall. The combination of the specialized drying techniques and equipment for specific materials allows us to dry out a structure and building materials within a 48-hour period. For professional assistance with structural drying, call SERVPRO of New Hanover at (910) 762-8180 any day of the week.  

Click here for more information regarding the city of Wilmington.

What You Should Do When A Storm Causes Your Garage To Flood

4/3/2018 (Permalink)

Storm Damage What You Should Do When A Storm Causes Your Garage To Flood Living in a city situated near water always has the potential to lead to flood damage in your home.

Storm Damage In Your Garage

Living in a city situated near water always has the potential to lead to flood damage in your home. In the case of Wilmington, the city's unique geographic location adjacent to the Atlantic ocean makes it particularly susceptible to storms that start on the water. A hurricane sweeping in can cause heavy rain. While not all hurricanes lead to mass destruction, they can still cause flooding, and that water can bring a multitude of problems with it, even if it only floods the garage attached to your home. Fortunately, help is not far.

Our IICRC-certified technicians can quickly arrive at your Wilmington residence and remediate the damaging flood waters in your garage. Floods can carry dangerous wastes in their waters, such as sewage and pesticides. When a situation like this happens, it is vital that you leave the area and allow a professional to deal with that waters as they are not safe for human contact.

The first step to remediating the flood damage in your home is to remove the stagnant water. SERVPRO technicians can use powerful tools to remove the water from your garage as soon as possible to limit the amount of damage to the structure of your home. The water removal process includes using a combination of wet/dry vacuums and portable pumps that can swiftly drain the water from the impacted areas.

Once we have removed the water, we can begin to clean up the debris that the flood carried inside and identify any items that may have been ruined. Unfortunately, the waters that carry dangerous pathogens can make some of your belongings unsafe to keep. SERVPRO technicians can recommend what to keep and what to throw out, but the remaining decision is always yours. Afterward, we can begin to take the next necessary steps to dry out your belongings and your garage.

When a storm brings flood damage to your home, do not wait. Call SERVPRO of New Hanover at (910) 762-8180. We strive to work swiftly to bring your home back to its preloss state.

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Fire Damage Deodorization in Wrightsville Beach

3/30/2018 (Permalink)

Fire Damage Fire Damage Deodorization in Wrightsville Beach Fire damage comes in a variety of forms requiring professional restoration services.

SERVPRO Restores Your Home after Fire Damage to its Pre-Loss Condition

Damage caused by a fire starting inside your Wrightsville Beach home comes in a variety of forms. The flames and heat coming from a blaze, char contents and building materials inside your house making replacement a requirement. Smoke coming from the fire spreads across the building and affects surfaces with soot residue.

After materials get cleaned and removed, sometimes smoke odors still exist. As a final step, SERVPRO's fire damage technicians in Wrightsville Beach deodorize the structure. When getting rid of foul smells, we use a few different chemicals, application methods, and techniques.

Deodorization chemicals help fight odors in two primary methods. Some chemicals bond to the odor molecules and cause a chemical reaction with them to neutralize the smell. Other chemicals work as masking agents and overtake the foul odors with more appealing aromas.

In some cases, just spraying the chemicals out of an electric or hand sprayer works for eliminating the foul odors. In other situations, the compounds need to get applied in the same way the malodor particles got inside the materials in the first place. Combustion causes smoke particles to become microscopic and penetrate deep into porous materials. When mitigating foul smells, our SERVPRO experts attempt to re-create smoke behavior by breaking chemicals down into tiny particles.

When using a fogging system, microscopic chemical particles gain the ability to penetrate into surfaces that emit foul odors. The chemicals then attach to the odor molecules both neutralizing and masking the pungent smells. The restoration industry typically uses both dry and wet fogging methods depending on the scenario.

Ultra-Low Volume or ULV foggers dispense chemicals in "wet fog." The machine breaks down liquid chemicals to a size of 8 to 15 microns. ULV foggers are useful in a variety of general air deodorizing applications and often get used to seal and deodorize ventilation ducts and air-handling systems.

Thermal foggers heat up chemicals and turn them into a "dry smoke." The thermal fogging system can break down compounds to the size of one half of a micron. Thermal fogging is the best way to mimic the exact conditions that took place when the odor particles entered the affected materials.

After any fogging gets completed, the structure gets ventilated so that no hazards exist. For professional help with removing smoke-related odors, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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What Is the Answer to Rapid Fire Damage Cleanup in Wilmington?

3/12/2018 (Permalink)

Commercial What Is the Answer to Rapid Fire Damage Cleanup in Wilmington? Wilmington Restaurants Rely on SERVPRO to Rid the Premises of Smoky Odors Post Fires

Wilmington's Commercial Fire Damage Technicians from SERVPRO

Kitchens are familiar places for fires to start. Commercial kitchens are not immune to accidents, and it is possible that someday a fire starts inside your Wilmington restaurant. After the building gets cleared by the fire department, it is time to assess the damage.

The number one priority is to secure the burnt area and make sure it is safe for your employees and customers. SERVPRO's commercial fire damage professionals in Wilmington know how to complete the restoration process by causing as little of a strain on your business' operations as possible. Many times we complete the work outside of business hours so that your restaurant does not lose revenue as a result of the mitigation process.

When starting the cleanup and restoration process, our SERVPRO specialists remove anything that is severely burnt and needs to get replaced. Once all of the charred debris gets discarded, the next step is deodorization. Pungent odors sometimes have multiple sources that get removed to start the deodorization process. Protein fueled blazes from meats are especially malodorous. Mechanical means can be used to neutralize the odors by recombining the odor-causing into no-offensive or no odor at all. Hydroxyl generators are a safe bet for this.

After items that create foul odors get discarded, surfaces that odor particles stick to get cleaned. Many times cleaning all of the soot residues inside a structure eliminates most pungent odors. However, sometimes odor particles penetrate deep into materials and other methods get used to rid the area of the awful smells.

If foul smells are still present after all surfaces are clean, the conditions that caused the odor particles to penetrate building materials get recreated. We create smoke behavior by using chemical fogging equipment. Chemical foggers disperse microscopic particles of deodorization chemicals into the structure.

Smoke particles penetrate deeply into materials because they are microscopic. The use of industrial grades hoods help vent odors to the outside. Odor particles range in size from one-tenth of a micron to four microns. Deodorant particles must be just as small and travel at a high velocity to be effective.

Other factors such as porosity cause odor particles to penetrate deep into materials. The more porous material is, the more likely it is to absorb odors. If the residue is more concentrated in an area, then the odor particles cover a larger surface area. The time an area gets exposed to smoke affects how deep odor particles penetrate.

If odors still exist after recreating the smoke's environment with deodorant chemicals, sometimes walls and studs get sprayed with a special sealant paint to seal the foul odors. For help restoring smoke problems, call SERVPRO of New Hanover at (910) 762-8180 24 hours a day, 7 days a week.

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